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时间:2020-07-30
《针对物流的邮件模板.doc》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、邮件包裹常见的状态一般分为以下几种:包裹查无信息”NotFount”;(当包裹还未上网,官网未更新)包裹正在运输途中”Transit”(当包裹在运输途中)包裹到达待取”PickUp”(当包裹显示已到达目的国)包裹投递成功”Delivered”(当包裹显示妥投,但收件人称未收到包裹)包裹运输过久”Expired”(大部分为时效延误/目的国家不能查到妥投/官网不更新状态等)包裹可能异常”Alert”(大部分为退件/海关单号/损坏/丢失等问题)NotFountDearCustomer:Thankyouforyourmail.Iappreciatetheti
2、meyouhavetakentocontactusaboutyourorderwithtrackingnumber*******(运单号)andiamhappytoassisttoday.Aspertrackingresultpoweredby17track.net,Iamverysorrytoinformyouthatyouritemisstilllackoftrackinginformationrightnow.Ifyougotatrackingresultas“NotFound”it’stellingyouthatyourtrackinginf
3、ormationisunavailable,itdoesn’tmeanthatwehaven’tbeenmailedyouritem.Therefore,pleaseholdonforafewmoredaysandtrytocheckyourordersometimelater?Thanksforyourbusinessagain!Haveaniceday!Bestregard,AnyIntransitDearcustomer:ThankyouforyourorderandI’mhappytoassistyou.Thetrackingnumberis
4、******(运单号),andthetracingWeb.Is*****.Now,thepackageisonthewaytoyourside,itisstillduringnormalshippingperiod.Iwouldbeverythankfulifyoucouldbemorepatiencewiththisoverseasshipment.Fromourexperience,forthistypeofmail,theshippingtimeishighlydependonthepostalcarrierandlocalcustom,etc
5、.Itusuallytakesafewweeksfromourorigincountrytooverseasdestinationcountriesafterdispatching.Therefore,pleaseholdforafewmoredaysandiwouldbeverygratefulifyoucanwaitforyourorderpatiently.Thanksforyourcooperation.Haveaniceday!BestRegard,ANNPickup(到达待取或者到达目的地国家都行!到达待取可能是第一次投递失败或者是到达投
6、递点)Dearcustomer:ThankyouforyourorderandI’mveryhappytoassistyou!Weknowthatyourpackagewithtrackingnumber****isreadytopickup/hasbeenarrivedinyourcountry.Pleasecontactwithyourlocalpostofficetogetinstructionofwheretopickupyouorder/scheduleare-deliveryprocess.Ihopeyouwillreceiveyourp
7、ackageinshortly.ItrulywishyouwillbesatisfiedwithyourpurchaseandI’mlookingforwardyouwillconfirmyourorderassoonasyougottheitem.Ofcourse,ifyouliketheitem,pleaseleaveusapositivefeedback.Thanksforyourcooperation.Haveaniceday!BestRegard,AnnDelivered:查询结果签收,而收件人声称未收到Dearcustomer:Thank
8、youforyourmailandI’mhappytoassistyou.Hereisthedetailtr
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