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ID:56821863
大小:5.70 MB
页数:119页
时间:2020-07-13
《2020年全球人力资本趋势报告.docx》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、ContentsPrologue:Howdidwegethere?2IntroductionThesocialenterpriseatwork:Paradoxasapathforward10Belonging:Fromcomforttoconnectiontocontribution23Designingworkforwell-being:Livingandperformingatyourbest33Thepostgenerationalworkforce:Frommillennialstoperennials43
2、Superteams:PuttingAIinthegroup53Knowledgemanagement:Creatingcontextforaconnectedworld63Beyondreskilling:Investinginresilienceforuncertainfutures71Thecompensationconundrum:Principlesforamorehumanapproach81Governingworkforcestrategies:Newquestionsforbetterresult
3、s89Ethicsandthefutureofwork:From“couldwe”to“howshouldwe”99AmemotoHR:Expandfocusandextendinfluence109Abouttheauthors116Acknowledgments118Contacts119PrologueHowdidwegethere?VIEWEDTHROUGHTHELENSOFPEOPLEANDBUSINESS,THEPASTDECADEHASBEENONEOFTREMENDOUSCHANGE—WITHMOR
4、ETOCOME.THEWORLDTODAYlooksremarkablydifferentfromtheoneinwhichwelaunchedthefirstGlobalHumanCapitalTrendsreportin2011.Thepastdecadehasbeenmarkedbyradicalchange,bya“newness”thathasevolvedatapacethatcanonlybedescribedasexponential.Technologyinvadedtheworkplaceata
5、speedthatwouldhavebeenunimaginableadecadeprior.Workforcedemographicsshiftedsubstantially,withfivegenerationsintheworkforce,adeclineinworking-agepopulationsinmanyadvancedeconomies,andanincreaseinthefocusonequalityforallworkersasitrelatestopayandtreatment.1Andas
6、theworkforceevolved,sodidworkerexpectations—withcallsfororganizationstodomoretohelpimproveindividuals’lives,addresssocietalproblems,mitigatetechnology’sunintendedconsequences,andactequitablyandethically.Throughoutthesesignificantchanges,ourannualGlobalHumanCap
7、italTrendsreporthasofferedreadersanopportunitytounderstandeachmomentinhistory,viewingthecurrenteconomic,cultural,andtechnologicallandscapethroughtheperspectiveofpeopleandbusiness.Beforelaunchingintothe2020report,wereflectontheforcesthathaveshapedtheworldofwork
8、overthepastdecade.Theearlydecade:EmergingfromtheshadowoftherecessionWhenwewroteourfirstreportin2011,theworldwasgainingasenseofeconomicstabilityfollowingtheGreatRecessionof2007–200
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