使人力资源管理卓越的方式.ppt

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1、TheRoadtoHRExcellenceBuildingHRprocessexcellenceBuildingHRpeopleexcellenceBuildingHRBBSAgendaHRMissionToanticipateandmeetthecompany’sneedsforHumanResourcesthroughthedevelopmentandimplementationofbestpracticesWhyHRNeeddeployprogrammebackground1.CorporateHRMpolic

2、ies,processesandtoolshavebeendeveloped...2.SoundHRMpracticeshavebeenset-upacrossthecompany...3.DevelopmentofHRMcompetenceisdoneatvariousplaces...theyneedtobedeployedtoourpeople,managementandHRM.theyneedtobebroughtintoaprocessofcontinuousimprovementandcross-borde

3、rlearning.weneedtoestablishonecoherentHRMprocessfortheHRfunctionthroughoutthecompany.BUTBUTBUTHRM&QualityImprovementHowgoodareweinimprovementofourHR-activities??AreyourHRprocesseswelldescribed?Areyoubeingaudited?WhatareyourmainKPIs?Doyouaskyourcustomersreg.yourp

4、erformance?Whatwerethelastprocessimprovementsyouimplemented?Whatwillbethenexttwo?Doyouknowonwhatprocessesyourpeerisbetterthenyou?Whenwasthelasttimeyoucopiedanimprovementfromacolleague?WeshouldimproveourcrosslearningandQ-drive!WhataretheKeyonesforyourbusiness?Pro

5、cessSurveyToolsAmaturitygridforhowtheprocessismanagedandimprovedIncludeschecksofdepthofdeploymentandresultsItisnotpossibletopassstagesofmaturitywithoutevidenceThebenchmarkreferenceis‘worldclasswaysofworking’WhatisWorldClass?ItisnotjustBettervs.Yourpast!Itisnotju

6、stBettervs.OurCompetition!Itisnotjustanimprovementvs.LastYear!ITISBEINGBETTERTHANTHEBEST!!!BuildingHRprocessexcellenceHRCompetenceBuildingHRBBSAgendaHRCompetenciesHRFunctionalCompetenciesshouldbealignedwithcompanyfuturerequirementandcansupportcompanytoachievepla

7、nedtarget:InformaltestinginthedifferentHRorganization/otherfunctionsLanguagesimpler;Definitionsbroadapplicable;CompetenciestosupportHRExcellence;DifferentleveltomakebenchmarkCreatingHRprocessexcellence/HRSurveyToolHRCompetenceBuildingHRBBSAgendaBuildingtheScorec

8、ardSystemDefineAgreeonbusinessmodelDeterminekeysuccessfactorsDesignIdentifyindicatorsBuildMeasurementSystemDeployAgreeonresponsibilitiesSettargetsProvideconditions11P