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时间:2020-03-08
《跨境电商干货:与海外买家沟通物流状态的英语模板.docx》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、跨境电商干货:与海外买家沟通物流状态的英语模板 邮政包裹一般常见状态中,我们常常看到以下几种: 包裹查无信息"NotFound"(当包裹还未上网,官网未更新) 包裹正在运输中“Transit”(当包裹还在运输中时) 包裹到达待取“PickUp”(当包裹显示已经到达目的地国家) 包裹投递成功“Delivered”(当包裹显示投妥,而收件人声称未收到时) 包裹运输过久“Expired”(大部分为时效延误/目的地国家不能查到投妥/官网不更新状态等) 包裹可能异常“Alert”(大部分为退件/海关单
2、号/损坏/丢失等问题) Notfound: Dearvaluedcustomer: Hello!IappreciatethetimeyouhavetakentocontactusaboutyourorderwithtrackingnumberRC867773406HK(示例单号)andIamhappytoassisttoday. Aspertrackingresultpoweredby17track.net,I'mverysorrytoinformyouthatyouritemisstilllac
3、koftrackinginformationrightnow.Ifyougotatrackingresultas"Notfound"it'stellingyouthatyourtrackinginformationisunavailable,itdoesn'tmeanthatwehaven'tbeenmailedyouritem. (Note:Theremaybeadelaybetweenscanningeventsandtheavailabilityoftrackinginformationrelat
4、edtothosescanningevents.Thetrackinginformationmaynotappearonlineimmediately.Normallyittakesafewdaysaftertheitem(s)havebeensentfortrackingdetailstobeavailablefromtheshippingcarrier.) Therefore,pleaseholdonforafewmoredaysandtrytocheckyourordersometimelater
5、? Thanksforyourbusinessagain! Haveaniceday! Bestregards,store888 Transit: Dearvaluedcustomer: Hello!IappreciatethetimeyouhavetakentocontactusaboutyourorderwithtrackingnumberRC867773406HK(示例单号)andIamhappytoassisttoday. Hereisalinkforyoutorefyourpack
6、agestatusintransportation: 这里复制17track查询完的结果链接就可以了。 Aspercurrenttrackingresult,yourshipmenthasbeenshippedanddispatchedbytheshippingcarrierof(HKPost)RegisteredAirmailondate2014-09-21 Itisstillduringnormalshippingperiodandithasn'tarrivedinyourdestination
7、countryas(countryname)yet.Iwouldbeverythankfulifyoucouldbemorepatiencewiththisoverseasshipment.Fromourexperience,forthiskindofmailtype,theshippingtimeishighlydependonthepostalcarrierandlocalcustoms/taxes,etc.Itusuallytakesafewweeksfromourorigincountrytoov
8、erseasdestinationcountriesafterdispatching.Therefore,pleaseholdonforafewmoredaysandIwouldbeverygratefulifyoucanwaitforyourorderpatiently. Thanksforyourbusinessagain! Haveaniceday! Bestregards,store888 Pickup: 到
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