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ID:48007052
大小:1.13 MB
页数:135页
时间:2019-07-09
《[Robert_I._Sutton]_Good_Boss,_Bad_Boss_How_to_Be_(BookFi.org).pdf》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、Copyright©2010byRobertI.SuttonAllrightsreserved.ExceptaspermittedundertheU.S.CopyrightActof1976,nopartofthispublicationmaybereproduced,distributed,ortransmittedinanyformorbyanymeans,orstoredinadatabaseorretrievalsystem,withoutthepriorwrittenpermissionofthepublisher.BusinessPlusHachetteBookGroup237P
2、arkAvenueNewYork,NY10017www.HachetteBookGroup.comBusinessPlusisanimprintofGrandCentralPublishing.TheBusinessPlusnameandlogoaretrademarksofHachetteBookGroup,Inc.FirstEdition:September2010eISBN:978-0-446-55847-1ToMarina,foreverysweetlittlethingContentsCopyrightPagePreface:FromAssholestoBossesI.Settin
3、gtheStageChapter1:TheRightMindsetBossesMatterPerformanceandHumanityTheZenoftheBestBossesII.WhattheBestBossesDoChapter2:TakeControlFuelingtheIllusionandRealityofControlDon’tDither—SayYesorNoGetandGiveCreditBlameYourselfChapter3:StrivetoBeWiseSafety,Failure,andLearningForgiveandRememberPsychologicalS
4、afetyandCreativityWisdomandBadAssumptionsFightRightParticipationTrapsDealwithYourAchillesHeelWisdom:APathtoEmpathyandCompassionTheAttitudeofGratitudeChapter4:StarsandRottenApplesWhoAreYourStars?BringontheEnergizersRottenApples:BadIsStrongerThanGoodOtherSmartPeopleTricksTakeaLookintheMirrorChapter5:
5、LinkTalkandActionDon’tBeaCluelessBlabbermouth—OrLetThemRuletheRoostUnderstandtheWorkYouManage—OrGetOutoftheWayEmpathyforCustomersBeRepetitiveandConcreteKeepItSimple,StupidSimpleMetricsSimpleStrategiesDoItandYouWillKnowDoWhatIsRight,NotWhatEveryoneElseDoesHotEmotionsandCoolSolutionsChapter6:Serveasa
6、HumanShieldDon’tWasteTheirTimeDon’tWasteTheirTimeInPraiseofStand-UpMeetingsExternalTimeSuckersIgnoreandDefyIdiocyfromonHighTheArtofCreativeIncompetenceSlay—OratLeastSlow—TheirEnemiesBattleforResourcesTaketheHeatforTheirMistakesTheBetterYourBossandYourOrganization,theLessYouNeedtoShieldPeopleChapter
7、7:Don’tShirktheDirtyWorkPredictabilityUnderstandingControlCompassionDiagnosticQuestionsforDirtyWorkBeware:TheRevengeTrapChapter8:SquelchYourInnerBosshole210TheDamageDoneCausesandCuresfortheCommonBossholeLoo
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