企业门户在组织知识中创造价值【外文翻译】

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1、外文翻译EnterprisePortals:BuildingValuethroughOrganizationalKnowledgeMaterialSource:CenterforTechnologyInnovationAuthor:GurpreetSingh,MarcRosenbergWhatisaPortal?Aportalisanapplicationofinformationtechnologythatfacilitatescomplexbusinessinteractionsbypresentingthemina

2、neasy-to-useWebbasedinterface.Anenterpriseportalfurthernarrowsaportal'sfocusbyaddressingcorporateinteractionsamongemployeesandotherstakeholders.Therealvalueinaportalisitsabilitytocreateanefficientenvironmentthatallowsuserstocollaborate,performtasksandobtaininform

3、ationfromasinglecustomizablesource.Anenterprisecanuseaportalto:•Streamlineprocesses-Portalscanbeusedascollaborationtoolstoimprovecommunicationsandworkprocesses.•ImproveDecision-making-aportalcanbeusedtoprovide"just-in-time"information.Aportalcanprovideafacilityfo

4、ragentstologcommonlyaskedquestionsresultinginefficientcustomerservice.Supervisorscanpublishanddeploynewprocedurestomanydivisionsandsitestoimprovespeedtomarketandtraining.•BuildIntellectualCapital-aportalcanbeusedtobettermanagecriticalbusinessandtechnicalknowledge

5、;Userscanmanagethisinformationthroughacentralized,secureinterface•ImproveEmployeeRetention-portalsallowemployeestoworkmoreeffectively.Aportalcanstreamlinenecessaryfunctions,allowingemployeestofindtheinformationtheyneed,when,andwheretheyneedit.Portalscanprovidecon

6、sistentinformationonpoliciesandprocedures.Theycanalsoenhanceacorporatecommunitybyimprovingphysicalandvirtualrelationshipsbetweenemployees.Enterpriseportalscanhavemanybusinessapplications;however,mostportalsusuallyfallintooneormoreofthefollowingcategories:Knowledg

7、eManagementDescription:Informationgathering,contextualization,organization,classification,access,presentationanddistributionBusinessObjective:Organizeandenhancetheknowledgedistributedthroughouttheenterprisesothatitisaccessibletoall.ElectronicCommerceDescription:O

8、n-linepurchasingbyconsumer,partneroremployeeBusinessObjective:Consolidatethee-commercewebsitesintheenterpriseintoasingleportal;withcustomizableaccesstoalle-com