城市应急联动系统的工作流程问题研究

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1、上海交通大学硕士学位论文城市应急联动系统的工作流程问题研究姓名：薛新申请学位级别：硕士专业：工商管理指导教师：张鹏翥20060611上海交通大学硕士学位论文城市应急联动系统的工作流程问题研究题，对提高应急联动系统的运作效果有积极作用。本文首先分析了目前应急联动系统应用中存在的“联动”问题，并根据相关理论和实践经验，探索了改进应急联动系统工作流程的方法和措施，然后结合上海市应急联动系统的实际案例，说明了工作流程改进后的效果。最后，结合自己的工作体会，对应急联动系统未来的建设提出了一些建议。关键词：电子政务，应急联动系统，突发公共事件，应急预案

2、II上海交通大学硕士学位论文城市应急联动系统的工作流程问题研究ResearchonWorkflowProblemofIntegratedEmergencyResponseSystem英文摘要AbstractWiththerapiddevelopmentofinformationtechnology,oursocietyisturningintoaninformationalsocietystepbystep.Theimportanceofinformationsystemthatappliestogovernmentandcompanyma

3、nagementisgrowing.WiththeappearanceofInternet,theefficiencyofexchangeinformationismultiplied,andtheapplicationofinformationtechnologybecomestheimportantmeansforgainingcompetitiveadvantageandpromotingorganizationrenovation.E-governmentisanapplicationrisingwiththedevelopment

4、ofcomputerandinternet.Governmentinformatizationisthebaseofstateinformatization.Thelevelofinformatizationdeterminestheprogressofnation’sgeneralcompetitive-powerandsocialeconomyinthedevelopingtrendsofGlobalEconomicIntegrationandgovernmentofficeinformatization.IntegratedEmerg

5、encyResponseSystem(IERS)isoneofthemostwidely-usedE-governmentsystemsatpresent.Withtheon-goingadvanceofourpoliticalmechanismreformandadjustofthegovernmentfunction,oneofgovernment’smainfunctionisrespondingtotheemergencyevent,ensuringsocialsecurityandstabilityandbuildingaIII上

6、海交通大学硕士学位论文城市应急联动系统的工作流程问题研究harmonioussociety.TheoperationofIntegratedEmergencyResponsecenterwillgreatlyimprovetheefficiencyofemergenteventresponse,whichhasanactiveeffectonkeepingthesocialstability,enhancingthesocialdevelopmentandbuildingarealharmonioussociety.Itiscertaint

7、hattheconstructionofIntegratedEmergencyResponseSystemisanimportantmeasureforgovernmentofeachleveltoimprovetheleveloftheiremergencymanagement.WhileduringtheprocessofoperationonIERS,there’stheproblemofemergencyresponsenot-integration,whichputsabadeffectonIERS’snormaloperatio

8、n.IERS’sutilizationisdecreasedforbadsharingofinformation.Therefore,researchontheworkflowp