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时间:2019-02-01
《西昌学院 《导游学》教案 第六讲.doc》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、http://www.wordwendang.com西昌学院《导游学》教案第六讲本文档由【中文word文档库】www.wordwendang.com提供,转载分发敬请保留本信息;中文word文档库免费提供海量范文、教育、学习、政策、报告和经济类word文档。word文档TeachingPurposeandteachingrequirementItisrequiredstudentsreachtheobjectivesmentionedabove.Thestudentsaredemandedtograsp
2、thebasicprocedureofalocalguide,anationalguideandatourleader.ImportantPointDifficultPointImportantPoint:TheserviceregulationsforTourguidesTourguide,Localguide,NationalguideandTourleaderDifficultPoint:whatisthedefinitionofatourguide?TeachingaidsandreferencebooksTeachingaids:themultimediaandthebla
3、ckboardreferencebooks:1、王连义编,《导游技巧与艺术》北京:旅游教育出版社,20022、唐由庆编,《导游业务》北京:高等教育出版社,2002TeachingMethodsInstructionandcommunicativeapproachScheduledTime2timesTeachingproceduresandteachingcontents更多相关文档免费下载请登录:http://www.wordwendang.com-中文word文档库http://www.wordwendang.comChapter4ServiceRegulationsforTou
4、rGuidesI.Teachingcontents:Thebasicprinciplesofguidingserviceshouldaguideabide.II.Teachingprocedures:PartATourguide,Localguide,NationalguideandTourleader1、whatisthedefinitionofatourguide?Isacommentatorallowedtoguideatourgroup?(1)Atourguideisapersonwhohasacquiredatourguidecertificateandisassigned
5、byatravelagencytoescorttouristsontheirtravels,providingthemwithcommentaryandguidingserviceaswellasothertravelservices.(2)Thecommentatorwhoworksatamuseumorascenicareaisnotallowedtoguidetourgroups.Hecanonlyintroducethespecificscenicsitewhereheworks.2.Bywhatbasicprinciplesofguidingserviceshouldagu
6、ideabide?(1)Taketouristsastheprimaryconsiderationandbereadytoprovideexceptionalserviceforthem.(2)Safeguardthelegitimaterightsandinterestsoftourists.(3)Combinestandardizedservicewithspecialindividualizedservice.3.Whatarethedifferencesinjobdescriptionsofatourguide,anationalguideandalocalguide.(1)
7、Thetourleader,alsoreferredtoasthetourescortinCentralAmerica,ortourconductorinJapan,isassignedbythetravelservice,organizingthetourgroup.Hecontinuallyaccompaniesthetourgroupformthepassengers’pointofdeparturetotheirsafereturn,andfulf
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