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ID:26080719
大小:98.00 KB
页数:14页
时间:2018-11-24
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1、BEC真题集经济人民出版社BEC高级真题试卷2Reading1hourPARTONEQuestions1–8lLookatthesentencesbelowandatthefiveextractsfromabookaboutstaffappraisalsandfeedbackontheoppositepage.lWhichnewitem(A,B,C,DorE)doseeachstatement1–8referto?lForeachstatement1–8,makeoneletter(A,B,C,DorE)onyour
2、AnswerSheet.lYouwillneedtousesomeoftheselettersmorethanonce.Example:0Someonehasleftacompetitortojointhiscompany.0ABCDE1Genuinefeedbackwouldreleaseresourcestobeusedelsewhere.2Managersareexpectedtoenabletheirstafftoworkeffectively.3Expertsareunlikelytofacilitatea
3、movetogenuinefeedback.4Therearebenefitswhenmethodsofevaluatingperformancehavebeennegotiated.5Appraisalstendtofocusonthenatureoftheface-to-facerelationshipbetweenemployeesandtheirlinemanagers.6Theideathatemployeesareresponsibleforwhattheydoseemsreasonable.7Despi
4、teexperts’assertion,managementstructurespreventgenuinefeedback8Anincreasingamountofeffortisbeingdedicatedtotheappraisalprocess.APerformanceappraisalisontheupandup.Itusedtorepresenttheonetimeofyearwhengettingonwiththeworkwasputonholdwhileenormousquantitiesofmana
5、gementhourswerespentintheearnestritualofratingandrankingperformance.Nowthepracticeisevenmorefrequent.Thisofcoursemakesitallthemoreimportanthowappraisalisconducted.Humanresourcesprofessionalsclaimthatmanagersshouldstriveforobjectivityandthusforfeedbackratherthan
6、judgement.Butthesimplefactofthematteristhatthenatureofhierarchydistortstheconceptoffeedbackbecauseperformancemeasureareconceivedhierarchically.Unfortunately,alltoomanyworkerssufferfromtheinjusticesthatthisgenerates.BThenotionbehindperformanceappraisal-thatworke
7、rsshouldbeheldaccountablefortheirperformance-isplausible.However,theevidencesuggeststhatthepremiseiswrong.Contrarytoassumptionsappraisalisnotaneffectivemeansofperformanceimprovement-itisjudgement14BEC真题集经济人民出版社imposedratherthanfeedback,ajudgementimposedbythehie
8、rarchy.Usefulfeedback,ontheotherhand,wouldbeinformationthattoldboththemanagerandworkerhowwelltheworksystemfunctioned,andsuggestedwaystomakeitbetter.CWithintheproductionsyste
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