topic7第七讲leadershipandchange领导技巧和转变

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1、Topic7第七讲:LeadershipandChange领导技巧与转变RedefiningLibraries:Web2.0andotherChallengesMay2007Xiamen,ChinaPeterSidorkoDeputyLibrarianTheUniversityofHongKongOverview概论Defining“leadership”领导技术的定义Leadersvsmanagers领导相对于主管Leadershipandchange领导技术与转变Emotionalintelligence(EI)情绪智商Defining“leadersh

2、ip”领导技术的定义Thequalityofleadership,morethananyothersinglefactor,determinesthesuccessorfailureofanorganization.领导技术的质量比起其它因素更能决定一个机构的成功或失败。-FredFiedler&MartinChemersImprovingLeadershipEffectivenessLeadership领导技术Anewleaderhastobeabletochangeanorganizationthatisdreamless,soullessandvisi

3、onless...someone'sgottomakeawakeupcall.(WarrenBennis)一名新的领导人员必须有能力去改变一个没有梦想、没有灵魂和愿景的机构……得有人去唤醒这一切。Theonlyrealtrainingforleadershipisleadership.(AnthonyJay)最实际的领导技术培训就是领导工作。Youdonotleadbyhittingpeopleoverthehead—that'sassault,notleadership.(DwightD.Eisenhower)你不会用敲打别人脑袋的方式去领导─那是攻击，不

4、是领导。Leadershipisrallyingpeopletowardabetterfuture领导技术就是团结群众走向更美好的未来MarcusBuckinghamWhatdoleadersdo?甚么是领导应做的？DefineaFuture明确将来Provideclearvisionanddirection提供清晰的愿景及方向Mission(Whatismyjob?)使命(我的工作是甚么？)Setgoalsandcelebratethemwhenachieved定立目标并在达成后加以庆祝Openlyidentifyproblems(andunifytoso

5、lvethem)开放地找出问题(并共同解决)Supportinitiative-takingandleadershipatalllevels支持各层面的主动精神和领导技术Whatdoleadersdo?甚么是领导应做的？Provideclarity指示清晰Talkthewalkandwalkthetalk坐言起行Actionsspeaklouderthanwords行动胜于语言Resolveconflict解决冲突Youandmeagainsttheproblem你我齐心对付问题Distinguishbetweenchallengestoauthoritya

6、ndchallengestoideas区分对权力的挑战与对观念的挑战Managechange管理转变Increasecommunicationandencourageotherstodolikewise.加强沟通并鼓励其它人也同样做Situationalleadership情势领导技巧Differentsituationsrequiredifferentleadershipstyles不同的情势需要不同的领导模式Mostsuccessfulsituationsoccurwhenstyleandsituationalneedscoincide许多成功的情景会在

7、模式与情势配合一致时发生Mostsituationsrequiremorethanonestyle许多情势下需要多于一种模式Mostofushavemorethanonestylebutweareprobablybetteratsomethanothers我们大多都懂得多于一种的模式，但可能有一项是较强的Leadershipbehaviours领导行为Supportiveanddirectivemodel支持及指挥的模式FromBlanchardandHerseyDirectionvssupport指揮及支持Directing/telling(S1)Lead

8、ersdefinetherolesandtaskso