欢迎来到天天文库
浏览记录
ID:18634244
大小:263.00 KB
页数:50页
时间:2018-09-19
《tl 9000 quality management system requirements handbook(doc格式)》由会员上传分享,免费在线阅读,更多相关内容在应用文档-天天文库。
1、QualityExcellenceforSuppliersofTelecommunicationsForum(QuESTForum)TL9000QualityManagementSystemRequirementsHandbookRelease4.0TableofContentsSECTION1INTRODUCTION1-1SECTION2STRUCTURE2-1SECTION3TL9000ADMINISTRATION3-1SECTION4QUALITYMANAGEMENTSYSTEM4-14.1GENERALREQUIREMENT
2、S4-14.2DOCUMENTATIONREQUIREMENTS4-2SECTION5MANAGEMENTRESPONSIBILITY5-15.1MANAGEMENTCOMMITMENT5-15.2CUSTOMERFOCUS5-15.3QUALITYPOLICY5-25.4PLANNING5-25.5RESPONSIBILITY,AUTHORITYANDCOMMUNICATION5-35.6MANAGEMENTREVIEW5-4SECTION6RESOURCEMANAGEMENT6-16.1PROVISIONOFRESOURCES6
3、-16.2HUMANRESOURCES6-16.3INFRASTRUCTURE6-26.4WORKENVIRONMENT6-3SECTION7PRODUCTREALIZATION7-17.1PLANNINGOFPRODUCTREALIZATION7-17.2CUSTOMER-RELATEDPROCESSES7-37.3DESIGNANDDEVELOPMENT7-57.4PURCHASING7-117.5PRODUCTIONANDSERVICEPROVISION7-127.6CONTROLOFMONITORINGANDMEASURIN
4、GDEVICES7-16SECTION8MEASUREMENT,ANALYSISANDIMPROVEMENT8-18.1GENERAL8-18.2MONITORINGANDMEASUREMENT8-18.3CONTROLOFNONCONFORMINGPRODUCT8-48.4ANALYSISOFDATA8-58.5IMPROVEMENT8-5TL9000REGISTRATIONGUIDANCEGUIDANCE-1GLOSSARYGLOSSARY-1BIBLIOGRAPHYANDENDNOTEREFERENCEBIBLIOGRAPHY
5、-1Section1IntroductionTheTL9000handbooks(TL9000QualityManagementSystemRequirementsHandbookandTL9000QualityManagementSystemMeasurementsHandbook)aredesignedspecificallyforthetelecommunicationsindustrytodocumentindustryqualitymanagementsystemrequirementsandmeasurements.Th
6、eTL9000QualityManagementSystemRequirementsHandbookestablishesacommonsetofqualitymanagementsystemrequirementsforsuppliersoftelecommunicationsproducts:hardware,software,andservices.Therequirementsarebuiltonexistingindustrystandards,includingISO9001:2000.TheTL9000QualityM
7、anagementSystemMeasurementsHandbookdefinesaminimumsetofperformancemeasurements.Themeasurementsareselectedtomeasureprogressandevaluateresultsofaqualitymanagementsystemimplementation.1.1GoalsThegoalsofTL9000areto:·fosterqualitymanagementsystemsthateffectivelyandefficient
8、lyprotecttheintegrityanduseoftelecommunicationsproducts:hardware,software,andservices,·establishandmaintainacommonset
此文档下载收益归作者所有