资源描述:
《宾馆酒店英语大全》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
宾馆酒店英语大全住宿篇1前台:company陪伴,同伴singleroom单人房doubleroom双人房intend想要,打算party(参加共同活动的)一批,一组,一组人date日期,日子kind种,类bath浴室shower淋浴suite(一套)房间deluxe豪华的presidential总统的,总统职务的available可用的,合用的,可得到的,可到达的fully完全地,彻底地name名字,姓,姓名,名称address地址thephonenumber电话号码beableto能,会guarantee保证,担保,包,管occupancy占有,占用peak最高的,高峰的arrival到来,到达departure启程,离开,出发book预定,定hotel旅馆offer提出,提供discount折扣vacancy空,空房间 solid全部地befullup全满include包括,包含major较大范围的,主要的international国际的,世界的providewith提供mini-bar小冰柜sort种类,类别price价格,价钱dollar美元service服务,服侍ofcourse当然rate价格,费用taxextra另加税金lookforwardto期待,希望receive接待,接见,欢迎guest旅客,宿客welcometo欢迎到来bellboy行李员,旅客服务员madam夫人,女士,太太trip旅行,旅程takecareof管理,照看baggage行李,carry运送,手提suitcase手提箱,衣箱show带领,指引,给看lead带领,引领,领路givesb.ahand帮...的忙allow允许,准许wish愿,希望pleasant令人愉快的,舒适的 enjoy享受agoodtime快乐时光pleasure快乐,愉快,高兴notatall不用谢,没关系mention提及,提到registration登记,注册atone'sservice为...服务behind在后面,在...背后remember记住,记得return送还,还归firmly稳固地gotobed上床睡觉check检查,核对list名单,一览表fillto填写form表格havealook看一看passport护照mind介意,反对fillout填写prepare准备,预备keycard出入证seat座位file档案identification身分的证明straight马上,立刻separately单独地opposite在...的对面gift礼品,礼物elevator[美]电梯directly直接地 straight笔直的traffic交通distance直接地intersection交叉点,十字路口suggest建议,提出(意见,计划)等popular受欢迎的,大众(或某种人)喜爱的tourist旅行者,游览者,观光者famous著名的,出名的touristattraction旅游胜地history历史direction方向,方位well-known出名的,众所周知的scene景色,景象attractive有吸引人的,引起兴趣的interest兴趣dynasty王朝,朝代classical古典的architecture建筑风格exquisite精致的,精巧的artisticvalue艺术价值chance机会feastone'seyes让某人一包眼福typical典型的,代表性的pearl珍珠TheJadeBuddhaTemple玉佛寺what'smore另外construction建造,构造,结构magnificent壮丽的,宏伟的enjoy欣赏,喜爱stamp邮票stick粘贴,张贴 envelope信封,封套sticker背后有粘胶的标签ticket票airline航空公司wonder想知道consider考虑,细想inadvance预先economy经济time-table时刻表flight班机airport机场国外生活必备英文词汇全搜索-住宿篇2rearstalls戏院正方后座inorder妥当,就绪suppose猜想,料想,想象matinee日戏dresscircle戏院的二楼厅cancel取消except除...之外performance演出acrobatic杂技的prefer更喜欢exchange兑换,(货币)交换bill钞票,纸币currency货币accordingto根据...所说,按照equivalent相等的,相当的note纸币sign签名,署名exchangememo兑换水单counter柜台 prohibit禁止,阻止government政府information信息bottomline底线endorse在(支票等)背面签名,背书signature签名,署名topline头一行receipt收据,收条amount数额certificate单据purchase买,购买,购置,所购物countersign副署,连署induplicate(正副)一式两份policy政策,方针understand懂,理解awfully非常,很describe描绘,叙述,形容apologize道歉trouble麻烦,烦恼manager经理solve解决carelessness粗心,疏忽,粗枝大叶adviseto劝...inconvenience不方便toilet洗室sincerely真诚地,诚恳地,真挚地previous先的,前的occupant占有人,占用者,居住者access进入responsible有责任的,(应)责任的necklace项圈,项链 safetybox保险柜arrange安排intouchwith联系,接触assoonas一...就...tryone'sbest努力,尽力possible可能的regulation规则,规章,法规noise噪音,嘈杂声several几个,数个misunderstand误会,误解explain解释,说明relax放松calm使平静,使镇定incharge主管housemaid客房服务员release再出租measure措施,方法understaffed人员太少的,人员不足的accommodationcost宿费cashier出纳checkin入住登记checkout办理退房手续deluxesuite豪华套间dininghall餐厅doubleroom双人间foreignexchangecounter外币兑换处hoteldirectory旅馆指南hotellobby饭店大堂hotelrates房价informationdesk总台porter行李员 reservationdesk预定处roomchargesheet房价表roomwithbath带有浴室的客房roomwithgoodventilation通风良好的客房singleroom单人间suite套间telephoneoperator总机接线员intouchwith联系,接触assoonas一...就...tryone'sbest努力,尽力possible可能的regulation规则,规章,法规noise噪音,嘈杂声several几个,数个misunderstand误会,误解explain解释,说明relax放松calm使平静,使镇定incharge主管housemaid客房服务员release再出租measure措施,方法understaffed人员太少的,人员不足的accommodationcost宿费cashier出纳checkin入住登记checkout办理退房手续deluxesuite豪华套间dininghall餐厅doubleroom双人间foreignexchangecounter外币兑换处 hoteldirectory旅馆指南hotellobby饭店大堂hotelrates房价informationdesk总台porter行李员reservationdesk预定处roomchargesheet房价表roomwithbath带有浴室的客房roomwithgoodventilation通风良好的客房singleroom单人间suite套间telephoneoperator总机接线员国外生活必备英文词汇全搜索-饮食篇1餐具:coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾tablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙knife餐刀cup杯子 glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签中餐:bear'spaw熊掌breastofdeer鹿脯beche-de-mer;seacucumber海参seasturgeon海鳝saltedjellyfish海蜇皮kelp,seaweed海带abalone鲍鱼sharkfin鱼翅scallops干贝lobster龙虾bird'snest燕窝roastsucklingpig考乳猪pig'sknuckle猪脚boiledsaltedduck盐水鸭preservedmeat腊肉barbecuedpork叉烧sausage香肠friedporkflakes肉松BAR-B-Q烤肉meatdiet荤菜vegetables素菜meatbroth肉羹localdish地方菜Cantonesecuisine广东菜setmeal客饭 curryrice咖喱饭friedrice炒饭plainrice白饭crispyrice锅巴gruel,softrice,porridge粥—noodleswithgravy打卤面plainnoodle阳春面casserole砂锅chafingdish,firepot火锅meatbun肉包子shao-mai烧麦preservedbeancurd腐乳beancurd豆腐fermentedblankbean豆豉pickledcucumbers酱瓜preservedegg皮蛋saltedduckegg咸鸭蛋driedturnip萝卜干西餐与日本料理:menu菜单Frenchcuisine法国菜today'sspecial今日特餐chef'sspecial主厨特餐buffet自助餐fastfood快餐specialty招牌菜continentalcuisine欧式西餐aperitif饭前酒dimsum点心Frenchfires炸薯条bakedpotato烘马铃薯 mashedpotatoes马铃薯泥omelette简蛋卷pudding布丁pastries甜点pickledvegetables泡菜kimchi韩国泡菜crabmeat蟹肉prawn明虾conch海螺escargots田螺braisedbeef炖牛肉bacon熏肉poachedegg荷包蛋sunnysideup煎一面荷包蛋over煎两面荷包蛋friedegg煎蛋overeasy煎半熟蛋overhard煎全熟蛋scrambleeggs炒蛋boiledegg煮蛋stonefirepot石头火锅sashi日本竹筷sake日本米酒misoshiru味噌汤roastmeat铁板烤肉sashimi生鱼片butter奶油冷饮:beverages饮料soya-beanmilk豆浆syrupofplum酸梅汤tomatojuice番茄汁 orangejuice橘子汁coconutmilk椰子汁asparagusjuice芦荟汁grapefruitjuice葡萄柚汁vegetablejuice蔬菜汁gingerale姜汁sarsaparilla沙士softdrink汽水coco-cola(coke)可口可乐tealeaves茶叶blacktea红茶jasminetea茉莉(香片)teabag茶包lemontea柠檬茶whitegouptea冬瓜茶honey蜂蜜chlorella绿藻sodawater苏打水artificialcolor人工色素icewater冰水mineralwater矿泉水distilledwater蒸馏水long-lifemilk保久奶condensedmilk炼乳;炼奶cocoa可可coffeemate奶精coffee咖啡icedcoffee冰咖啡whitecoffee牛奶咖啡blackcoffee纯咖啡ovaltine阿华田 chlorellayakult养乐多essenceofchicken鸡精ice-creamcone甜筒sundae圣代;新地ice-cream雪糕softice-cream窗淇淋vanillaice-cream香草冰淇淋icecandy冰棒milk-shake奶昔straw吸管国外生活必备英文词汇全搜索-饮食篇2水果:pineapple凤梨watermelon西瓜papaya木瓜betelnut槟榔chestnut栗子coconut椰子ponkan碰柑tangerine橘子mandarinorange橘sugar-cane甘蔗muskmelon香瓜shaddock文旦juicepeach水蜜桃pear梨子peach桃子carambola杨桃cherry樱桃persimmon柿子apple苹果 mango芒果fig无花果watercaltrop菱角almond杏仁plum李子honey-dewmelon哈密瓜loquat枇杷olive橄榄rambutan红毛丹durian榴梿strawberry草莓grape葡萄grapefruit葡萄柚lichee荔枝longan龙眼wax-apple莲雾guava番石榴banana香蕉熟菜与调味品:stringbean四季豆pea豌豆greensoybean毛豆soybeansprout黄豆芽mungbeansprout绿豆芽beansprout豆芽kale甘蓝菜cabbage包心菜;大白菜broccoli花椰菜materconvolvulus空心菜driedlilyflower金针菜mustardleaf芥菜 celery芹菜tarragon蒿菜beetroot,beet甜菜agar-agar紫菜lettuce生菜spinach菠菜leek韭菜caraway香菜hair-likeseaweed发菜preservedszechuanpickle榨菜saltedvegetable雪里红lettuce莴苣asparagus芦荟bambooshoot竹笋driedbambooshoot笋干chives韭黄ternip白萝卜carrot胡萝卜waterchestnut荸荠ficustikaua地瓜longcrookedsquash菜瓜loofah丝瓜pumpkin南瓜bittergourd苦瓜cucumber黄瓜whitegourd冬瓜gherkin小黄瓜yam山芋taro芋头beancurdsheets百叶champignon香菇 buttonmushroom草菇needlemushroom金针菇agaricus蘑菇driedmushroom冬菇tomato番茄eggplant茄子potato,spud马铃薯lotusroot莲藕agaric木耳whitefungus百木耳ginger生姜garlic大蒜garlicbulb蒜头greenonion葱onion洋葱scallion,leek青葱wheatgluten面筋miso味噌seasoning调味品caviar鱼子酱barbequesauce沙茶酱tomatoketchup,tomatosauce番茄酱mustard芥茉salt盐sugar糖monosodiumglutamate,gourmetpowder味精vinegar醋sweet甜sour酸bitter苦lard猪油 peanutoil花生油soysauce酱油greenpepper青椒paprika红椒staranise八角cinnamon肉挂curry咖喱maltose麦芽糖糖与蜜饯:jerky牛肉干driedbeefslices牛肉片driedporkslices猪肉片confection糖果glacefruit蜜饯marmalade果酱driedpersimmon柿饼candiedmelon冬瓜糖redjujube红枣blackdate黑枣glacedate蜜枣driedlongan桂圆干raisin葡萄干chewinggum口香糖nougat牛乳糖mint薄荷糖drop水果糖marshmallow棉花糖caramel牛奶糖peanutbrittle花生糖castorsugar细砂白糖granulatedsugar砂糖 sugarcandy冰糖butterbiscuit奶酥ricecake年糕mooncake月饼greenbeancake绿豆糕popcorn爆米花chocolate巧克力marronsglaces糖炒栗子国外生活必备英文词汇全搜索-饮食篇3牛排与酒:breakfast早餐lunch午餐brunch早午餐supper晚餐latesnack宵夜dinner正餐hamandegg火腿肠butteredtoast奶油土司Frenchtoast法国土司muffin松饼cheesecake酪饼whitebread白面包brownbread黑面包Frenchroll小型法式面包appetizer开胃菜greensalad蔬菜沙拉onionsoup洋葱汤potage法国浓汤cornsoup玉米浓汤minestrone蔬菜面条汤oxtailsoup牛尾汤 friedchicken炸鸡roastchicken烤鸡steak牛排T-bonesteak丁骨牛排filetsteak菲力牛排sirloinsteak沙朗牛排clubsteak小牛排welldone全熟medium五分熟rare三分熟beer啤酒draftbeer生啤酒stoutbeer黑啤酒cannedbeer罐装啤酒redwine红葡萄酒gin琴酒brandy白兰地whisky威士忌vodka伏特加ontherocks酒加冰块rum兰酒champagne香槟其他小吃:meat肉beef牛肉pork猪肉chicken鸡肉mutton羊肉bread面包steamedbread馒头ricenoodles米粉 friedricenoodles河粉steamedvermicelliroll肠粉macaroni通心粉beanthread冬粉beancurdwithodor臭豆腐flour-ricenoodle面粉noodles面条instinctnoodles速食面vegetable蔬菜crust面包皮sandwich三明治toast土司hamburger汉堡cake蛋糕springroll春卷pancake煎饼frieddumpling煎贴riceglueball元宵gluepudding汤圆milletcongee小米粥cereal麦片粥steameddumpling蒸饺ravioli馄饨饭店交流用语之欢迎、问候用语1、Goodmorning(afternoon,evening),sir(madam)早上(下午、晚上)好,先生(夫人)。2、Howdoyoudo?您好!(初次见面)Gladtomeetyou.很高兴见到您。3、Howareyou? 您好吗?Fine,thanks.Andyou?很好,谢谢。您好吗?4、Welcometoourhotel(restaurant,shop).欢迎到我们宾馆(餐厅、商店)来。5、Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。6、Ihopeyouwillenjoyyourstaywithus.希望您在我们宾馆过得愉快。(客人刚入店时)Ihopeyouareenjoyingyourstaywithus.希望您在我们宾馆过得愉快。(客人在饭店逗留期间)Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆过得愉快。(客人离店时)7、Haveagoodtime!祝您过得愉快!8、***hotel,frontdesk.CanIhelpyou?***饭店,前厅。您找谁?9、Sorry,I’vedialedthewrongnumber.对不起,我拨错号了。10、MayIspeaktoyourgeneralmanager?能和你们总经理说话吗?Speaking.我就是。11、Sorry,heisnotinatthemoment.对不起,他现在不在。Wouldyouliketoleaveamessage?您要留口信吗?12、Pardon.对不起,请再说一遍,好吗?Ibegyourpardon.对不起,请再说一遍,好吗? 饭店交流用语之祝贺用语13、Congratulations!祝贺您!14、Happybirthday!生日快乐!15、Happynewyear!新年快乐!16、MerryChristmas!圣诞快乐!17、Haveaniceholiday!假日快乐!18、Wishyoueverysuccess!祝您成功!答谢和答应语:19、Thankyou(verymuch).谢谢您(非常感谢)。20、Thankyouforyouradvice(information,help)感谢您的忠告(信息、帮助)。21、It’sverykindofyou.谢谢,您真客气。22、Youarewelcome.不用谢。23、Notatall.不用谢。Don’tmentionit.不用谢。24、It’smypleasure.非常高兴为您服务。(Withpleasure.)(Mypleasure.)25、Iamatyourservice. 乐意为您效劳。26、Thankyouforstayinginourhotel.感谢您在我们酒店下榻。27、I’msorry.很抱歉。28、Excuseme.对不起。29、I’msorry,It’smyfault.很抱歉。那是我的过错。30、Sorrytohavekeptyouwaiting.对不起,让您久等了。31、Sorrytointerruptyou.对不起,打扰您了。32、I’msorryaboutthis.对此表示抱歉。33、Iapologizeforthis.我为此道歉。34、That’sallright.没关系。35、Let’sforgetit.算了吧。饭店交流用语之征询和指路用语36、Can(May)Ihelpyou?我能帮您什么吗?Yes,please.好的。37、WhatcanIdoforyou.我能为您干点什么?38、IsthereanythingIcandoforyou?有什么能为您效劳的吗?39、Justamoment,please. 请稍等一下。40、MayIuseyourphone?我能借用您的电话吗?Certainly.当然可以。Yes,ofcourse.当然可以。41、Goupstairs/downstairs.上楼/下楼。42、It’sonthesecond(third)floor.在二(三)楼。43、Excuseme.对不起。Whereisthewashroom(restroom,elevator)?请问盥洗室(休息室、电梯)在哪儿?Thisway,please.请这边走Turnleft/right.往左转/右转。45、It’sinthelobbynearthemainentrance.在大厅靠近大门。46、It’sinthebasementattheendofthecorridor.在地下室走廊尽头。饭店交流用语之提醒和告别用语47、Mind/(Watch)yourstep.请走好。48、Pleasebecareful.请当心。49、Pleasedon’tleaveanythingbehind.请别遗忘您的东西。50、Don’tworry. 别担心。51、Takeiteasy.放心好了。52、Pleasedon’tsmokehere.请不要在这边抽烟。53、Goodbye.再见。54、Seeyoulate.再见。55、Goodnight.晚安。56、Seeyoutomorrow.明天见。57、Goodbyeandthankyouforcoming.再见,谢谢您的光临。58、Goodbyeandhopetoseeyouagain.再见,希望再见到您。59、Haveanicetrip!一路平安!60、Wishyouapleasantjourney!Goodluck!祝您旅途愉快!祝您好运!饭店交流用语之前厅和客房部用语1、Haveyouareservation?您预定过了吗?2、MayIknowyournameandroomnumber?您能告诉我您的名字与房间号吗?3、Hereisyourroomkey.给您房间钥匙。4、Pleasepayatthecashier’sdeskoverthere.请去那边帐台付款。5、Aretheseyourbaggage? 这些是您的行李吗?MayItakethemforyou?我来帮您拿好吗?6、Housekeeping,mayIcomein?客房服务员,我可以进来吗?7、Leaveyourlaundryinthelaundryinthelaundrybagbehindthebathroomdoor.请把要洗的东西放在浴室门后的洗衣袋中。8、IhopeI’mnotdisturbingyou.我希望没有打扰您。9、Onemoment,madam.I’llbringthemtoyourightaway.等一会儿,夫人。我马上送来。10、I’llsendforanelectrician(doctor,……)我给您请电工(大夫……)。餐饮部:11、Sitdown,please.Hereisthemenu.请坐,给您菜单,先生。MayItakeyourorder,sir?您要点菜吗?12、Whatwouldyouliketohave,coffeeortea?您要喝咖啡还是茶?13、Wouldyouliketohaveanywinewithyoudinner?您用餐时要喝点酒吗?14、Servicehoursare:(餐厅)供应时间是:7:00a.m.to9:00a.m.forbreakfast.早餐7点到9点。11:30a.m.to1:30p.m.forlunch.午餐11点半到1点半。6:30p.m.to8:30p.m.fordinner.晚餐6点半到8点半。 15、Hereisthebill.Pleasesignit.这是您的账单,请签字。饭店交流用语之销售用语005-1-415:40:121、Whatkindofrooms(foods)wouldyouliketohave?您需要什么样的房间(吃什么样的菜)?2、Hereisabrochureofourhotelandtariff.这是介绍我们饭店的小册子和价目表。3、We’llgiveyoua10%(tenpercent)discount.我们给您九折优惠。4、We’lloffertourguidescomplimentarybreakfasts.我们给陪同提供免费早餐。5、Weacceptyourterms.我们接受您的条件。6、MayIintroducemyself?让我介绍我自己。7、MayIpresentyoualittersouvenir?请接受我们的一点小纪念品。8、Let’sdrinktoourfriendship!为我们的友谊干杯!9、Letmeproposeatoasttothehealthofourguests!建议为在座客人的健康干杯!10、Cheers!(Bottoms!)干杯!11、HowdoyoulikeChinesefood?您喜欢中国菜吗?12、Whatdoyouthinkofourservice?您对我们的服务有什么意见?13、Thankyouforyourcomments(compliment,suggestions).谢谢您给我们提的意见(赞扬、建议)。14、I’mafraidit’sagainstthehotel’sregulations. 这是违反饭店规章制度的。15、Inourhotelwedon’taccepttips.我们饭店是不收小费的。It’sourpleasuretoserveourguestswell.我们为能为客人服务好而感到高兴。Thankyouallthesame.然而,还是要谢谢您。16、I’mafraidyou’llhavetopayforthedamage.您必须赔偿。17、Thankyoufortellingusaboutit.谢谢您告诉我们I’lllookintothematerrightaway.我马上去处理这件事情。18、Iassureyouitwonthappenagain.我保证此类事情不会再发生。19、Pleasedon’tworry,sir(madam)先生(夫人),请不必担心。Iwillsendsomeoneuptoyourroomrightaway.我马上派人到你的房间去。20、Ican’tguaranteeanything,butI’lltrymybest.我不能保证,但我会尽力而为。21、WhatcanIshowyou.您要买什么?22、Howdoyoulikethisfashion(color,size,design)?您喜欢这种款式(颜色、尺寸、图案)吗?23、Theextralargesizeofthiscolorisoutofstock.这种颜色的特大号已经卖完了。Pleasetryusagaintomorrow.请明天再来看看。24、Theyarealtogether175(onehundredandseventy-five)Yuan. 共计175元。Youmaypayincashorwithcreditcard.您可以付现金也可以用信用卡。25、Youhavemadeagoodchoice,youhaveverygoodtaste.您真会买东西,眼力真好。宾馆英语之预订房间1.I'dliketobookadoubleroomforTuesdaynextweek.下周二我想订一个双人房间。2.What'sthepricedifference?两种房间的价格有什么不同?3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115ollarspernight.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。4.IthinkI'lltaketheonewithafrontviewthen.我想我还是要阳面的吧。5.Howlongwillyoubestaying?您打算住多久?6.We'llbeleavingSundaymorning.我们将在星期天上午离开。7.AndwelookforwardtoseeingyounextTuesday.我们盼望下周二见到您。8.I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。9.Wedohaveasingleroomavailableforthosedates.我们确实有一个单间,在这段时间可以用。10.Whatistherate,please?请问房费多少?11.Thecurrentrateis$50pernight.现行房费是50美元一天。 12.Whatservicescomewiththat?这个价格包括哪些服务项目呢?13.Thatsoundsnotbadatall.I'lltakeit.听起来还不错。这个房间我要了。14.Bytheway,I'dlikeaquietroomawayfromthestreetiftheispossible.顺便说一下,如有可能我想要一个不临街的安静房间。DialogueAA:RoomReservations.Goodafternoon.B:I'dliketobookadoubleroomforTuesdaynextweek.A:That'sfine,sir.AdoubleroomforTuesday,September12th,withafrontvieworrearview?B:What'sthepricedifference?A:Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.B:IthinkI'lltaketheonewithafrontviewthen.A:Howlongwillyoubestaying?B:We'llbeleavingSundaymorning.A:Thatwillbefivenights,sir.Thankyouverymuch,andwelookforwardtoseeingyounextTuesday.B:Good.That'sallsettledthen.Good-bye.A:Good-bye.DialogueBA:AdvanceReservations.CanIhelpyou?B:Yes,I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10.A:Yes,wedohaveasingleroomavailableforthosedates.B:Whatistherate,please?A:Thecurrentrateis$50pernight.B:Whatservicescomewiththat? A:For$50you'llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday.B:Thatsoundsnotbadatall.I'lltakeit.A:Verygood.Couldyoutellmeyourname,sir,please?B:Yes,itisMoore.A:Howdoyouspellit,please?B:It'sM-O-O-R-E.A:M-O-O-R-E.Andwhatisyouraddress,please?B:Itis3600MontagueBoulevard,Hattiesburg,Mississiippi39401U.S.A..A:Excuseme,sir,butcouldyouspeakalittlemoreslowly,please?B:Sure,noproblem.It's3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..Haveyougotit?A:Yes,soitis3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..B:That'sright.A:Whataboutyourtelephonenumber?B:(601)264-9716.Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible.A:Aquietroomawayfromthestreetispreferred.O.K..We'llmailyouareservationcardconfirmingyourbookingassoonaspossible.Welookforwardtoyourvisit.B:Thankyouandgood-bye.A:Good-bye.WordsandExpressionssettlev.解决availablea.可得到的,有用的confirmvt.使坚定,认可Mississippin.密西西比(美国州名) 宾馆英语之在宾馆门口15.Welcometoourhotel.欢迎光临。16.Soyouhavegotaltogetherfourpiecesofbaggage?您一共带了4件行李,是不是?17.Letmehaveacheckagain.让我再看一下。18.TheReceptionDeskisstraightahead.接待处就在前面。19.Afteryou,please.你先请。20.Excuseme,wherecanIbuysomecigarettes?劳驾。我到哪儿可买到香烟?21.Thereisashoponthegroundfloor.一楼有个商店。22.ItsellsbothChineseandforeigncigarettes.在那儿可买到中国香烟和外国香烟。23.CanIalsogetsomesouvenirsthere?也可以买到纪念品吗?24.Thereisacountersellingallkindsofsouvenirs.有个柜台出售各种各样的纪念品。25.Excuseme,whereistherestaurant?劳驾,请问饭厅在哪儿?26.WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?我们有中餐厅和西餐厅,你愿意去哪个?27.I'dliketotrysomeChinesefoodtoday.今天我想尝尝中国菜。DialogueA(AcarpullsupinfrontofHuatianHotelandadoorman(A)goesforwardtomeettheguestsBandC,openingthedoor ofthecarforthem.)A:Goodevening,sirandmadam.Welcometoourhotel.MrBell(B):Thanks.Goodevening.A:(Openingthetrunk,takingoutthebaggageandlookingatthenameonthebaggagetags)I'mthedoorman,sir.Soyouhavegotaltogetherfourpiecesofbaggage?B:Er.Maybefive,Margaret(C)?A:Five?Oh,sorry.Letmehaveacheckagain.C:Oh,no,Henry.Alwayspoormemory!We'vegotonlyfour.B:Isee.(Tothedoorman)Sorry,boy.You'reright.Fourpieces.A:Nevermind,sir.TheReceptionDeskisstraightahead.Afteryou,please.B:Yes,thankyou.DialogueBA:Excuseme.WherecanIbuysomecigarettes?B:Thereisashoponthegroundfloor.ItsellsbothChineseandforeigncigarettes.A:CanIalsogetsomesouvenirsthere?B:Yes,sir.Thereisacountersellingallkindsofsouvenirs.A:Bytheway,whereisthemen'sroom?B:Thereisoneattheendofthecorridor.A:Thankyou.B:Youarewelcome.DialogueCA:Excuseme,whereistherestaurant?B:WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?A:I'dliketotrysomeChinesefoodtoday. B:TheChineserestaurantisonthesecondfloor.A:Whatarethehoursattherestaurant?B:Breakfast6:0to9:00a.m.;Lunch11:30a.m.to2:00p.m.;Dinner5:30to9:00p.m.A:Thankyou.B:You'rewelcome.WordsandExpressionscigaretten.香烟、纸烟souvenirn.纪念品,纪念物corridorn.走廊宾馆英语之在接待处128.Iwantadoubleroomwithabath.我要一间有浴室的双人房。29.Howmuchadaydoyoucharge?每天收费多少?30.Itishundredyuanadayincludingheatingfee,butexcludingservicecharge.一百元一天,包括供暖费但不包括服务费。31.It'squitereasonable.收费十分合理。32.Howlongdoyouintendtostayinthishotel?您准备住多久?33.Haveyougotthroughwiththecheck-inprocedure?你是否已经办妥住宿登记手续?34.CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?我能为我的朋友预订一间单人房吗?他将于明天早上到达上海。35.Wouldyoumindfillinginthisformandpayahundredyuaninadvanceforhim.请填好并预付一百元钱。36.Thisisareceiptforpayinginadvance.Pleasekeepit. 这是预付款收据,请收好。37.Haveyouanyvacant(spare)roominthehotel?旅馆里有空余房间吗?38.Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.对不起,我们已经客满了。但是我可以介绍您去东方饭店,那里有空余的房间。39.Goodafternoon,myroomnumberis321.Anymailforme?下午好!我的房号是321。有我的信吗?40.Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.有的。您有两封信和一封电报,一小时前有一位小姐来电话留言给您。41.I'llmailalettertoU.S.A.byairmail.我要寄一封航空信到美国。42.HowmuchdoIhavetopayforyou?我要付多少钱?43.AlettergenerallymailstoAmerica—Europe—Africabyairmail.First20gramsis20yuan.通常一封寄到美国、欧洲、非洲的航空信,20克收费20元。DialogueA(A:ReceptionistB:Guest)B:Iwantadoubleroomwithabath.Howmuchaadaydoyoucharge?A:Itisahundredyuanadayincludingheatingfeebutexcludingservicecharge.B:It'squitereasonable.A:Howlongdoyouintendtostayinthishotel?B:Ishallleaveinafortnight(halfamonth).A:Haveyougotthroughwiththecheck-inprocedure?B:Oh,yes,I'mgoingtofillintheformofregistrationright now.CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?A:Sure.Hereistheformforreservations.Wouldyoumindfillinginthisformandpayhundredyuaninadvanceforhim.B:Allright.Thisisonehundredyuantopayformyreservation.A:Thankyou.Thisisareceiptforpayinginadvance.Pleasekeepit.DialogueBB:Haveyouanyvacant(spare)roominthehotel?A:Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.B:Thatsoundsverygood!CanIbooktheplaneticket(trainticket,shipticket)here?A:PleasegototheCAACofficetobookyourplaneticket.Ifyouwanttobookyourtrainticketorshipticket,you'dbettergototheShanghaiInternationalTravelService.B:Couldyoutellmehowmanykindsofroomsdoyouhave?A:Therearesinglerooms,doublerooms,suitesanddeluxesuitesinourhotel.Everyroomisequippedwithabathandatelephone.B:Oh,Isee.Thanks.A:Youarewelcome.DialogueC(A:GuestB:Receptionist)A:Goodafternoon,myroomnumberis321.Anymailforme?B:Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.A:Letmeseewhocalled…?Ihavetomakeaphonecall.Will yougetmetheparty?Hereisthenumber.B:OK.Waitformoment.…Hereisyourparty.A:Thankyou.I'llmailalettertoU.S.A.byairmail.HowmuchdoIhavetopayforyou?B:AlettergenerallymalltoAmerica-Europe-Africabyairmail.First20gramsis20yuan.Eachadditional20gramsis15yuan.A:Oh,Isee.Thankyouverymuch.WordsandExpressionsheatingfee供暖费excludevt.把……排除在外reasonablea.(价钱)公道的,不贵的fortnightn.十四日,两星期proceduren.过程,步骤,程序check-inprocedure住宿登记手续registrationn.登记,注册deluxesuites豪华套房宾馆英语之在接待处22005-1-1822:34:5044.Yes,wedohaveareservationforyou.对了,我们这儿是有您预订的房间。45.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?请您把这份表填好,我同时就给您开出入证,好吗?46.WhatshouldIfillinunderROOMNUMBER?“房间号码”这一栏我该怎么填呢?47.I'llputintheroomnumberforyoulateron.过会儿我来给您填上房间号码。48.Youforgottoputinthedateofyourdeparture. 您忘了填写离店日期了。49.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.给您房间的钥匙,布拉德利先生。您的房间号码是1420。50.Itisonthe14thfloorandthedailyrateis$90.房间在14层,每天的房费是90美元。51.Pleasemakesurethatyouhaveitwithyouallthetime.请务必随时带着它。52.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.我的业务谈判进行得比我原先预料的慢了许多。53.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.我想知道是否可以让我在这儿多呆两天。54.I'lltakealookatthehotel'sbookingsituation.我来查看一下本店房间的预订情况。55.I'mgladthatwe'llbeabletoacceptyourextensionre-quest.很高兴我们有办法接受您延长住宿的要求。56.ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.不过,恐怕最后两天我们得请您搬到别的房间去。57.Wehavealreadyletyourroomtoanothergentleman.我们已经把您住的房间租给了另外一位先生。58.That'snoproblematall.没问题。DialogueAA:Goodmorning,sir.CanIhelpyou?B:Goodmorning!Ihaveareservationforasingleroomwith abathhere.A:MayIhaveyourname,sir,please?B:Bradley,JohnBradley.A:Justamoment,sir,whileIlookthroughourlist.Yes,wedohaveareservationforyou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?B:Yes.CanIborrowyourpenforaminute,please?A:Sure.Hereyouare.B:WhatshouldIfillinunderROOMNUMBER?A:Youcanjustskipthat.I'llputintheroomnumberforyoulateron.B:(Afterhehascompletedtheform)Hereyouare.IthinkI'vefilledineverythingcorrectly.A:Letmesee…name,address,nationality,forwardingaddress,passportnumber,placeofissue,signatureanddateofdeparture.Oh,here,sir.Yourforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon…?B:Ocrober24.A:Noweverything'sinorder.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis$90.Hereisyourkeycardwithalltheinformationonyourbooking,thehotelservicesandthehotelrulesandregulationsonit.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.B:OK.I'lltakegoodcareofit.A:Andnowifyouareready,Mr.Bradley,I'llcallthebell-boyandhe'lltakeyoutoyourroom.B:Yes,I'mready.Thankyou.A:Ihopeyouenjoyyourstaywithus. B:I'lltry.DialogueBA:Goodmorning!CanIhelpyou?B:Goodmorning!I'mMr.Douglassinroom1208.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.Thismakesitnecessaryformetostayonhereforanotherday.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.A:I'lltakealookatthehotel'sbookingsituation.Yes,sir,I'mgladthatwe'llbeabletoacceptyourextensionre-quest.ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.Yousee,wehavealreadyletyourroomtoanothergentle-man.Isthatacceptabletoyou?B:Yes,that'snoproblematall.A:Letmesee…room1111Willbevacant.Howaboutroom1111?B:Thatisfine.A:Whenwouldyouliketomovetomorrow?B:Idon'tknow.A:Thenewoccupantwillbecheckinginalittleaftertwelve.B:ThatmeansIhavetomoveoutbefore12.Letmesee.I'llbeleavingforthenegotiationat9∶30tomorrowmorningandIwillnotbereturningtothehoteluntilsometimeintheafternoon.SoI'mgoingtohavetodoitbeforeIgotothenegotiation.Well,IthinkIwillmoveat9o'clock.A:Good.Iwillsendabellboytoyourroomandhelpyouwithyourluggageat9o'clock.Andpleaseremembertobringyourkeycardtothereceptiondeskwhenyoupassittomorrowsothat Icanchangetheroomnumberonit.B:Iwill.Thankyouverymuch.A:Goodbye.WordsandExpressionsnationalityn.国籍forwardv.发送,寄发forwardingaddress转投地址passportn.护照placeofissue发照地点signaturen.签名departuren.离开regulationn.规章,规定,条例negotiationn.谈判;磋商extensionn.延长日期宾馆英语之应接服务员2005-1-812:33:1259.Isthiseverything,sir?这是全部东西吗,先生?60.Here'sthelightswitch.这是电灯开关。61.Here'stheclosetandthere'sthebathroom.这儿是壁柜。这儿是洗澡间。62.Willtherebeanythingelse,sir?还有什么事吗,先生?63.Well,ifyouneedanythingelse,pleasecallroomservice.噢,如果你有什么事,请叫房间服务。64.Letmehelpyouwithyourluggage.我来帮您拿行李。 65.It'sverykindofyoutodoso.你这样做使我很感激。66.What'syourroomnumber,please?请问您的房间号码?67.Andbytheway,couldIhavealookatyourroomcard?顺便问一句,我可以看一下您的房卡吗?68.Howdoyoulikethisroom?您觉得这个房间怎么样?69.It'salsoquitespacious.房间也很宽敞。70.DoyoumindifIputyourluggagebythewardrobe?我把您的行李搁在衣柜旁边好吗?71.Bytheway,couldyoutellmeaboutyourhotelservice?顺便问问,你能不能给我讲一下宾馆服务的情况?DialogueABellboy:Isthiseverything,sir?Visitor:Yes,that'severything.Bellboy:Followme,please.Visitor:Thanks.Visitor:Oh,canyouchangeatwenty?F.C.:Yes,sir.Visitor:Threefivesandfiveones,please.F.C.:Yes,sir.Be