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宾馆酒店英语大全住宿篇1前台：company陪伴，同伴singleroom单人房doubleroom双人房intend想要，打算party（参加共同活动的）一批，一组，一组人date日期，日子kind种，类bath浴室shower淋浴suite（一套）房间deluxe豪华的presidential总统的，总统职务的available可用的，合用的，可得到的，可到达的fully完全地，彻底地name名字，姓，姓名，名称address地址thephonenumber电话号码beableto能，会guarantee保证，担保，包，管occupancy占有，占用peak最高的，高峰的arrival到来，到达departure启程，离开，出发book预定，定hotel旅馆offer提出，提供discount折扣vacancy空，空房间solid全部地befullup全满include包括，包含major较大范围的，主要的international国际的，世界的providewith提供mini-bar小冰柜sort种类，类别price价格，价钱dollar美元service服务，服侍ofcourse当然 rate价格，费用taxextra另加税金lookforwardto期待，希望receive接待，接见，欢迎guest旅客，宿客welcometo欢迎到来bellboy行李员，旅客服务员madam夫人，女士，太太trip旅行，旅程takecareof管理，照看baggage行李，carry运送，手提suitcase手提箱，衣箱show带领，指引，给看lead带领，引领，领路givesb.ahand帮...的忙allow允许，准许wish愿，希望pleasant令人愉快的，舒适的enjoy享受agoodtime快乐时光pleasure快乐，愉快，高兴notatall不用谢，没关系mention提及，提到registration登记，注册atone'sservice为...服务behind在后面，在...背后remember记住，记得return送还，还归firmly稳固地gotobed上床睡觉check检查，核对list名单，一览表fillto填写form表格havealook看一看passport护照mind介意，反对fillout填写prepare准备，预备keycard出入证seat座位file档案identification身分的证明 straight马上，立刻separately单独地opposite在...的对面gift礼品，礼物elevator[美]电梯directly直接地straight笔直的traffic交通distance直接地intersection交叉点，十字路口suggest建议，提出（意见，计划）等popular受欢迎的，大众（或某种人）喜爱的tourist旅行者，游览者，观光者famous著名的，出名的touristattraction旅游胜地history历史direction方向，方位well-known出名的，众所周知的scene景色，景象attractive有吸引人的，引起兴趣的interest兴趣dynasty王朝，朝代classical古典的architecture建筑风格exquisite精致的，精巧的artisticvalue艺术价值chance机会feastone'seyes让某人一包眼福typical典型的，代表性的pearl珍珠TheJadeBuddhaTemple玉佛寺what'smore另外construction建造，构造，结构magnificent壮丽的，宏伟的enjoy欣赏，喜爱stamp邮票stick粘贴，张贴envelope信封，封套sticker背后有粘胶的标签ticket票airline航空公司wonder想知道consider考虑，细想inadvance预先 economy经济time-table时刻表flight班机airport机场国外生活必备英文词汇全搜索－住宿篇2rearstalls戏院正方后座inorder妥当，就绪suppose猜想，料想，想象matinee日戏dresscircle戏院的二楼厅cancel取消except除...之外performance演出acrobatic杂技的prefer更喜欢exchange兑换，（货币）交换bill钞票，纸币currency货币accordingto根据...所说，按照equivalent相等的，相当的note纸币sign签名，署名exchangememo兑换水单counter柜台prohibit禁止，阻止government政府information信息bottomline底线endorse在（支票等）背面签名，背书signature签名，署名topline头一行receipt收据，收条amount数额certificate单据purchase买，购买，购置，所购物countersign副署，连署induplicate（正副）一式两份policy政策，方针understand懂，理解awfully非常，很describe描绘，叙述，形容apologize道歉trouble麻烦，烦恼manager经理 solve解决carelessness粗心，疏忽，粗枝大叶adviseto劝...inconvenience不方便toilet洗室sincerely真诚地，诚恳地，真挚地previous先的，前的occupant占有人，占用者，居住者access进入responsible有责任的，（应）责任的necklace项圈，项链safetybox保险柜arrange安排intouchwith联系，接触assoonas一...就...tryone'sbest努力，尽力possible可能的regulation规则，规章，法规noise噪音，嘈杂声several几个，数个misunderstand误会，误解explain解释，说明relax放松calm使平静，使镇定incharge主管housemaid客房服务员release再出租measure措施，方法understaffed人员太少的，人员不足的accommodationcost宿费cashier出纳checkin入住登记checkout办理退房手续deluxesuite豪华套间dininghall餐厅doubleroom双人间foreignexchangecounter外币兑换处hoteldirectory旅馆指南hotellobby饭店大堂hotelrates房价informationdesk总台porter行李员reservationdesk预定处roomchargesheet房价表 roomwithbath带有浴室的客房roomwithgoodventilation通风良好的客房singleroom单人间suite套间telephoneoperator总机接线员intouchwith联系，接触assoonas一...就...tryone'sbest努力，尽力possible可能的regulation规则，规章，法规noise噪音，嘈杂声several几个，数个misunderstand误会，误解explain解释，说明relax放松calm使平静，使镇定incharge主管housemaid客房服务员release再出租measure措施，方法understaffed人员太少的，人员不足的accommodationcost宿费cashier出纳checkin入住登记checkout办理退房手续deluxesuite豪华套间dininghall餐厅doubleroom双人间foreignexchangecounter外币兑换处hoteldirectory旅馆指南hotellobby饭店大堂hotelrates房价informationdesk总台porter行李员reservationdesk预定处roomchargesheet房价表roomwithbath带有浴室的客房roomwithgoodventilation通风良好的客房singleroom单人间suite套间telephoneoperator总机接线员国外生活必备英文词汇全搜索－饮食篇1餐具：coffeepot咖啡壶 coffeecup咖啡杯papertowel纸巾napkin餐巾tablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙knife餐刀cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签中餐：bear'spaw熊掌breastofdeer鹿脯beche-de-mer;seacucumber海参seasturgeon海鳝saltedjellyfish海蜇皮kelp,seaweed海带abalone鲍鱼sharkfin鱼翅scallops干贝lobster龙虾bird'snest燕窝roastsucklingpig考乳猪pig'sknuckle猪脚boiledsaltedduck盐水鸭preservedmeat腊肉barbecuedpork叉烧sausage香肠friedporkflakes肉松BAR-B-Q烤肉meatdiet荤菜vegetables素菜meatbroth肉羹 localdish地方菜Cantonesecuisine广东菜setmeal客饭curryrice咖喱饭friedrice炒饭plainrice白饭crispyrice锅巴gruel,softrice,porridge粥—noodleswithgravy打卤面plainnoodle阳春面casserole砂锅chafingdish,firepot火锅meatbun肉包子shao-mai烧麦preservedbeancurd腐乳beancurd豆腐fermentedblankbean豆豉pickledcucumbers酱瓜preservedegg皮蛋saltedduckegg咸鸭蛋driedturnip萝卜干西餐与日本料理：menu菜单Frenchcuisine法国菜today'sspecial今日特餐chef'sspecial主厨特餐buffet自助餐fastfood快餐specialty招牌菜continentalcuisine欧式西餐aperitif饭前酒dimsum点心Frenchfires炸薯条bakedpotato烘马铃薯mashedpotatoes马铃薯泥omelette简蛋卷pudding布丁pastries甜点pickledvegetables泡菜kimchi韩国泡菜crabmeat蟹肉prawn明虾conch海螺escargots田螺braisedbeef炖牛肉 bacon熏肉poachedegg荷包蛋sunnysideup煎一面荷包蛋over煎两面荷包蛋friedegg煎蛋overeasy煎半熟蛋overhard煎全熟蛋scrambleeggs炒蛋boiledegg煮蛋stonefirepot石头火锅sashi日本竹筷sake日本米酒misoshiru味噌汤roastmeat铁板烤肉sashimi生鱼片butter奶油冷饮：beverages饮料soya-beanmilk豆浆syrupofplum酸梅汤tomatojuice番茄汁orangejuice橘子汁coconutmilk椰子汁asparagusjuice芦荟汁grapefruitjuice葡萄柚汁vegetablejuice蔬菜汁gingerale姜汁sarsaparilla沙士softdrink汽水coco-cola(coke)可口可乐tealeaves茶叶blacktea红茶jasminetea茉莉(香片)teabag茶包lemontea柠檬茶whitegouptea冬瓜茶honey蜂蜜chlorella绿藻sodawater苏打水artificialcolor人工色素icewater冰水mineralwater矿泉水distilledwater蒸馏水long-lifemilk保久奶 condensedmilk炼乳;炼奶cocoa可可coffeemate奶精coffee咖啡icedcoffee冰咖啡whitecoffee牛奶咖啡blackcoffee纯咖啡ovaltine阿华田chlorellayakult养乐多essenceofchicken鸡精ice-creamcone甜筒sundae圣代;新地ice-cream雪糕softice-cream窗淇淋vanillaice-cream香草冰淇淋icecandy冰棒milk-shake奶昔straw吸管国外生活必备英文词汇全搜索－饮食篇2水果：pineapple凤梨watermelon西瓜papaya木瓜betelnut槟榔chestnut栗子coconut椰子ponkan碰柑tangerine橘子mandarinorange橘sugar-cane甘蔗muskmelon香瓜shaddock文旦juicepeach水蜜桃pear梨子peach桃子carambola杨桃cherry樱桃persimmon柿子apple苹果mango芒果fig无花果watercaltrop菱角almond杏仁plum李子 honey-dewmelon哈密瓜loquat枇杷olive橄榄rambutan红毛丹durian榴梿strawberry草莓grape葡萄grapefruit葡萄柚lichee荔枝longan龙眼wax-apple莲雾guava番石榴banana香蕉熟菜与调味品：stringbean四季豆pea豌豆greensoybean毛豆soybeansprout黄豆芽mungbeansprout绿豆芽beansprout豆芽kale甘蓝菜cabbage包心菜;大白菜broccoli花椰菜materconvolvulus空心菜driedlilyflower金针菜mustardleaf芥菜celery芹菜tarragon蒿菜beetroot,beet甜菜agar-agar紫菜lettuce生菜spinach菠菜leek韭菜caraway香菜hair-likeseaweed发菜preservedszechuanpickle榨菜saltedvegetable雪里红lettuce莴苣asparagus芦荟bambooshoot竹笋driedbambooshoot笋干chives韭黄ternip白萝卜carrot胡萝卜 waterchestnut荸荠ficustikaua地瓜longcrookedsquash菜瓜loofah丝瓜pumpkin南瓜bittergourd苦瓜cucumber黄瓜whitegourd冬瓜gherkin小黄瓜yam山芋taro芋头beancurdsheets百叶champignon香菇buttonmushroom草菇needlemushroom金针菇agaricus蘑菇driedmushroom冬菇tomato番茄eggplant茄子potato,spud马铃薯lotusroot莲藕agaric木耳whitefungus百木耳ginger生姜garlic大蒜garlicbulb蒜头greenonion葱onion洋葱scallion,leek青葱wheatgluten面筋miso味噌seasoning调味品caviar鱼子酱barbequesauce沙茶酱tomatoketchup,tomatosauce番茄酱mustard芥茉salt盐sugar糖monosodiumglutamate,gourmetpowder味精vinegar醋sweet甜sour酸bitter苦lard猪油 peanutoil花生油soysauce酱油greenpepper青椒paprika红椒staranise八角cinnamon肉挂curry咖喱maltose麦芽糖糖与蜜饯：jerky牛肉干driedbeefslices牛肉片driedporkslices猪肉片confection糖果glacefruit蜜饯marmalade果酱driedpersimmon柿饼candiedmelon冬瓜糖redjujube红枣blackdate黑枣glacedate蜜枣driedlongan桂圆干raisin葡萄干chewinggum口香糖nougat牛乳糖mint薄荷糖drop水果糖marshmallow棉花糖caramel牛奶糖peanutbrittle花生糖castorsugar细砂白糖granulatedsugar砂糖sugarcandy冰糖butterbiscuit奶酥ricecake年糕mooncake月饼greenbeancake绿豆糕popcorn爆米花chocolate巧克力marronsglaces糖炒栗子国外生活必备英文词汇全搜索－饮食篇3牛排与酒：breakfast早餐lunch午餐brunch早午餐 supper晚餐latesnack宵夜dinner正餐hamandegg火腿肠butteredtoast奶油土司Frenchtoast法国土司muffin松饼cheesecake酪饼whitebread白面包brownbread黑面包Frenchroll小型法式面包appetizer开胃菜greensalad蔬菜沙拉onionsoup洋葱汤potage法国浓汤cornsoup玉米浓汤minestrone蔬菜面条汤oxtailsoup牛尾汤friedchicken炸鸡roastchicken烤鸡steak牛排T-bonesteak丁骨牛排filetsteak菲力牛排sirloinsteak沙朗牛排clubsteak小牛排welldone全熟medium五分熟rare三分熟beer啤酒draftbeer生啤酒stoutbeer黑啤酒cannedbeer罐装啤酒redwine红葡萄酒gin琴酒brandy白兰地whisky威士忌vodka伏特加ontherocks酒加冰块rum兰酒champagne香槟其他小吃：meat肉beef牛肉pork猪肉 chicken鸡肉mutton羊肉bread面包steamedbread馒头ricenoodles米粉friedricenoodles河粉steamedvermicelliroll肠粉macaroni通心粉beanthread冬粉beancurdwithodor臭豆腐flour-ricenoodle面粉noodles面条instinctnoodles速食面vegetable蔬菜crust面包皮sandwich三明治toast土司hamburger汉堡cake蛋糕springroll春卷pancake煎饼frieddumpling煎贴riceglueball元宵gluepudding汤圆milletcongee小米粥cereal麦片粥steameddumpling蒸饺ravioli馄饨饭店交流用语之欢迎、问候用语1、Goodmorning(afternoon,evening),sir(madam)早上（下午、晚上）好，先生（夫人）。2、Howdoyoudo?您好！（初次见面）Gladtomeetyou.很高兴见到您。3、Howareyou?您好吗？Fine,thanks.Andyou?很好，谢谢。您好吗？4、Welcometoourhotel(restaurant,shop).欢迎到我们宾馆（餐厅、商店）来。5、Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。6、Ihopeyouwillenjoyyourstaywithus. 希望您在我们宾馆过得愉快。（客人刚入店时）Ihopeyouareenjoyingyourstaywithus.希望您在我们宾馆过得愉快。（客人在饭店逗留期间）Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆过得愉快。（客人离店时）7、Haveagoodtime!祝您过得愉快！8、***hotel,frontdesk.CanIhelpyou?***饭店，前厅。您找谁？9、Sorry,I’vedialedthewrongnumber.对不起，我拨错号了。10、MayIspeaktoyourgeneralmanager?能和你们总经理说话吗？Speaking.我就是。11、Sorry,heisnotinatthemoment.对不起，他现在不在。Wouldyouliketoleaveamessage?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？Ibegyourpardon.对不起，请再说一遍，好吗？饭店交流用语之祝贺用语13、Congratulations!祝贺您！14、Happybirthday!生日快乐！15、Happynewyear!新年快乐！16、MerryChristmas!圣诞快乐！17、Haveaniceholiday!假日快乐！18、Wishyoueverysuccess!祝您成功！答谢和答应语:19、Thankyou(verymuch).谢谢您（非常感谢）。20、Thankyouforyouradvice(information,help)感谢您的忠告（信息、帮助）。21、It’sverykindofyou.谢谢，您真客气。22、Youarewelcome. 不用谢。23、Notatall.不用谢。Don’tmentionit.不用谢。24、It’smypleasure.非常高兴为您服务。(Withpleasure.)(Mypleasure.)25、Iamatyourservice.乐意为您效劳。26、Thankyouforstayinginourhotel.感谢您在我们酒店下榻。27、I’msorry.很抱歉。28、Excuseme.对不起。29、I’msorry,It’smyfault.很抱歉。那是我的过错。30、Sorrytohavekeptyouwaiting.对不起，让您久等了。31、Sorrytointerruptyou.对不起，打扰您了。32、I’msorryaboutthis.对此表示抱歉。33、Iapologizeforthis.我为此道歉。34、That’sallright.没关系。35、Let’sforgetit.算了吧。饭店交流用语之征询和指路用语36、Can(May)Ihelpyou?我能帮您什么吗？Yes,please.好的。37、WhatcanIdoforyou.我能为您干点什么？38、IsthereanythingIcandoforyou?有什么能为您效劳的吗？39、Justamoment,please.请稍等一下。40、MayIuseyourphone?我能借用您的电话吗？ Certainly.当然可以。Yes,ofcourse.当然可以。41、Goupstairs/downstairs.上楼/下楼。42、It’sonthesecond(third)floor.在二（三）楼。43、Excuseme.对不起。Whereisthewashroom(restroom,elevator)?请问盥洗室（休息室、电梯）在哪儿？Thisway,please.请这边走Turnleft/right.往左转/右转。45、It’sinthelobbynearthemainentrance.在大厅靠近大门。46、It’sinthebasementattheendofthecorridor.在地下室走廊尽头。饭店交流用语之提醒和告别用语47、Mind/(Watch)yourstep.请走好。48、Pleasebecareful.请当心。49、Pleasedon’tleaveanythingbehind.请别遗忘您的东西。50、Don’tworry.别担心。51、Takeiteasy.放心好了。52、Pleasedon’tsmokehere.请不要在这边抽烟。53、Goodbye.再见。54、Seeyoulate.再见。55、Goodnight.晚安。56、Seeyoutomorrow.明天见。57、Goodbyeandthankyouforcoming.再见，谢谢您的光临。58、Goodbyeandhopetoseeyouagain. 再见，希望再见到您。59、Haveanicetrip!一路平安！60、Wishyouapleasantjourney!Goodluck!祝您旅途愉快！祝您好运！饭店交流用语之前厅和客房部用语1、Haveyouareservation?您预定过了吗？2、MayIknowyournameandroomnumber?您能告诉我您的名字与房间号吗？3、Hereisyourroomkey.给您房间钥匙。4、Pleasepayatthecashier’sdeskoverthere.请去那边帐台付款。5、Aretheseyourbaggage?这些是您的行李吗？MayItakethemforyou?我来帮您拿好吗？6、Housekeeping,mayIcomein?客房服务员，我可以进来吗？7、Leaveyourlaundryinthelaundryinthelaundrybagbehindthebathroomdoor.请把要洗的东西放在浴室门后的洗衣袋中。8、IhopeI’mnotdisturbingyou.我希望没有打扰您。9、Onemoment,madam.I’llbringthemtoyourightaway.等一会儿，夫人。我马上送来。10、I’llsendforanelectrician(doctor,……)我给您请电工（大夫……）。餐饮部：11、Sitdown,please.Hereisthemenu.请坐，给您菜单，先生。MayItakeyourorder,sir?您要点菜吗？12、Whatwouldyouliketohave,coffeeortea?您要喝咖啡还是茶？13、Wouldyouliketohaveanywinewithyoudinner?您用餐时要喝点酒吗？14、Servicehoursare:（餐厅）供应时间是：7:00a.m.to9:00a.m.forbreakfast.早餐7点到9点。11:30a.m.to1:30p.m.forlunch.午餐11点半到1点半。6:30p.m.to8:30p.m.fordinner. 晚餐6点半到8点半。15、Hereisthebill.Pleasesignit.这是您的账单，请签字。饭店交流用语之销售用语005-1-415:40:121、Whatkindofrooms(foods)wouldyouliketohave?您需要什么样的房间（吃什么样的菜）？2、Hereisabrochureofourhotelandtariff.这是介绍我们饭店的小册子和价目表。3、We’llgiveyoua10%(tenpercent)discount.我们给您九折优惠。4、We’lloffertourguidescomplimentarybreakfasts.我们给陪同提供免费早餐。5、Weacceptyourterms.我们接受您的条件。6、MayIintroducemyself?让我介绍我自己。7、MayIpresentyoualittersouvenir?请接受我们的一点小纪念品。8、Let’sdrinktoourfriendship!为我们的友谊干杯！9、Letmeproposeatoasttothehealthofourguests!建议为在座客人的健康干杯！10、Cheers!(Bottoms!)干杯！11、HowdoyoulikeChinesefood?您喜欢中国菜吗？12、Whatdoyouthinkofourservice?您对我们的服务有什么意见？13、Thankyouforyourcomments(compliment,suggestions).谢谢您给我们提的意见（赞扬、建议）。14、I’mafraidit’sagainstthehotel’sregulations.这是违反饭店规章制度的。15、Inourhotelwedon’taccepttips.我们饭店是不收小费的。It’sourpleasuretoserveourguestswell.我们为能为客人服务好而感到高兴。Thankyouallthesame.然而，还是要谢谢您。16、I’mafraidyou’llhavetopayforthedamage.您必须赔偿。17、Thankyoufortellingusaboutit.谢谢您告诉我们I’lllookintothematerrightaway. 我马上去处理这件事情。18、Iassureyouitwonthappenagain.我保证此类事情不会再发生。19、Pleasedon’tworry,sir(madam)先生（夫人），请不必担心。Iwillsendsomeoneuptoyourroomrightaway.我马上派人到你的房间去。20、Ican’tguaranteeanything,butI’lltrymybest.我不能保证，但我会尽力而为。21、WhatcanIshowyou.您要买什么？22、Howdoyoulikethisfashion(color,size,design)?您喜欢这种款式（颜色、尺寸、图案）吗？23、Theextralargesizeofthiscolorisoutofstock.这种颜色的特大号已经卖完了。Pleasetryusagaintomorrow.请明天再来看看。24、Theyarealtogether175(onehundredandseventy-five)Yuan.共计175元。Youmaypayincashorwithcreditcard.您可以付现金也可以用信用卡。25、Youhavemadeagoodchoice,youhaveverygoodtaste.您真会买东西，眼力真好。宾馆英语之预订房间1．I'dliketobookadoubleroomforTuesdaynextweek．下周二我想订一个双人房间。2．What'sthepricedifference？两种房间的价格有什么不同？3．Adoubleroomwithafrontviewis140dollarspernight，onewitharearviewis115ollarspernight．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。4．IthinkI'lltaketheonewithafrontviewthen．我想我还是要阳面的吧。5．Howlongwillyoubestaying？您打算住多久？6．We'llbeleavingSundaymorning．我们将在星期天上午离开。7．AndwelookforwardtoseeingyounextTuesday．我们盼望下周二见到您。8．I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10．我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。9．Wedohaveasingleroomavailableforthosedates．我们确实有一个单间，在这段时间可以用。 10．Whatistherate，please？请问房费多少？11．Thecurrentrateis＄50pernight．现行房费是50美元一天。12．Whatservicescomewiththat？这个价格包括哪些服务项目呢？13．Thatsoundsnotbadatall．I'lltakeit．听起来还不错。这个房间我要了。14．Bytheway，I'dlikeaquietroomawayfromthestreetiftheispossible．顺便说一下，如有可能我想要一个不临街的安静房间。DialogueAA：RoomReservations．Goodafternoon．B：I'dliketobookadoubleroomforTuesdaynextweek．A：That'sfine，sir．AdoubleroomforTuesday，September12th，withafrontvieworrearview？B：What'sthepricedifference？A：Adoubleroomwithafrontviewis140dollarspernight，onewitharearviewis115dollarspernight．B：IthinkI'lltaketheonewithafrontviewthen．A：Howlongwillyoubestaying？B：We'llbeleavingSundaymorning．A：Thatwillbefivenights，sir．Thankyouverymuch，andwelookforwardtoseeingyounextTuesday．B：Good．That'sallsettledthen．Good-bye．A：Good-bye．DialogueBA：AdvanceReservations．CanIhelpyou？B：Yes，I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10．A：Yes，wedohaveasingleroomavailableforthosedates．B：Whatistherate，please？A：Thecurrentrateis＄50pernight．B：Whatservicescomewiththat？A：For＄50you'llhavearadio，acolortelevision，atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday．B：Thatsoundsnotbadatall．I'lltakeit．A：Verygood．Couldyoutellmeyourname，sir，please？B：Yes，itisMoore．A：Howdoyouspellit，please？B：It'sM-O-O-R-E．A：M-O-O-R-E．Andwhatisyouraddress，please？B：Itis3600MontagueBoulevard，Hattiesburg，Mississiippi39401U．S．A．．A：Excuseme，sir，butcouldyouspeakalittlemoreslowly，please？B：Sure，noproblem．It's3600MontagueBoulevard，Hattiesburg，Mississippi39401 U．S．A．．Haveyougotit？A：Yes，soitis3600MontagueBoulevard，Hattiesburg，Mississippi39401U．S．A．．B：That'sright．A：Whataboutyourtelephonenumber？B：（601）264-9716．Bytheway，I'dlikeaquietroomawayfromthestreetifthatispossible．A：Aquietroomawayfromthestreetispreferred．O．K．．We'llmailyouareservationcardconfirmingyourbookingassoonaspossible．Welookforwardtoyourvisit．B：Thankyouandgood-bye．A：Good-bye．WordsandExpressionssettlev．解决availablea．可得到的，有用的confirmvt．使坚定，认可Mississippin．密西西比（美国州名）宾馆英语之在宾馆门口15．Welcometoourhotel．欢迎光临。16．Soyouhavegotaltogetherfourpiecesofbaggage？您一共带了4件行李，是不是？17．Letmehaveacheckagain．让我再看一下。18．TheReceptionDeskisstraightahead．接待处就在前面。19．Afteryou,please．你先请。20．Excuseme,wherecanIbuysomecigarettes？劳驾。我到哪儿可买到香烟？21．Thereisashoponthegroundfloor．一楼有个商店。22．ItsellsbothChineseandforeigncigarettes．在那儿可买到中国香烟和外国香烟。23．CanIalsogetsomesouvenirsthere？也可以买到纪念品吗？24．Thereisacountersellingallkindsofsouvenirs．有个柜台出售各种各样的纪念品。25．Excuseme,whereistherestaurant？劳驾，请问饭厅在哪儿？26．WehaveChineserestaurantandawestern－stylerestaurant．Whichonedoyouprefer？我们有中餐厅和西餐厅，你愿意去哪个？27．I'dliketotrysomeChinesefoodtoday．今天我想尝尝中国菜。DialogueA （AcarpullsupinfrontofHuatianHotelandadoorman（A）goesforwardtomeettheguestsBandC,openingthedoorofthecarforthem．）A：Goodevening，sirandmadam．Welcometoourhotel．MrBell（B）:Thanks．Goodevening．A：（Openingthetrunk,takingoutthebaggageandlookingatthenameonthebaggagetags）I'mthedoorman,sir．Soyouhavegotaltogetherfourpiecesofbaggage？B：Er．Maybefive,Margaret（C）？A：Five？Oh,sorry．Letmehaveacheckagain．C：Oh，no，Henry．Alwayspoormemory！We'vegotonlyfour．B：Isee．（Tothedoorman）Sorry，boy．You'reright．Fourpieces．A：Nevermind,sir．TheReceptionDeskisstraightahead．Afteryou，please．B：Yes，thankyou．DialogueBA：Excuseme．WherecanIbuysomecigarettes？B：Thereisashoponthegroundfloor．ItsellsbothChineseandforeigncigarettes．A：CanIalsogetsomesouvenirsthere？B：Yes,sir．Thereisacountersellingallkindsofsouvenirs．A：Bytheway,whereisthemen'sroom？B：Thereisoneattheendofthecorridor．A：Thankyou．B：Youarewelcome．DialogueCA：Excuseme,whereistherestaurant？B：WehaveChineserestaurantandawestern-stylerestaurant．Whichonedoyouprefer？A：I'dliketotrysomeChinesefoodtoday．B：TheChineserestaurantisonthesecondfloor．A：Whatarethehoursattherestaurant？B：Breakfast6:0to9:00a.m.;Lunch11:30a.m.to2:00p．m.;Dinner5:30to9:00p.m.A：Thankyou．B：You'rewelcome．WordsandExpressionscigaretten．香烟、纸烟souvenirn．纪念品，纪念物corridorn．走廊宾馆英语之在接待处128．Iwantadoubleroomwithabath．我要一间有浴室的双人房。29．Howmuchadaydoyoucharge？ 每天收费多少？30．Itishundredyuanadayincludingheatingfee，butexcludingservicecharge．一百元一天，包括供暖费但不包括服务费。31．It'squitereasonable．收费十分合理。32．Howlongdoyouintendtostayinthishotel？您准备住多久？33．Haveyougotthroughwiththecheck－inprocedure？你是否已经办妥住宿登记手续？34．CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning？我能为我的朋友预订一间单人房吗？他将于明天早上到达上海。35．Wouldyoumindfillinginthisformandpayahundredyuaninadvanceforhim．请填好并预付一百元钱。36．Thisisareceiptforpayinginadvance．Pleasekeepit．这是预付款收据，请收好。37．Haveyouanyvacant（spare）roominthehotel？旅馆里有空余房间吗？38．Sorry，wehavenovacant（spare）roomforyou．ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom．对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。39．Goodafternoon，myroomnumberis321．Anymailforme？下午好！我的房号是321。有我的信吗？40．Yes．Youhavetwolettersandonetelegram，alsoamessagewasleftbyaladybeforeonehour．有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。41．I'llmailalettertoU．S．A．byairmail．我要寄一封航空信到美国。42．HowmuchdoIhavetopayforyou？我要付多少钱？43．AlettergenerallymailstoAmerica—Europe—Africabyairmail．First20gramsis20yuan．通常一封寄到美国、欧洲、非洲的航空信，20克收费20元。DialogueA（A：ReceptionistB：Guest）B：Iwantadoubleroomwithabath．Howmuchaadaydoyoucharge？A：Itisahundredyuanadayincludingheatingfeebutexcludingservicecharge．B：It'squitereasonable．A：Howlongdoyouintendtostayinthishotel？B：Ishallleaveinafortnight（halfamonth）． A：Haveyougotthroughwiththecheck－inprocedure？B：Oh，yes，I'mgoingtofillintheformofregistrationrightnow．CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning？A：Sure．Hereistheformforreservations．Wouldyoumindfillinginthisformandpayhundredyuaninadvanceforhim．B：Allright．Thisisonehundredyuantopayformyreservation．A：Thankyou．Thisisareceiptforpayinginadvance．Pleasekeepit．DialogueBB：Haveyouanyvacant（spare）roominthehotel？A：Sorry，wehavenovacant（spare）roomforyou．ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom．B：Thatsoundsverygood！CanIbooktheplaneticket（trainticket，shipticket）here？A：PleasegototheCAACofficetobookyourplaneticket．Ifyouwanttobookyourtrainticketorshipticket，you'dbettergototheShanghaiInternationalTravelService．B：Couldyoutellmehowmanykindsofroomsdoyouhave？A：Therearesinglerooms，doublerooms，suitesanddeluxesuitesinourhotel．Everyroomisequippedwithabathandatelephone．B：Oh，Isee．Thanks．A：Youarewelcome．DialogueC（A：GuestB：Receptionist）A：Goodafternoon，myroomnumberis321．Anymailforme？B：Yes．Youhavetwolettersandonetelegram，alsoamessagewasleftbyaladybeforeonehour．A：Letmeseewhocalled…？Ihavetomakeaphonecall．Willyougetmetheparty？Hereisthenumber．B：OK．Waitformoment．…Hereisyourparty．A：Thankyou．I'llmailalettertoU．S．A．byairmail．HowmuchdoIhavetopayforyou？B：AlettergenerallymalltoAmerica-Europe-Africabyairmail．First20gramsis20yuan．Eachadditional20gramsis15yuan．A：Oh，Isee．Thankyouverymuch．WordsandExpressionsheatingfee供暖费excludevt．把……排除在外reasonablea．（价钱）公道的，不贵的fortnightn．十四日，两星期proceduren．过程，步骤，程序check－inprocedure住宿登记手续 registrationn．登记，注册deluxesuites豪华套房宾馆英语之在接待处22005-1-1822:34:5044．Yes，wedohaveareservationforyou．对了，我们这儿是有您预订的房间。45．WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou？请您把这份表填好，我同时就给您开出入证，好吗？46．WhatshouldIfillinunderROOMNUMBER？“房间号码”这一栏我该怎么填呢？47．I'llputintheroomnumberforyoulateron．过会儿我来给您填上房间号码。48．Youforgottoputinthedateofyourdeparture．您忘了填写离店日期了。49．Andhereisyourkey，Mr．Bradley．Yourroomnumberis1420．给您房间的钥匙，布拉德利先生。您的房间号码是1420。50．Itisonthe14thfloorandthedailyrateis＄90．房间在14层，每天的房费是90美元。51．Pleasemakesurethatyouhaveitwithyouallthetime．请务必随时带着它。52．MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected．我的业务谈判进行得比我原先预料的慢了许多。53．Iwonderifitispossibleformetoextendmystayatthishotelfortwodays．我想知道是否可以让我在这儿多呆两天。54．I'lltakealookatthehotel'sbookingsituation．我来查看一下本店房间的预订情况。55．I'mgladthatwe'llbeabletoacceptyourextensionre－quest．很高兴我们有办法接受您延长住宿的要求。56．ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights．不过，恐怕最后两天我们得请您搬到别的房间去。57．Wehavealreadyletyourroomtoanothergentleman．我们已经把您住的房间租给了另外一位先生。58．That'snoproblematall．没问题。DialogueAA：Goodmorning,sir.CanIhelpyou？B：Goodmorning！Ihaveareservationforasingleroomwithabathhere.A：MayIhaveyourname,sir,please？B：Bradley,JohnBradley.A：Justamoment,sir,whileIlookthroughourlist.Yes,wedohaveareservation foryou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou？B：Yes.CanIborrowyourpenforaminute,please？A：Sure.Hereyouare.B：WhatshouldIfillinunderROOMNUMBER？A：Youcanjustskipthat.I'llputintheroomnumberforyoulateron.B：（Afterhehascompletedtheform）Hereyouare.IthinkI'vefilledineverythingcorrectly.A：Letmesee…name,address,nationality,forwardingaddress,passportnumber,placeofissue,signatureanddateofdeparture.Oh,here,sir.Yourforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon…？B：Ocrober24.A：Noweverything'sinorder.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis＄90.Hereisyourkeycardwithalltheinformationonyourbooking,thehotelservicesandthehotelrulesandregulationsonit.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.B：OK.I'lltakegoodcareofit.A：Andnowifyouareready,Mr.Bradley,I'llcallthebell-boyandhe'lltakeyoutoyourroom.B：Yes,I'mready.Thankyou.A：Ihopeyouenjoyyourstaywithus.B：I'lltry.DialogueBA：Goodmorning！CanIhelpyou？B：Goodmorning！I'mMr.Douglassinroom1208.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.Thismakesitnecessaryformetostayonhereforanotherday.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.A：I'lltakealookatthehotel'sbookingsituation.Yes,sir,I'mgladthatwe'llbeabletoacceptyourextensionre－quest.ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.Yousee,wehavealreadyletyourroomtoanothergentle-man.Isthatacceptabletoyou？B：Yes,that'snoproblematall.A：Letmesee…room1111Willbevacant.Howaboutroom1111？B：Thatisfine.A：Whenwouldyouliketomovetomorrow？B：Idon'tknow.A：Thenewoccupantwillbecheckinginalittleaftertwelve.B：ThatmeansIhavetomoveoutbefore12.Letmesee.I'llbeleavingforthenegotiationat9∶30tomorrowmorningandIwillnotbereturningtothehoteluntilsometimeintheafternoon.SoI'mgoingtohavetodoitbeforeIgotothe negotiation.Well,IthinkIwillmoveat9o'clock.A：Good.Iwillsendabellboytoyourroomandhelpyouwithyourluggageat9o'clock.AndpleaseremembertobringyourkeycardtothereceptiondeskwhenyoupassittomorrowsothatIcanchangetheroomnumberonit.B：Iwill.Thankyouverymuch.A：Goodbye.WordsandExpressionsnationalityn．国籍forwardv．发送，寄发forwardingaddress转投地址passportn．护照placeofissue发照地点signaturen．签名departuren．离开regulationn．规章，规定，条例negotiationn．谈判；磋商extensionn．延长日期宾馆英语之应接服务员2005-1-812:33:1259．Isthiseverything，sir？这是全部东西吗，先生？60．Here'sthelightswitch．这是电灯开关。61．Here'stheclosetandthere'sthebathroom．这儿是壁柜。这儿是洗澡间。62．Willtherebeanythingelse，sir？还有什么事吗，先生？63．Well，ifyouneedanythingelse，pleasecallroomservice．噢，如果你有什么事，请叫房间服务。64．Letmehelpyouwithyourluggage．我来帮您拿行李。65．It'sverykindofyoutodoso．你这样做使我很感激。66．What'syourroomnumber，please？请问您的房间号码？67．Andbytheway，couldIhavealookatyourroomcard？顺便问一句，我可以看一下您的房卡吗？68．Howdoyoulikethisroom？您觉得这个房间怎么样？69．It'salsoquitespacious．房间也很宽敞。70．DoyoumindifIputyourluggagebythewardrobe？ 我把您的行李搁在衣柜旁边好吗？71．Bytheway，couldyoutellmeaboutyourhotelservice？顺便问问，你能不能给我讲一下宾馆服务的情况？DialogueABellboy：Isthiseverything，sir？Visitor：Yes，that'severything．Bellboy：Followme，please．Visitor：Thanks．Visitor：Oh，canyouchangeatwenty？F．C．：Yes，sir．Visitor：Threefivesandfiveones，please．F．C．：Yes，sir．Bellboy：Hereweare，sir．Here'sthelightswitch．Visitor：Fine．Bellboy：Here'stheclosetandthere'sthebathroom．Visitor：Great！Iwanttowashup．Bellboy：Willtherebeanythingelse，sir？Visitor：No，thanks．IthinkI'mOK．Bellboy：Well，ifyouneedanythingelse，pleasecallroomservice．Visitor：Thankyou．Hereyouare．DialogueB（A：BellmanB：MrandMrsSmith）A：Goodafternoon，sirandmadam．I'mthebellmanhere．B：Goodafternoon．A：Verynicetoseeyouhere．Letmehelpyouwithyourluggage．B：It'sverykindofyoutodoso．A：What'syourroomnumber，please？Andbytheway，couldIhavealookatyourroomcard？B：Oh，yes．Thismorningmysecretarymadeareservationandfilledintheregistrationformforme．Hetoldmethatmyroomnumberwas302．A：Isee．Nowpleasefollowme．（Afterenteringtheroom）A：Sirandmadam，howdoyoulikethisroom？It'sjustfacingtheShanghaigymnasium．It'salsoquitespacious．B：It'sverycozy．Ilikeitverymuch．A：DoyoumindifIputyourluggagebythewardrobe？B：It'sOK．Thankyouverymuch．A：Sirandmadam，ifyouneedsomething，justcallmeoverthephoneorpressthebuttonoverthere．DialogueC （Whenmebellmanisleavingtheroom，Mr．Brownaskshimtointroducesomethingabouttheirservice．）A：Bytheway，couldyoutellmeaboutyourhotelservice？B：Certainlysir．Ourhotelisamoderngardenhotelofthreestargradeconsistingofagroupofthree－storiedoctagonalbuildings．Thehotelpossesses199international－standarddoublerooms，4suitesand2deluxesuites．Allofthemarewell－furnished．A：Howaboutotherservices？B：AvailableatthehotelisavarietyofChinese，JapaneseandWesternfoodrestaurants，inadditiontoacompletesetofservicefacilitiesincludingballroom，physicalfitnesscenter，squash，billiardroom，beautysalon，sauna，swimmingpool，bar，shoppingarcadeandtaxiservice，etc．A：Itsoundsgreat．I'dliketohaveabrochureofyourhotel．WherecouldIgetone？B：YoucangetitfromtheReceptionDesk．Ifyoudon'tmind，I'llcomeupagainandofferyouone．A：Good．That'sverykindofyou．Bytheway，whataboutthedailyservicehourofthedining－room？B：From7∶00a．m．till10∶00p．m．，nearlyservingalldaylong．A：Whenwillthebarandcafeopen？B：From3∶00p．m．tillmidnight．Andthen，youmightkeepyourvaluablesatthehotel'svault．A：Yougiveverygoodserviceinyourhotel．Thankyoualot．WordsandExpressionsF．C．=frontdeskclerk前台职员ShanghaiOlympicHotel上海奥林匹克饭店gymnasiumn．体育馆spaciousa．宽敞的cozya．舒适的wardroben．衣橱，衣柜consist（of）v．由……组成；包含storieda．有……楼层的octagonala．八角形的furnishvt．装备；布置（房间）well－furnished（房间）布置得好availablea．可得到的varietyn．种类；多样化inadditionto另有，还有facilityn．设备physicalfitness健身房squashcourts（squash=tennis）网球场billiardn．弹子beautysalon美容室 saunan．桑拿浴室arcaden．商场brochuren．小册子valuablesn．贵重物品vaultn．保管库（贵重物品储藏处）宾馆英语之在问讯处12005-1-415:39:1472．Isthereanyplaceinthehotelwherewecanamuseour－selves？旅馆里有娱乐场所吗？73．Ifyouwanttotakeawalk，youcangotothegarden．如果您想散步，可以去花园。74．Thereisarecreationcentreonthegroundfloor．在一楼有个娱乐中心。75．Youcanplaybilliards，tabletennis，bridge，andgobowl－ing．您可以去打打台球、乒乓球、桥牌和保龄球。76．Isthereaplacewherewecanlistentosomemusic？有听音乐的地方吗？77．ThereisamusicteahousewhereyoucanenjoybothclassicalmusicsuchasBeethoven，Mozart，Liszt，andmodernmusic，whilehavingsomeChineseteaorothersoftdrinks．有个音乐茶座，您可以一边欣赏古典音乐，如贝多芬、莫扎特、李斯特的乐曲和现代音乐，一边品尝中国茶和软饮料。78．Wouldyoupleasetellmethedailyservicehoursofthediningroom？请告诉我餐厅每天的服务时间，好吗？79．From7∶00a．m．till10∶00p．m．nearlyservingalldaylong．从早上七时一直到晚上十时，几乎全天供应。80．Whenwillthebarandcafeopen？酒吧和咖啡馆什么时间开放？81．From3∶00p．m．tillmidnight．从下午三点到晚上十二点。82．Doestheguesthouseofferanyotherservice？宾馆里还有哪些服务项目？83．Wehaveabarbershop，alaundry，astore，postandtelegramservices，anewspaperstand，abilliard，tabletennis，videogamesandsoon．我们有理发室、洗衣房、小卖部、邮电服务、报刊供应柜、弹子房、乒乓球和电子游戏。84．It'sjollygood！这太好了！85．AndwherecanIhavemylaundrydone？脏衣服送到哪里去洗？DialogueAA：Isthereanyplaceinthehotelwherewecanamuseour－selves？B：Ifyouwanttotakeawalk，youcangotothegarden．Itisveryrelaxing there．A：Thatsoundsgood．Butisthattheonlyplacetogo？B：No，sir．Thereisarecreationcentreonthegroundfloor．Youcanplaybilliards，tabletennis，bridge，andgobowling．A：Isthereaplacewherewecanlistentosomemusic？B：Yes，sir．ThereisamusicteahousewhereyoucanenjoybothclassicalmusicsuchasBeethoven，Mozart，Liszt，andmodernmusic，whilehavingsomeChineseteaorothersoftdrinks．A：Oh，great！Thankyouverymuch．B：It'sapleasure．DialogueB（A：ReceptionistB：Guest）B：Wouldyoupleasetellmethedailyservicehoursofthediningroom？A：Certainly．From7∶00a．m．till10∶00p．m．nearlyservingalldaylong．B：Whenwillthebarandcafeopen？A：From3∶00p．m．tillmidnight．B：Doestheguesthouseofferanyotherservice？A：Oh，wehaveabarbershop，alaundry，astore，postandtelegramservices，anewspaperstand，abilliard，tabletennis，videogamesandsoon．B：It'sjollygood！A：Youmayhaveyourshoppingandamusementsthere．B：Thankyouforyourconcern．CanIgetatouristmapinthehotel？A：Yes，youmaygotothelobbyandbuyitfromthenews-paperstandthere．Withthemap，youcanfindyourwayaround．B：Good．AndwherecanIhavemylaundrydone？A：There'saplasticbaginthebathroom．Justputyourlaundryinit．ItwillbepickedupafterImakethebedeverymorning．Hereistheroomkey．B：DoIkeepthekey？A：Attheservicecounter，thereareattendantsondutyallday．Pleaseleavethekeywiththeservicecounterwhenyougoout．B：Yes，Iknow．Thanks．A：Andthen，youmightkeepyourvaluables：diamonds，necklace，ear－rings，etc．，inthevaultoftheguesthouse．B：Yougiveverygoodserviceinthisguesthouse．Thankyoualot．A：Thankyou，Mr．Taylor．Ihopeyouwillenjoystayinghere．Inthemeantime，thehotwatersupplyinthisguesthouseisfrom6∶00a．m．upto12∶00p．m．B：Oh，thatsoundsgood．Ifeelliketakingabathrightnow．I'musedtohavingabathat9o'clockeverymorning．A：Ifyouplease．Inthebatnroom，everythinghasalreadybeenprepared，suchastoiletsoaps，towels，bathingtowels，bathrobes，slippers，toiletpaper，shampoo，combs，brushes，shavers，anashtrayandbathingcaps．B：Thankyouforyourinformation． WordsandExpressionsamusevt．给……娱乐；逗……乐bowlingn．保龄球vedioa．图像的gamen．游戏jollya．极好amusementn．娱乐concernn．v．关心，涉及；关于lobbyn．门廊；门厅valuablen．值钱物a．值钱的diamondn．钻石、金刚石necklacen．项圈，项链ringn．戒指vaultn．（银行）保险库supplyv．供应bathingtowel浴巾bathroben．浴衣slippern．拖鞋shampoon．洗发液（香波）v．洗头ashtrayn．烟灰缸shavern．电动剃刀宾馆英语之在问讯处22004-12-1913:22:0286．Madam．WhatcanIdoforyou？夫人。我能为您做些什么？87．I'mlookingforamanwhosenameisJohn．我在寻找一位男士，他的名字叫约翰。88．Couldyoutellmehisroomnumber，please？请问他的房间号码是多少？89．Isupposeitis735．我想他的房间号码是735号。90．Bytheway，pleaseshowmewheretheliftis？顺便请指点我电梯在什么地方？91．IneedsomeinformationabouttouringHangzhou．我想了解关于游览杭州的情况。92．TherearetwotrainsgoingtoHangzhoueverymorning，No．49andNo．79．每天早晨有两列火车到杭州，49次列车和79次列车。93．Whattimedoesthistrainleave？这列火车什么时间发车？94．Couldyougetmetwoticketsfortomorrowhere？你能否在这儿卖给我两张明天的车票？95．I'mlookingforafriend，Mr．Brown．Couldyoutellmeifheisinthehotel？ 我在找一位朋友，布朗先生。你能告诉我他是住在这个饭店吗？96．Justaminute，please．I'llseeifheisregistered．请稍等片刻，我看看他是否登记了。97．Theyareinsuite705．Letmephonehim．他们住在705号套房，我来给他打电话。98．Mr．Brownsaidhe'swaitingforyouinhisroom．布朗先生说他在房间里等您。DialogueAA：Goodafternoon，Madam．WhatcanIdoforyou？B：Goodafternoon．I'mlookingforamanwhosenameisJohn．A：Couldyoutellmehisroomnumber，please？B：Isupposeitis735．A：Pleasewaitamoment．Letmephonehim…Mr．Johnsaidhe'swaitingforyouinhisroom．B：Thankyouverymuch．Bytheway，pleaseshowmewheretheliftis？A：I'lltellyouhowtogetthere．Thisway，please…B：Thankyou．A：It'smypleasure．DialogueB（A：ReceptionistB：MrBrown）A：Goodmorning，sir．AnythingIcandoforyou？B：Goodmorning．IneedsomeinformationabouttouringHangzhou．A：TherearetwotrainsgoingtoHangzhoueverymorning，No．49andNo．79．Whichonedoyouprefer？B：Whichisearlier？A：No．49．ThistraingoestoGuangzhou，anditstopsatHangzhou．B：Whattimedoesthistrainleave？A：At9∶45inthemorningandarrivesinHangzhouataboutoneo'clockintheafternoon．B：Good，I'lltakethisone．Couldyougetmetwoticketsfortomorrowhere？A：Sorry，sir．PleasegototheShanghaiTravelServiceAgencyinourhotel．It'sonthegroundfloor．B：Oh，Isee．Thanks．DialogueC（A：ReceptionistB：MrMiller）A：Goodafternoon．WhatcanIdoforyou？B：Goodafternoon．I'mlookingforafriend．Mr．Brown．Couldyoutellmeifheisinthehotel？A：Mr．Brown？Justaminute，please．I'llseeifheisregistered．（TheReceptionistlooksovertheregister）A：Brown，Mr．Brown？TherearealotofBrownsheretoday…Mr．CharlesBrown，MrDavid Brown…B：Mr．JohnsonBrownfromChicago．Isn'thestayingatthishotel？A：Oh，yes，here'shisnameMr．andMrs．JohnsonBrownandfamily．TheyareinSuite705．Pleasewaitamoment，letmephonehim…Mr．Brownsaidhe'swaitingforyouinhisroom．B：Thankyou．Wouldyoupleaseshowmewheretheliftis？A：OK．Stepthisway，please．Hereitis．B：Thankyou．R：It'smypleasure．WordsandExpressionsregistern．登记簿Chicagon．芝加哥（美国城市）liftn．电梯（英）宾馆英语之客房服务2005-1-2018:29:3499．Housekeeping．MayIcomein？我是客房的，可以进来吗？100．Whenwouldyoulikemetodoyourroom，sir？您要我什么时间来给你打扫房间呢，先生？101．Youcandoitnowifyoulike．如果您愿意，现在就可以打扫。102．Iwouldlikeyoutogoandgetmeaflaskofhotwater．我想请你给我拿一瓶开水来。103．I'msorrythatyourflaskisempty．很抱歉您的水壶空了。104．MayIdotheturn-downserviceforyounow？现在可以为您收拾房间了吗？105．Oh，thankyou．Butyousee，wearehavingsomefriendsover．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。106．Couldyoucomebackinthreehours？你能不能过3小时再来整理？107．Certainly，madam．I'lllettheovernightstaffknow．当然可以，女士。我会转告夜班服务员。108．Wouldyoutidyupabitinthebathroom？请整理一下浴室好吗？109．I'vejusttakenabathanditisquiteamessnow．我刚洗了澡，那儿乱糟糟的。110．Besides，pleasebringusabottleofjustboiledwater．此外，请给我们带瓶刚烧开的水来。111．It'sgrowingdark．Wouldyoulikemetodrawthecurtainsforyou？天黑下来了，要不要我拉上窗帘？112．IsthereanythingIcandoforyou？ 您还有什么事要我做吗？113．I'malwaysatyourservice．乐意效劳。DialogueAA：Housekeeping.MayIcomein？B：Yes,please.A：Whenwouldyoulikemetodoyourroom,sir？B：Youcandoitnowifyoulike.Iwasjustabouttogodownformybreakfastwhenyoucame.Butbeforeyoustart,wouldyoudothisforme？A：Yes,whatisit？B：Iwouldlikeyoutogoandgetmeaflaskofhotwater.Ineedsomehotwatertowashdownmedicineafterbreak－fast.A：I'msorrythatyourflaskisempty.I'llgoandgetyouan-otherflaskthat'sfullatonce.B：Thankyou.DialogueB（TheTurn-downService）A：Goodevening,madamandsir.MayIdotheturndownserviceforyounow？B：Oh,thankyou.Butyousee,wearehavingsomefriendsover.We'regoingtohaveasmallpartyhereintheroom.Couldyoucomebackinthreehours？A：Certainly,madam.I'lllettheovernightstaffknow.Theywillcomethen.B：That'sfine.Well,ourfriendsseemtobealittlelate.Wouldyoutidyupabitinthebathroom？I'vejusttakenabathanditisquiteamessnow.Besides,pleasebringusabottleofjustboiledwater.We'dtreatourgueststotypicalChinesetea.A：Yes,madam.I'llbringinsomefreshtowelstogetherwiththedrinkingwater.B：OK.A：（Havingdoneallonrequest）It'sgrowingdark.Wouldyoulikemetodrawthecurtainsforyou,sirandmadam？C：Whynot？Thatwouldbesocozy.A：MayIturnonthelightsforyou？C：Yes,please.I'dliketodosomereadingwhilewaiting.A：Yes,sir.IsthereanythingIcandoforyou？C：Nomore.You'reasmartgirlindeed.Thankyouverymuch.A：I'malwaysatyourservice.Goodbye,sirandmadam,anddohaveaverypleasantevening.WordsandExpressionsflaskn．长颈瓶，热水瓶overnighta．终夜的，一夜间的cozya．舒适的，温暖的servicen．服务，帮助宾馆英语之洗衣服务2005-1-2018:32:50 114．Excuseme．Haveyouanylaundry？对不起，请问有没有要洗的衣服？115．Thelaundrymanisheretocollectit．洗衣房服务员来这儿收要洗的衣服了。116．Ifyouhaveany，pleasejustleaveitinthelaundrybagbehindthebathroomdoor．如果您有衣服要洗，请放在浴室门后的洗衣袋里。117．Pleasetellusornotifyinthelistwhetheryouneedyourclothesironed，washed，dry-cleanedormendedandalsowhattimeyouwanttogetthemback．请告诉我们或在洗衣单上写明您的衣服是否需要熨烫，水洗，干洗或缝补，还要写明何时需要取衣服。118．Whatifthereisanylaundrydamage？如果你们洗衣时损坏了衣服怎么办？119．Insuchacase，thehotelshouldcertainlypayforit．如果是这样，饭店当然应该赔偿。120．Couldyousendsomeoneupformylaundry，please？请问，你们能派人来收要洗的衣服吗？121．Avaletwillbeupinafewminutes．洗熨工马上就到。122．Willthecolorruninthewash？洗衣时会掉色吗？123．We'lldry-cleanthedress．我们将干洗这条裙子。124．We'llstitchitbeforewashing．我们会在洗之前把衬里缝好。125．WhencanIhavemylaundryback？我何时能取回洗的衣服呢？126．Butwouldyoulikeexpressserviceorsame-day？不过，您是要快洗服务还是当日取？127．I'dlikethissweatertobewashedbyhandincoldwater．这件毛衣要用冷水手洗。DialogueA（ExplainingHowtoGettheService）（A：RoomAttendantB：Guest）A：Excuseme.Haveyouanylaundry？Thelaundrymanisheretocollectit.B：No,notnow,thankyou.A：Ifyouhaveany,pleasejustleaveitinthelaundrybagbe-hindthebathroomdoor.Thelaundrymancomesovertocollectiteverymorning.B：Thankyou.A：Pleasetellusornotifyinthelistwhetheryouneedyourclothesironed,washed,dry-cleanedormendedandalsowhattimeyouwanttogetthemback.B：Isee.Whatifthereisanylaundrydamage？Iwonderifyourhotelhasapolicyondealingwithit. A：Insuchacase,thehotelshouldcertainlypayforit.Theindemnityshallnotexceedtentimesthelaundry.B：Thatsoundsquitereasonable.Ihopethere'snodamageatall.A：Don'tworry,sir.TheLaundryDepartmenthaswideexperienceintheirwork.B：Allright.Thankyouforyourinformation.A：Notatall.DialogueB（ExpressService）（A：LaundryclerkB：MrsBell）A：WhatcanIdoforyou？B：Couldyousendsomeoneupformylaundry,please？Room908,Bell.A：Certainly,MrsBell.Avaletwillbeupinafewminutes.B：Good.IalsohaveasilkdresswhichIdon'tthinkiscolor-fast.Willthecolorruninthewash？A：We'lldry-cleanthedress.Thenthecolorwon'trun.B：You'resure？Good！Andtheliningofmyhusband'sjackethascomeunstitched.Itmighttearoverfurtherwhilewashing.A：Don'tworry,madam.We'llstitchitbeforewashing.B：That'sfine.Now,whencanIhavemylaundryback？A：Usuallyittakesabouttwodaystohavelaundrydone.Butwouldyoulikeexpressserviceorsame-day？B：Whatisthedifferenceinprice？A：Wecharge50％moreforexpress,butitonlytakes5hours.B：Andforsame-day,willIgetthedressandskirtbackthisevening？A：Yes,madam.Alldeliverieswillbemadebeforesixo'clock.B：I'llhaveexpressthen.DialogueCA：CanIhelpyou？B：Yes.Ihavesomelaundrytobedone.A：Certainly,sir.Couldyoufilloutthelaundryform,please？B：MayIuseyourpen？A：Sure.Hereyouare.B：Thanks.Oh,Idon'twanttheseshirtsstarched.A：Nostarch.Iunderstand,sir.B：AndalsoI'dlikethissweatertobewashedbyhandincoldwater.Itmightshrinkotherwise.A：Byhandincoldwater,Isee.B：Whenwilltheybeready？A：Wewilldeliverthemtomorroweveningaround6.B：Fine,Thanksalot.WordsandExpressionsnotifyv．通知ironv．熨烫dry-cleanv．干洗 indemnityn．赔偿mendv．修补，缝补stitchv．缝缀valetn．旅馆中替客人洗烫衣服的人员colorfasta．不褪色的expressservice快洗服务starchv．给（衣服等）浆，浆硬宾馆英语之处理投诉2005-1-2018:35:31128．Canyouchangetheroomforme？It'stoonoisy．能给我换个房间吗？这儿太吵了。129．Mywifewaswokenupseveraltimesbythenoisethebaggageelevatormade．我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。130．Shesaiditwastoomuchforher．她说这使她难以忍受。131．I'mawfullysorry，sir．非常对不起，先生。132．Idoapologize．我向您道歉。133．Noproblem，sir．没问题，先生。134．We'llmanageit，butwedon'thaveanyspareroomtoday．我们会尽力办到，但是今天我们没有空余房间。135．Couldyouwaittilltomorrow？等到明天好吗？136．Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep．我希望明天晚上我们能呆在一套安静的房间里睡个好觉。137．Andifthereisanythingmoreyouneed，pleaseletusknow．如果还需要别的什么东西，请告诉我们。138．Thelightinthisroomistoodim．这房间里的灯光太暗了。139．Pleasegetmeabrighterone．请给我换个亮的。140．Certainly，sir．I'llbebackrightaway．好的，先生，我马上就回来。141．Theroomistoocoldforme．IfeelrathercoldwhenIsleep．这房间太冷了，我睡觉时感到很冷。DialogueAAguest（B）wantstochangearoom.Hegoestotheassistantmanager（A）A：Goodmorning,sir.WhatcanIdoforyou？B：I'mBell.I'minRoom908.Canyouchangetheroomforme？It'stoonoisy.Mywife waswokenupseveraltimesbythenoisethebaggageelevatormade.Shesaiditwastoomuchforher.A：I'mawfullysorry,sir.Idoapologize.Room908isattheendofthecorridor.It'spossiblethatthenoiseisheardearlyinthemorningwhenallisquiet.B：Anyhow,I'dliketochangeourroom.A：Noproblem,sir.We'llmanageit,butwedon'thaveanyspareroomtoday.Couldyouwaittilltomorrow？TheAmericanPeople-to-peopleEducationDelegationwillbeleavingtomorrowmorning.There'llbesomeroomsforyoutochoosefrom.B：Allright.Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.A：Besure.I'llmakeanoteofthat.Everythingwillbetakencareof.Andifthereisanythingmoreyouneed,pleaseletusknow.DialogueBA：Goodevening，ma'am．Didyouringforservice？WhatcanIdoforyou？B：Yes．Thelightinthisroomistoodim．Pleasegetmeabrighterone．A：Certainly，sir．I'llbebackrightaway…DoyoumindifImoveyourthings？B：Oh，no．Goahead．A：Thankyou…Howisthelightnow？B：It'smuchbetternow．Thankyou．A：You'rewelcome．Andifyouneedanyotherthings，pleaseletusknow．B：Ah，yes，theroomistoocoldforme．IfeelrathercoldwhenIsleep．Canyouturnofftheair-conditioning？A：（Checks）Theair-conditioningisalreadyoff，ma'am．B：MaybeI'mgettingacold．A：Wouldyoulikeanextrablanket？B：OK．Andwouldyoupleasegetmesomehotwater，too？IthinkIneedtotakesomemedicine．A：Certainly，ma'am．I'llberightback…hereisablanket，andhotwaterforyou．Anythingelse？B：No，thanks．A：Goodnight，ma，am．DialogueBA：Goodevening,ma'am.Didyouringforservice？WhatcanIdoforyou？B：Yes.Thelightinthisroomistoodim.Pleasegetmeabrighterone.A：Certainly,sir.I'llbebackrightaway…DoyoumindifImoveyourthings？B：Oh,no.Goahead.A：Thankyou…Howisthelightnow？B：It'smuchbetternow.Thankyou.A：You'rewelcome.Andifyouneedanyotherthings,pleaseletusknow.B：Ah,yes,theroomistoocoldforme.IfeelrathercoldwhenIsleep.Canyouturnofftheair-conditioning？A：（Checks）Theair-conditioningisalreadyoff,ma'am.B：MaybeI'mgettingacold.A：Wouldyoulikeanextrablanket？ B：OK.Andwouldyoupleasegetmesomehotwater,too？IthinkIneedtotakesomemedicine.A：Certainly,ma'am.I'llberightback…hereisablanket,andhotwaterforyou.Anythingelse？B：No,thanks.A：Goodnight,ma,am.WordsandExpressionselevatorn．电梯corridorn．走廊，回廊delegationn．代表团extraa．额外的，外加的blanketn．羊毛毯，毯子，毛毡宾馆英语之维修服务2005-1-2018:43:04142．Thereseemstobesomethingwrongwiththetoilet．我房间里的抽水马桶好像出了点毛病。143．We'llsendsomeonetorepairitimmediately．我们会马上派人来修的。144．What'sthetrouble？哪儿坏啦？145．Thetoiletdoesn'tflush．抽水马桶不放水了。146．Letmesee．Oh，it'sclogged．让我看看。噢，堵住了。147．Thewatertapdripsallnightlong．水龙头一整夜滴水。148．Somepartneedstobereplaced．Iwillbebacksoon．有个零件要换了。我片刻就来。149．Ah，I'mafraidthere'ssomethingwrongwiththeTV．噢，电视机好像有些毛病。150．Thepictureiswobbly．图像不稳定。151．I'msorry．MayIhavealookatit？很遗憾，我可以看看吗？152．I'llsendforanelectricianfromthemaintenancedepartment．我去请维修部的电工来。153．Wecanhaveitrepaired．我们能找人修理。154．Pleasewaitjustafewminutes．请稍等几分钟。155．TheTVsetisnotworkingwell．电视机有毛病了。 DialogueAA：Housekeeping.CanIhelpyou？B：Yes,thereseemstobesomethingwrongwiththetoilet.A：We'llsendsomeonetorepairitimmediately.What'syourroomnumber,please？B：1287.A：MayIcomein？B：Comein.A：What'sthetrouble？B：Thetoiletdoesn'tflush.A：Letmesee.Oh,it'sclogged…It'sallrightnow.Youmaytryit.B：Yes,it'sworkingnow.Thankyou.A：You'rewelcome.Anythingelse？B：Thewatertapdripsallnightlong.Icanhardlysleep.A：I'mverysorry,sir.Somepartneedstobereplaced.Iwillbebacksoon.DialogueBB：I'velockedmyselfoutoftheroom.MayIborrowaduplicatekey？A：Don'tworry,MrBell.I'llopenthedoorforyou.（Sheopensthedoorwithaduplicatekey.）B：Thankyouverymuch.SometimesI'mquiteabsentminded.A：Itdoesn'tmatter,MrBell.WhatelsecanIdoforyou？B：Ah,I'mafraidthere'ssomethingwrongwiththeTV.Thepictureiswobbly.A：I'msorry.MayIhavealookatit？B：Hereitis.A：（Triestofixit,butinvain）I'llsendforanelectricianfromthemaintenancedepartment.Wecanhaveitre-paired.Pleasewaitjustafewminutes,MrBell.（Sheleavestheroom.Tenminuteslater,thereisaknockonthedoor.）Electrician（E）：MayIcomein？B：（Opensthedoor）Howdoyoudo？E：Howdoyoudo？TheTVsetisnotworkingwell.Isthatright,MrBell？B：No,itisn't.E：Letmehavealook.（Finishestherepairingandchecksotherelectricfacilitiesintheroom）MrBell,everythingisOKnow.B：Whatefficiency！Thanksalot.（Takingoutsomefee）Thisisforyou.E：Oh,no.Wewon'taccepttips,butthankyou,anyway.Wewishyouanicestaywithus,MrBell.WordsandExpressionsflushv．用水冲洗cloggeda．塞住了dripv．滴下wobblya．摇摆不定的electriciann．电工，电学家maintenancen．维修、保养facilityn．设备工具（常用复） efficiencyn．效率宾馆英语之理发店与美容厅2005-1-2018:56:48156．I'dliketohavemyhaircut．我想理个发。157．Howdoyouwantit？您想理什么式样的？158．Justatrim，andcutthesidesfairlyshort，butnotsomuchattheback．修剪一下就行了。两边剪短些，但后面不要剪得太多。159．Nothingoffthetop？顶上不要剪吗？160．Well，alittleoffthetop．嗯，稍微剪一点。161．Wouldyoulikeashaveorshampoo？您要不要修面或洗头？162．Iwantahaircutandashave，please．我想理发和修面。163．Verywell，andhowwouldyoulikeyourhaircut，sir？好的，您喜欢什么发式？164．Doyouwantmetotrimyourmoustache？要我为您修剪一下小胡子吗？165．Well，couldyoucutalittlemoreoffthetemple？好，能不能把两边鬓角再剪短些？166．Isthatsatisfactory？您看这样满意吗？167．AnythingelseIcandoforyou？还要我为您做些什么吗？168．Iwantafacial．我想做面部美容。169．Mostfacialsstartwithathoroughcleansing．面部美容大都是先彻底清洁面部皮肤。170．I'lltakethehalf-hourfacialwithmake-up．我要做半小时美容外加化妆。DialogueAA：Goodmorning,sir.Takeaseat,please.B：Thankyou.I'dliketohavemyhaircut.A：Howdoyouwantit？B：Justatrim,andcutthesidesfairlyshort,butnotsomuchattheback.A：Nothingoffthetop？B：Well,alittleoffthetop.A：Howaboutthefront？B：Leavethefrontasitis. A：Wouldyoulikeashaveorshampoo？B：No,thanks.Icandothesethingsbymyself.DialogueBA：Goodmorning.Takeaseat,please.B：Thankyou.Iwantahaircutandashave,please.A：Verywell,andhowwouldyoulikeyourhaircut,sir？B：Justatrim,andcutthesidesfairlyshort,butnotsomuchattheback.A：Nothingoffthetop？B：Well,alittleoffthetop.A：Howaboutthefront？B：Leavethefrontasitis.A：OK.Doyouwantmetotrimyourmoustache？B：Yes,please.A：Nowhavealook,please.Isitallright？B：Well,couldyoucutalittlemoreoffthetemple？A：Allright.Isthatsatisfactory？B：Yes,thanks.AndI'dlikeashampoo,please.A：Yes,sir.（Aftergivingtheguestashampoo）NowshallIputonsomehairoilorsometonicwater？B：Bothplease.A：AnythingelseIcandoforyou？B：No,thankyou.Andhowmuchaltogether？A：Thatwillbetwentyyuan.B：Hereyouare.A：Thankyou,sir.DialogueC（HavingaFacialTreatment）B：Goodafternoon,ma'am.WhatcanIdoforyou？A：Goodafternoon.Iwantafacial.ButthisisthefirsttimeI'vecomehere,socanyoutellmehowyoudoit？B：Sure.Mostfacialsstartwithathoroughcleansing.Thenweusuallyuseatonertoinvigoratetheskin,followedbyexfoliationtreatmentapeelingmaskorscrubthatre-movesthedeadcellsthatmakestheskinlookdull.Afterthat,we'llmassageyourfaceandneckwithoilorcreamtoimprovethecirculationandrelievethetension,followedbyamasktomoisturizeandsoftentheskin.A：That'sexctalywhatIwant.Howlongdoesittake？B：Therearehalf-hourandonehourtreatments.Thehalfhourfacialcoststwentyyuanandtheonehourcoststhirtyyuan.Ifyouwantamake-up,anothertenyuanwilldo.A：Good.I'lltakethehalf-hourfacialwithmake-up.WordsandExpressionsmoustachen．髭，小胡子templen．鬓角 satisfactoryn．满意的tonern．调色剂，增色剂invigoratevt．滋补，滋润；使活跃；使健壮exfoliationn．剥落；剥落物peelv．剥（皮）；被剥（或削）去皮scrubn．擦洗；擦净massagevt．给（某人或身体某部位）按摩（或推拿）circulationn．循环，环流；运行moisturizevt．给（皮肤、空气等）增加水分tonica．滋补的cleansevt．使清洁，清洗宾馆英语之唤醒服务2005-1-2018:59:19171．I'mgoingtoTianjlnearlytomorrowmorning．我明天一大早要去天津。172．SoIwouldliketorequestanearlymorningcall．因此我想让你们明天早上叫醒我。173．Atwhattimewouldyoulikeustocallyoutomorrowmorning？您想让我们明天早上什么时候叫醒您？174．ButIhavetobeattheconferenceroomoftheGardenHotelinTianjinby10o'clock．但我是10点钟必须赶到天津花园宾馆会议室。175．ThatmeansthatI'llhavetobeontheroadby7o'clockatthelatest．就是说我明天早晨最迟也要7点钟上路。176．Inthatcase，Iwouldlikeyoutocallmeat5∶45？那样的话，你们明早5点45分叫醒我好吗？177．OK．Sowewillwakeyouupat5∶45tomorrowmorning．好，那么我们明早5点45分叫醒您。178．Willyoudomeafavour，Miss？小姐，能帮个忙吗？179．Iwonderifyourhotelhasthemorningcallservice．不知道你们饭店是否有叫早服务。180．Wouldyoulikeamorningcall？您要叫醒服务吗？181．IwanttogototheBundtoenjoythemorningscenerythere．我想到外滩去欣赏那儿的景色。182．Atwhattimedoyouwantmetocallyouup，sir？您要我什么时候叫醒您？183．At6sharptomorrowmorning，please．请在明早6点钟。184．Byphone．Idon'twanttodisturbmyneighbors．电话叫醒，我不想吵醒邻居。DialogueA （R＝ReceptionistG＝Guest）G：Goodevening！ThisisMr.Baldwininroom303.R：Goodevening,Mr.Baldwin.WhatcanIdoforyou？G：I'mgoingtoTianjinearlytomorrowmorning.SoIwouldliketorequestanearlymorningcall.R：Yes,Mr.Baldwin,atwhattimewouldyoulikeustocallyoutomorrowmorning？G：Well,I'mnotreallysure.ButIhavetobeattheconferenceroomoftheGardenHotelinTianjinby10o'clock.Youwouldn'tknowhowlongittakestodrivetoTianjinfromthehotel,wouldyou？R：Iwouldgiveitthreetothreeandahalfhours.G：ThatmeansthatI'llhavetobeontheroadby7o'clockatthelatest.R：That'sright.G：Well,inthatcase,Iwouldlikeyoutocallmeat5∶45？R：OK.,sowewillwakeyouupat5∶45tomorrowmorning.Goodnight,Mr.Baldwin.Haveagoodsleep.G：Goodnight.DialogueBMrSmith（B）askstheroomattendant（A）howtohavethemorningcallservice.B：Willyoudomeafavour,Miss？A：Certainly,sir.B：ThisismyfirstvisittoChina.Iwonderifyourhotelhasthemorningcallservice.A：Yes,sir.Anyonewhostaysinourhotelcanaskfortheservice.Wouldyoulikeamorningcall？B：Yes,Imustgetupearliertomorrow.IwanttogototheBundtoenjoythemorningscenerythere.YouknowthisismyfirstvisittoShanghai.PeoplesaythereisamarvelousviewofapoeticyetbustlinglifeattheBundjustatdawn.A：That'strue.Atwhattimedoyouwantmetocallyouup,sir？B：At6sharptomorrowmorning,please.A：Whatkindofcallwouldyoulike,byphoneorbyknockingatthedoor？B：Byphone.Idon'twanttodisturbmyneighbors.A：Yes,sir.I'lltelltheoperatortocallyouupat6tomorrowmorning.AnythingelseIcandoforyou？B：No.Thanks.Goodnight.A：Goodnight,sir.Sleepwellandhaveapleasantdream.WordsandExpressionsrequestvt．请求，要求conferencn．会议sceneryn．风景，自然景色Bundn．外滩（上海）marvelousa．极好的，奇异的poetica．诗的，有诗意的bustlinga．喧闹的；活跃的disturbvt．扰乱，使不安；打乱 宾馆英语之结帐2005-1-2019:01:22185．I'dliketopaymybillnow．我想现在结账。186．Yournameandroomnumber，please？请问您的姓名和房间号码？187．Haveyouusedanyhotelservicesthismorning？请问您今天早晨是否用过旅馆内的服务设施？188．Fournightsat90USdollorseach，andherearethemealsthatyouhadatthehotel．Thatmakesatotalof665USdollars．4个晚上，每晚90美元，加上膳食费，总共是660美元。189．CanIpaybycreditcard？我可以用信用卡支付吗？190．Pleasesignyournamehere．请您在这里签名。191．Excuseme．We'releavingtoday．I'dliketopayourbillsnow．劳驾。我们今天要离去了。我希望现在就把账结清。192．Bytheway，I'dliketotellyouthatthecheck-outtimeis12∶00noon，sir．先生，顺便告诉您，结账后离开旅馆时间是12点。193．Howaboutthechargeforthedaysyousharedtheroomwithyourfriend？这几天您的朋友与您同住费用怎么办呢？194．Pleaseaddtomyaccount．请记在我的账里。195．Haveyouusedanyhotelservicesthismorningorhadbreakfastatthehoteldiningroom，Mr．Green？格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？196．Yes，myfriendandIjusthadbreakfastatthediningroom，butwedidn'tuseanyservices．是的，我的朋友与我在餐厅刚用过早餐，但是我们没有使用过任何服务设施。197．Thetotalfortheeightdaysisfivehundredsixtyyuanandeightyfen．8天来总计是560元8角。DialogueAA：Goodmorning,sir.CanIhelpyou？B：I'dliketopaymybillnow.A：Yournameandroomnumber,please？B：GeorgeWright,Room706.A：Yes,Mr.Wright.Haveyouusedanyhotelservicethismorning？B：No,Ihaven'tusedanyservices.A：Fine.Thisisyourbill,Mr.Wright.Fournightsat90USdollarseach,andherearethemealsthatyouhadatthehotel.Thatmakesatotalof665USdollars.B：CanIpaybycreditcard？A：Certainly.MayIhaveyourcard,please？ B：Hereyouare.A：Pleasesignyournamehere.B：Oh,yes.IsitpossibletoleavemyluggagehereuntilI'mreadytoleavethisafternoon？I'dliketosaygood-byetosomeofmyfriends.A：Yes,we'llkeepitforyou.Howmanypiecesofyourluggage？B：Justthree.I'llbebackby3∶00.A：That'sfine.Haveaniceday.B：Thankyou.Seeyoulater.DialogueB（A：ReceptionistB：Guest）B：Iwouldliketoknowtheapproximatefigureofmyac-countsothatIcanhavemymoneyexchangedatthebank.A：Uptothepresent,thetotalamounthasbeen880yuanapproximately.B：Excuseme.We'releavingtoday.I'dliketopayourbillsnow.A：Bytheway,I'dliketotellyou（that）thecheck-outtimes12∶00noon.MayIknowyournameandroomnumber,please？B：MynameisHenryGreen.Room1123.A：Yes,Mr.Green.Howaboutthechargeforthedaysyousharedtheroomwithyourfriend？B：Pleaseaddtomyaccount.A：Thenwe'llmakeoutabillforbothofyou.B：OK.A：Haveyouusedanyhotelservicesthismorningorhadbreakfastatthehoteldiningroom,Mr.Green？B：Yes,myfriendandIjusthadbreakfastatthediningroom,butwedidn'tuseanyservices.A：Fine.I'llneedtofindoutwhatthechargeisonthebreakfast.Thetotalfortheeightdaysiseighthundredsixtyyuanandeightyfen.B：Oh,Ididn'tchangeenoughmoneyjustnow.CanIpayinAmericandollars？A：No,sir.YoucanpayinForeignExchangeCertificateonly.ButyoucangetyourmoneychangedattheForeignExchangeCounterofourhoteloverthere.B：Thankyou.…Hereyouare.A：Thankyou.Mr.Green.Here'syourreceipt.WordsandExpressionsapproximatea．近似的，大约的figuren．数字exchangev．交换、兑换、交易ForeignExchangeCertificate外币兑换券receiptn．收据luggagen．行李、包裹HotelEnglish100sentences-22005-1-2019:05:34Goodwishes(良好祝愿) 51、Haveagoodtime!祝你们玩得愉快!52、Haveaniceevening!祝你晚上愉快.53、HappyBirthday!生日快乐.54、MerryChristmas!圣诞快乐.55、Mayyousucceed祝你成功Rarting(分手再见)56、Good－byeandgoodluck.再见,祝你好运.57、Hopeyou'llhaveanicetrip.希望你旅途愉快.58、Wishyouapleasantjourney.祝你旅途愉快.59、Happylanding.祝你安全抵达.60、Bonvoyage.一帆风顺.61、Hopetoseeyouagain.希望再次见到你.62、Goodnight.晚安.63、SeeyouTomorrow.明天见.Self－Introduction(自我介绍)64、I'mhenry,I'mfromGoldenLakeHotel,I'mheretomeetyou.我叫享利,来自金湖酒店,我是来接您的.65、MynameisIrene,I'mthehousekeepingDepartmentwaiter.我的名字是艾琳,我是管家部服务员.66、I'mthereceptionisthere,welcometoourhotel.我是这儿的接待员,欢迎来到我们酒店.67、Reservations,MayIhelpyou?预订部,我能帮你吗?68、Roomservice,MayIcomein?送餐服务,我可以进来吗?69、ThisisHenryAdamsspeaking.我是享利.亚当斯.AffirmativeResponses(肯定回答)70、Surely.当然可以. 71、Certainly,sir(madam).当然可以,先生(小姐).72、Yes,sir,(madam).是的,先生(小姐).73、That'strue,sir(madam).是这样的,先生(小姐).74、Verywell.非常好.NegativeResponses(否定回答)75、No,sir(madam).不,先生(小姐).76、Idon'tthinkso.我不这样认为.77、Ofcoursenot.当然不.78、I'mafraidthat'snotagoodidea.恐怕,那个主意不好.UsefulQuestions常用问句79、Whatdoyouprefer,teaorcoffee?你喜欢什么?茶还是咖啡.80、Woulldyourpleasesignhere?请在这儿签名好吗?81、Atablefortwo?两人的一张台吗?82、Howlongdoyouplantostay?你计划住多久.83、Couldyoupleasespellyourname?请拼一下你的名字吗?84、Whatkindofroomwouldyoulike?你要哪类房间?85、MayIseeyourpassport?我可以看你的护照吗?86、MayIhaveyourtetephonenumber?我可以知道你的电话号码吗?87、What'sthetrouble,sir?你怎么啦?先生.88、ShallIcalladoctorforyou?我为你叫一个医生吗?89、Diryoueyoytheplay?你喜欢这个节目吗?90、Doyoulikethissong?你喜欢这首歌吗?UsefulExpressions惯用表达语91、Enjoyyoubreakfast,sir? 请享用你的早餐,先生.92、Hereisthemenu.给你菜谱.93、Theserviceguideisonthedesk.服务指南在桌面上.94、Theswimmcingpoolisoverthere.游泳池在那边.95、Goahead,please.请接着讲.96、Thelineisbusy.线路正忙.97、Youlookgrest.你看上去真棒.98、Pleaseconsultthesonglist.请翻阅点歌单.99、It'saverytouchingstory.这是一个非常感人的故事.100、Withoutmusic,theworldwouldbedull.如果没有音乐,这世界将会变得很沉闷.HotelEnglish100sentences-12005-1-2019:07:19Greetings(打招呼)1、Goodmorning,sir(madam)早上好,先生(小姐)2、Goodafternoon,ladiesandgentlemen下午好,女士们,先生们.3、Goodevening,missPrice晚上好,普莱丝小姐.4、Howareyoutoday,MrBrown?你今天好吗?布朗先生.5、I'mquitewell,thankyou.我很好,谢谢你.6、Hsgoodtoseeyouagain,sir(madam)再次见到你真高兴,先生(小姐)7、Nicetomeetyou,sir.见到你真高兴,先生.Tithes(称呼)8、Areyoumrs,Best?你是贝丝特夫人吗?9、YoumustbeprofessorFord.你一定是福特教授.10、MayIknowyourname,sir(madam)?我可以知道你的名字吗?先生(小姐). 11、Here'saletterforyou,Drwhite.怀特医生,这儿有你的一封信.12、you'rewantedonthephone,CaptainSmith.史密斯船长,有你的电话.13、Welcometoourhotel,missHenry.欢迎来到我们酒店,享利小姐.14、MayIbeofservicetoyou,mrBaker?我能为你服务吗?贝克先生?15、CanIhelpyou,MsBlake?我能帮你吗?布雷克小姐?16、Wouldyoutaketheseat,younglady?请坐,小姐,OfferingHelp主动提出帮助17、MayIhelpyou?18、CanIhelpyou?我能帮你吗?19、WhatcanIdoforyou?我能为你作什么?20、MayItakeyourbaforyou?我可以为你拿你的手提包吗？21、MayIhelpyouwithyoursuitcase?我能帮你拿你的箱子吗？22、Wouldyoulikemetocallataxiforyou?你需要我为你叫一辆出租车吗？23、Thankyouverymuch.非常感谢24、Thanksforthetrouble.麻烦你了25、It'svrykindofyou?你真是太好了26、No,thanks.不用了,谢谢！AnswerstoThanks对感谢语的应答27、You'rewelcome.欢迎你28、Notatall.不用谢29、That'sallright.没关系30、Don'tmentionit.别提了31、It'smyplcasurc.这是我的荣幸Expressingwelcome表示欢迎 32、Welcome,sir(madam).欢迎光临,先生（小姐）33、Welcometoourhotel,sir(madam).欢迎光临我们酒店,先生（小姐）34、Welcometoourwesternrestaurant.欢迎来我们西餐厅35、We'regladtohaveyouhere.我们很高兴你来到之儿36、I'malwaysatyourservice,sir(madam).随时为你效劳,先生(小姐).Apologies表示道歉37、I'msorry,sir(madam).对不起,先生(小姐).38、I'mverysorry.非常抱歉.39、I'msorrytotroubleyou.对不起打扰你了.40、I'msorrytohavetakensomuchofyourtime.对不起占用你太多时间了.41、I'msorrytohavekeptyouwaiting.对不起让你久等.42、Excusemeforinterrupeingyou.原谅我打挠你了.43、Ihopeyou'llforgiveme.我希望你能原谅我.AnswerstoApology(对道歉语的应答)44、Itdoesn'tmater.没关系.45、It'snothing.没什么.46、Nevermind.别放在心上.47、That'snothing.没什么.48、Don'tbotheraboutthat.别再想它.49、Don'tworryaboutit.别担心.50、Don'tapologize,Itwasmyfault.别道歉,这是我的错.Goodwishes(良好祝愿)Hotel词汇大全2005-1-2019:07:48 informationdesk问讯处receptionoffice接待室hotelregister旅客登记簿registrationform登记表newsstand售报处postalservice邮局服务处shop小卖部bar酒吧间lounge休息厅roofgarden屋顶花园billiard-room球房dining-room,dininghall餐厅men'sroom男盥洗室ladies'room女盥洗室cloak-room存衣处basement地下室cellar地窖broomcloset杂物室roomnumber房间号码roomkey房间钥匙suite一套房间singleroom单人房间doubleroom双人房间sitting-room,living-room起居室sofa,settee长沙发easychair安乐椅armchair扶手椅wickerchair藤椅foldingchair叠椅swivelchair转椅rockingchair摇椅stool凳子stool凳子bench条凳teatable茶几desk书桌bookcase书橱bookshelf书架wardrobe衣柜built-inwardrobe,closet壁橱chestofdrawers五斗橱screen屏风hatrack帽架rug小地毯 carpet大地毯singlebed单人床doublebed双人床twinbeds成对床mattress褥子quilt被blanket毯子sheet床单bedspread床罩cottonterryblanket毛巾被pillow枕头pillow枕头pillowcase枕套mat席cushion垫子bathroom浴室bathtub浴盆showerbath,shower淋浴coldandhotwatertaps冷热自来水龙头sprinkle-nozzle,(shower)nozzle喷头dressingtable梳妆台mirror镜子washbasin洗脸盆towel毛巾toilet,lavatory,washroom卫生间watercloset,W.C.厕所；抽水马桶toiletroll,toiletpaper卫生纸bathtowel浴巾bathrobe浴衣towelrail,towelrack毛巾架sponge海绵waste-paperbasket废纸篓thermometer温度计balcony阳台balcony阳台sashwindow上下开关窗shutters百叶窗transom,transomwindow气窗curtain窗帘lacecurtain挑花窗帘windowsill窗台air-conditioned有空调设备的radiator暖气片centralheating暖气 ashtray烟灰碟smokingset烟具electricfan电扇chandelier,pendantlamp吊灯fluorescentlamp日光灯desklamp台灯bedsidelamp床头灯floorlamp落地灯walllamp壁灯lampshade灯罩bulbholder灯头bulb灯泡screw-typebulb罗口灯泡bayonet-typebulb卡口灯泡frostedbulb磨砂灯泡opalbulb,opaquebulb乳白灯泡switch开关socket插座plug插头telephone电话electriciron电熨斗peg,hook衣钩clothes-hanger衣架door-mat门前的擦鞋棕垫manager经理attendant服务员deskclerk值班服务员waiter（餐厅）服务员waitress（餐厅）女服务员rent租金bill账单餐馆英语之寻问餐厅2005-1-2019:08:23到国外游玩，品尝当地美食是行程重头戏之一，然而，身为异乡人，自然无法知道每家餐厅口碑如何。此时，不妨向饭店中的服务人员询问，说出自己的喜好及需求，请对方做最佳建议。是否可介绍一家附近口碑不错的餐厅?Couldyourecommendanicerestaurantnearhere?我想去一家价位合理的餐厅。Iwantarestaurantwithreasonableprices.我想去一家不会吵杂的餐厅。I'dlikeaquietrestaurant.我想去一家气氛欢乐、活泼的餐厅。 I'dlikearestaurantwithcheerfulatmosphere.是否可建议这一类的餐厅?Couldyourecommendthatkindofrestaurant?此地餐厅多集中在那一区?Whereisthemainareaforrestaurants?这附近是否有中国餐厅?IsthereaChineserestaurantaroundhere?这附近是否有价位不贵的餐厅?Arethereanyinexpensiverestaurantsnearhere?你知道现在那里还有餐厅是营业的吗?Doyouknowofanyrestaurantsopennow?我想尝试一下当地食物。I'dliketohavesomelocalfood.最近的义大利餐厅在那里?WhereisthenearestItalianrestaurant?餐馆英语之餐厅预约2005-1-2019:12:43享受异国美食是出国旅游的乐趣之一，若已打听好何处有美味，不妨在出发前先打电话询问是否需订位，以免兴冲冲的出门，却碰上餐厅客满的情况。电话预约时，一定要详细告知餐厅预约时间、人数与名字，并且最好询问清楚是否需着正式服装，以免届时失礼。我需要预约位子吗?DoIneedareservation?我想要预约3个人的位子。I'dliketoreserveatableforthree.我们共有6个人。Weareagroupofsix.我们大约在8点到达。We'llcomearoundeighto'clock.我要如何才能到达餐厅?HowcanIgetthere?我想要预约今晚7点2个人的位子。I'dliketoreserveatablefortwoatseventonight.我很抱歉。今晚的客人相当多。I'msorry.Wehavesomanygueststhisevening.我们大概需要等多久?Howlongisthewait?9点应该没问题。Nineo'clockshouldbeO.K.今天的推荐餐是什么?Whatdoyouhavefortoday'sspecial?我们想要面对花园的位子。We'dlikeatablewithaviewofgarden.没问题。请给我你的名字。 It'sO.K.Yourname,please.我的名字是洁西卡?杨。MynameisJessicaYang.餐厅是否有任何服装上的规定?Doyouhaveadresscode?女士是否需着正式服装?Couldtheladieswearformaldresses?请不要穿牛仔裤。Nojeans,please.餐馆英语之餐厅点餐2005-1-2019:12:55到异国品尝美食可说是旅游的乐趣之一，然而，若是语言不通，大概就很难品尝餐厅最受好评的菜色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得地道又满足。请给我菜单。MayIhaveamenu,please?是否有中文菜单？DoyouhaveamenuinChinese?在用晚餐前想喝些什么吗？Wouldyoulikesomethingtodrinkbeforedinner?餐厅有些什么餐前酒？Whatkindofdrinksdoyouhaveforanaperitif?可否让我看看酒单？MayIseethewinelist?我可以点杯酒吗？MayIorderaglassofwine?餐厅有那几类酒？Whatkindofwinedoyouhave?我想点当地出产的酒。I'dliketohavesomelocalwine.我想要喝法国红酒。I'dliketohaveFrenchredwine.是否可建议一些不错的酒？Couldyourecommendsomegoodwine?我可以点餐了吗？MayIorder,please?餐厅最特别的菜式是什么？Whatisthespecialtyofthehouse?餐厅有今日特餐吗？Doyouhavetoday'sspecial?我可以点与那份相同的餐吗？CanIhavethesamedishasthat?我想要一份开胃菜与排餐(鱼餐)。 I'dlikeappetizersandmeat(fish)dish.我正在节食中。I'monadiet.我必须避免含油脂(盐份/糖份)的食物。Ihavetoavoidfoodcontainingfat(salt/sugar).餐厅是否有供应素食餐？Doyouhavevegetariandishes?你的牛排要如何烹调？Howdoyoulikeyoursteak?全熟(五分熟/全生)。Welldone(medium/rare),please.旅馆英语之预定篇2005-1-2019:13:10出外旅游时，旅馆便是我们的家，详细了解家中的每一项设备与使用方法，才能得到良好的住宿品质。此外，在确认房间之前，不妨尽量向旅馆提出个人合理的要求，毕竟，一趟旅游成功与否，住宿的舒适感可是占一席之地的。我会晚一点到达，请保留所预订的房间。I'llarrivelate,butpleasekeepmyreservation.我在台北已预订房间。ImadeareservationinTaipei.我的名字是王明明。MynameisWangMing-Ming.我想要一间安静一点的房间。I'dlikeaquietroom.我想要楼上的房间。I'dlikearoomontheupperlevel.我想要一间视野好(有阳台)的房间。I'dlikearoomwithaniceview(abalcony).随时都有热水供应吗?Ishotwateravailableanytime?我可以看一看房间吗?MayIseetheroom?是否还有更大的(更好的/更便宜的)房间?Doyouhaveanythingbigger(better/cheaper)?我要订这间房间。I'lltakethisroom.麻烦填写这张住宿登记表。Wouldyoufillinthisregistrationform?这里可使用信用卡(旅行支票)吗?Doyouacceptcreditcards(traveler'schecks)?是否可代为保管贵重物品?Couldyoukeepmyvaluables?餐厅在那儿? Whereisthediningroom?餐厅几点开始营业?Whattimedoesthediningroomopen?早餐几点开始供应?WhattimecanIhavebreakfast?旅馆内有美容院(理发院)吗?Isthereabeautysalon(barbershop)?是否可给我一张有旅馆地址的名片?CanIhaveacardwiththehotel'saddress?是否可在此购买观光巴士券?CanIgetaticketforthesight-seeingbushere?最近的地铁站在那里?Whereisthenearestsubwaystation?旅馆英语之入住篇2005-1-2019:13:49好不容易找到一家喜欢的旅馆，不妨好好利用旅馆内的服务。除了既有硬体设施外，也可视自己需要向旅馆提出合理要求，使自己有段舒适的住宿时光。何时需退房?Whenischeck-outtime?明早你是否能帮我将行李拿到大厅?Couldyoubringmybaggagedowntothelobbytomorrowmorning?当然。你何时离开?Sure.Whattimeareyouleaving?8点。At8o'clock.那么，我将在7点50分到你的房间。ThenI'llgotoyourroomat7:50.我总共有3件行李。Ihavethreepiecesofbaggage.明早，请将行李放在你的门口。Pleaseleavethemoutsideyourroomtomorrowmorning.这是316号房。我想要一件毛毯。Thisisroom316.I'dlikeablanket,please.请送给我一壶咖啡(热水)。Pleasebringmeapotofcoffee(boiledwater).请送给我一些冰块和水。Pleasebringmesomeicecubesandwater.我想设定早晨的呼叫铃。I'dlikeawake-upcall,please.几点?Whattime?明早7点。7o'clocktomorrowmorning. 冷气(电视、灯)无法开启。Theair-conditioner(TVset,light)doesn'twork.房间内没有热水。Thereisnohotwater.热水不够热。Thehotwaterisnothotenough.我要退房。请给我账单。I'dliketocheckout.Mybill,please.我拿了一瓶小吧台中的可乐。Ihadacokeinthemini-bar.是否能以信用卡付账?CanIpaybycreditcard?我住的很愉快。Ienjoymystay.旅馆英语之生活篇2005-1-2019:15:32虽然是出外旅行，从衣物清洗到头发整理，日常生活的清洁一样也不会少。若想要好好享受度假时光，不再理会这些琐事，不妨善加利用旅馆的美容与洗衣服务，轻轻松松做个光鲜游客。我有些衣服需要送洗。Ihavesomelaundry.这些衣服需要洗涤(熨平)。I'dliketheseclothescleaned(pressed).请将你需要洗的衣服放在纸袋中，并将衣物内容写下来。Pleaseputyourlaundryinthepaperbagandwritedownthecontentsofthelaundryonit.明天(后天)是否可洗好?Willitbereadybytomorrow(thedayaftertomorrow)?我今晚(明天)就要。Ineedthemtonight(tomorrow).我明早9点以前需要这些清洗的衣物。I'dliketohavemylaundryby9o'clocktomorrowmorning.这件不是我的。Thisisnotmine.有一件遗失了。There'sonepiecemissing.明早几时开始可以送洗衣物?Fromwhattimedoyouacceptlaundrytomorrowmorning?从早上9点开始到下午4点为止。From9a.m.to4p.m.旅馆中有美容院(理发厅)吗?Isthereabeautysalon(barbershop)inthishotel?我想要预约今天下午5点。 I'dliketomakeanappointmentfor5p.m.today.你想要如何整理你的头发?Howwouldyoulikeyourhair?请帮我剪头发和洗发(修胡须)。Haircutandshampoo(shave),please.请帮我洗头和整理头发。Shampooandset,please.请不要剪太短。Pleasedon'tcutittooshort.后面(两边、头顶)请再剪一些。Alittlemoreofftheback(sides/top).我不需要抹发油。Idon'tneedhairoil.餐馆英语2005-1-2019:19:061.寻问餐厅到国外游玩，品尝当地美食是行程重头戏之一，然而，身为异乡人，自然无法知道每家餐厅口碑如何。此时，不妨向饭店中的服务人员询问，说出自己的喜好及需求，请对方做最佳建议。是否可介绍一家附近口碑不错的餐厅?Couldyourecommendanicerestaurantnearhere?我想去一家价位合理的餐厅。Iwantarestaurantwithreasonableprices.我想去一家不会吵杂的餐厅。I'dlikeaquietrestaurant.我想去一家气氛欢乐、活泼的餐厅。I'dlikearestaurantwithcheerfulatmosphere.是否可建议这一类的餐厅?Couldyourecommendthatkindofrestaurant?此地餐厅多集中在那一区?Whereisthemainareaforrestaurants?这附近是否有中国餐厅?IsthereaChineserestaurantaroundhere?这附近是否有价位不贵的餐厅?Arethereanyinexpensiverestaurantsnearhere?你知道现在那里还有餐厅是营业的吗?Doyouknowofanyrestaurantsopennow?我想尝试一下当地食物。I'dliketohavesomelocalfood.最近的义大利餐厅在那里?WhereisthenearestItalianrestaurant?2.餐厅预约 享受异国美食是出国旅游的乐趣之一，若已打听好何处有美味，不妨在出发前先打电话询问是否需订位，以免兴冲冲的出门，却碰上餐厅客满的情况。电话预约时，一定要详细告知餐厅预约时间、人数与名字，并且最好询问清楚是否需着正式服装，以免届时失礼。我需要预约位子吗?DoIneedareservation?我想要预约3个人的位子。I'dliketoreserveatableforthree.我们共有6个人。Weareagroupofsix.我们大约在8点到达。We'llcomearoundeighto'clock.我要如何才能到达餐厅?HowcanIgetthere?我想要预约今晚7点2个人的位子。I'dliketoreserveatablefortwoatseventonight.我很抱歉。今晚的客人相当多。I'msorry.Wehavesomanygueststhisevening.我们大概需要等多久?Howlongisthewait?9点应该没问题。Nineo'clockshouldbeO.K.今天的推荐餐是什么?Whatdoyouhavefortoday'sspecial?我们想要面对花园的位子。We'dlikeatablewithaviewofgarden.没问题。请给我你的名字。It'sO.K.Yourname,please.我的名字是洁西卡?杨。MynameisJessicaYang.餐厅是否有任何服装上的规定?Doyouhaveadresscode?女士是否需着正式服装?Couldtheladieswearformaldresses?请不要穿牛仔裤。Nojeans,please.3.餐厅点餐篇到异国品尝美食可说是旅游的乐趣之一，然而，若是语言不通，大概就很难品尝餐厅最受好评的菜色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得地道又满足。请给我菜单。MayIhaveamenu,please?是否有中文菜单？DoyouhaveamenuinChinese?在用晚餐前想喝些什么吗？Wouldyoulikesomethingtodrinkbeforedinner? 餐厅有些什么餐前酒？Whatkindofdrinksdoyouhaveforanaperitif?可否让我看看酒单？MayIseethewinelist?我可以点杯酒吗？MayIorderaglassofwine?餐厅有那几类酒？Whatkindofwinedoyouhave?我想点当地出产的酒。I'dliketohavesomelocalwine.我想要喝法国红酒。I'dliketohaveFrenchredwine.是否可建议一些不错的酒？Couldyourecommendsomegoodwine?我可以点餐了吗？MayIorder,please?餐厅最特别的菜式是什么？Whatisthespecialtyofthehouse?餐厅有今日特餐吗？Doyouhavetoday'sspecial?我可以点与那份相同的餐吗？CanIhavethesamedishasthat?我想要一份开胃菜与排餐(鱼餐)。I'dlikeappetizersandmeat(fish)dish.我正在节食中。I'monadiet.我必须避免含油脂(盐份/糖份)的食物。Ihavetoavoidfoodcontainingfat(salt/sugar).餐厅是否有供应素食餐？Doyouhavevegetariandishes?你的牛排要如何烹调？Howdoyoulikeyoursteak?全熟(五分熟/全生)。Welldone(medium/rare),please.预订酒店英语2005-1-2019:19:47(开房必备)DialogueAa:Goodmorning.HiltonHotel.MayIhelpyou?b:Goodmorning.Haveyougotanyvacanciesforthenightsof12thand13th.I'dliketomakeareservationforthetwonightsa:Allright.Singleordouble-room?b:Double-roomplease. a:Yes.wehaveadouble-roomavailable.b:Isthatwithorwithoutbath?a:It'saroomwithshowerandtoilet,sir.b:Thatsoundsfine.Isthereanairconditioner?a:Yes,butofcourse.b:Howmuchwillitbeforonenight?a:Letmesee.Adouble-room$800pernight.b:Doesthatincludebreakfast?a:Yes.thatincludesacontinentalbreakfastandamorningnewspaper.b:DoyouacceptVISA?a:Yes,wedo,whattimewillyobearriving?b:Ishouldbetherearoud5:30p.monthe12th.a:Ok,sir,CouldItakeyournameandcontactnumber,please?b:Yes,It'sJohnSmith.It'sNewYork456-122a:Couldyouspellthat,please?b:J-o-h-s-m-i-t-h.a:JohnSmith.double-roomwithbathandairconditionerforthenightsof12thand13th.b:That'sright.Thankyou.a:Thankyousir.Good-bye.饭店交流用语2005-1-2019:21:30欢迎和问候语：1、Goodmorning(afternoon,evening),sir(madam)早上（下午、晚上）好，先生（夫人）。2、Howdoyoudo?您好！（初次见面）Gladtomeetyou.很高兴见到您。3、Howareyou?您好吗？Fine,Thanks.Andyou?很好，谢谢。您好吗？4、Welcometoourhotel(restaurant,shop).欢迎到我们宾馆（餐厅、商店）来。5、Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。6、Ihopeyouwillenjoyyourstaywithus.希望您在我们宾馆过得愉快。（客人刚入店时）Ihopeyouareenjoyingyourstaywithus.希望您在我们宾馆过得愉快。（客人在饭店逗留期间）Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆过得愉快。（客人离店时） 7、Haveagoodtime!祝您过得愉快！电话用语：8、**hotel,frontdesk.CanIhelpyou?**饭店，前厅。您找谁？9、Sorry,I’vedialedthewrongnumber.对不起，我拨错号了。10、MayIspeaktoyourgeneralmanager?能和你们总经理说话吗？Speaking.我就是。11、Sorry,heisnotinatthemoment.对不起，他现在不在。Wouldyouliketoleaveamessage?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？Ibegyourpardon.对不起，请再说一遍，好吗？祝贺语：13、Congratulations!祝贺您！14、Happybirthday!生日快乐！15、Happynewyear!新年快乐！16、MerryChristmas!圣诞快乐！17、Haveaniceholiday!假日快乐！18、Wishyoueverysuccess!祝您成功！答谢和答应语:19、Thankyou(verymuch).谢谢您（非常感谢）。20、Thankyouforyouradvice(information,help)感谢您的忠告（信息、帮助）。21、It’sverykindofyou.谢谢，您真客气。22、Youarewelcome.不用谢。23、Notatall.不用谢。Don’tmentionit. 不用谢。24、It’smypleasure.非常高兴为您服务。(Withpleasure.)(Mypleasure.)25、Iamatyourservice.乐意为您效劳。26、Thankyouforstayinginourhotel.感谢您在我们酒店下榻。27、I’msorry.很抱歉。28、Excuseme.对不起。29、I’msorry,It’smyfault.很抱歉。那是我的过错。30、Sorrytohavekeptyouwaiting.对不起，让您久等了。31、Sorrytointerruptyou.对不起，打扰您了。32、I’msorryaboutthis.对此表示抱歉。33、Iapologizeforthis.我为此道歉。34、That’sallright.没关系。35、Let’sforgetit.算了吧。征询语：36、Can(May)Ihelpyou?我能帮您什么吗？Yes,please.好的。37、WhatcanIdoforyou.我能为您干点什么？38、IsthereanythingIcandoforyou?有什么能为您效劳的吗？39、Justamoment,please.请稍等一下。40、MayIuseyourphone?我能借用您的电话吗？Certainly.当然可以。Yes,ofcourse.当然可以。 指路用语:41、Goupstairs/downstairs.上楼/下楼。42、It’sonthesecond(third)floor.在二（三）楼。43、Excuseme.对不起。Whereisthewashroom(restroom,elevator)?请问盥洗室（休息室、电梯）在哪儿？Thisway,please.请这边走Turnleft/right.往左转/右转。45、It’sinthelobbynearthemainentrance.在大厅靠近大门。46、It’sinthebasementattheendofthecorridor.在地下室走廊尽头。提醒用语：47、Mind/(Watch)yourstep.请走好。48、Pleasebecareful.请当心。49、Pleasedon’tleaveanythingbehind.请别遗忘您的东西。50、Don’tworry.别担心。51、Takeiteasy.放心好了。52、Pleasedon’tsmokehere.请不要在这边抽烟。告别语：53、Goodbye.再见。54、Seeyoulate.再见。55、Goodnight.晚安。56、Seeyoutomorrow.明天见。57、Goodbyeandthankyouforcoming.再见，谢谢您的光临。58、Goodbyeandhopetoseeyouagain.再见，希望再见到您。59、Haveanicetrip! 一路平安！60、Wishyouapleasantjourney!Goodluck!祝您旅途愉快！祝您好运！前厅：1、Haveyouareservation?您预定过了吗？2、MayIknowyournameandroomnumber?您能告诉我您的名字与房间号吗？3、Hereisyourroomkey.给您房间钥匙。4、Pleasepayatthecashier’sdeskoverthere.请去那边帐台付款。5、Aretheseyourbaggage?这些是您的行李吗？MayItakethemforyou?我来帮您拿好吗？客房部6、Housekeeping.MayIcomein?客房服务员，我可以进来吗？7、Leaveyourlaundryinthelaundryinthelaundrybagbehindthebathroomdoor.请把要洗的东西放在浴室门后的洗衣袋中。8、IhopeI’mnotdisturbingyou.我希望没有打扰您。9、Onemoment,madam.I’llbringthemtoyourightaway.等一会儿，夫人。我马上送来。10、I’llsendforanelectrician(doctor,……)我给您请电工（大夫……）。餐饮部：11、Sitdown,please.Hereisthemenu.请坐，给您菜单，先生。MayItakeyourorder,sir?您要点菜吗？12、Whatwouldyouliketohave,coffeeortea?您要喝咖啡还是茶？13、Wouldyouliketohaveanywinewithyoudinner?您用餐时要喝点酒吗？14、Servicehoursare:（餐厅）供应时间是：7:00a.m.to9:00a.m.forbreakfast.早餐7点到9点。11:30a.m.to1:30p.m.forlunch.午餐11点半到1点半。6:30p.m.to8:30p.m.fordinner.晚餐6点半到8点半。 15、Hereisthebill.Pleasesignit.这是您的帐单，请签字。服务台常用词汇2005-1-2019:21:49management经营、管理marketprice市价cashier'sdesk兑换处coin硬币accountingdesk帐务处check-outtime退房时间voucher证件pricelist价目表check,cheque支票sign(动)签字interest利息form表格reservation预订receptiondesk接待处tip小费reservationdesk预订处luggageoffice行李房…perthousand千分之…spare(形)多余的postpone(动)延期cancel(动)取消traveler’scheque旅行支票pay(动)付款fill(动)填写administration管理、经营note纸币registrationdesk入宿登记处lobby前厅luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge(动)收费bill帐单changemoney换钱procedure手续、程序informationdesk问询处luggagelabel行李标签 overbooking超额订房…percent百分之…reasonable(形)合理的cash(动)兑换keep(动)保留、保存bankdraft汇票accept(动)接受procedurefee手续费fillintheform填表■电讯服务operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话can'tputsomebodythrough接不通ordinarytelegram普通电话receiver听筒cityphone城市电话telephonenumber电话号码replacethephone挂上电话Line,please.请接外线。Thelineisbusy(engaged)占线。sendatelegram(cable)发电报longdistance长途电话telephonedirectory电话簿callsomebodyup打电话给某人can'thearsomebody听不见can'tgetthrough打不通inlandtelegram国内电报ordinarymail平信switchboard交换台centralexchange电话总局Theconnectionisbad.听不清。expresstelegram加快电报specialdispatch专电registeredfee挂号邮资postcard明信片■客房设备、用品escalator自动楼梯bookshelf书架groundfloor(英)底，层，一楼 cabinet橱柜switch开关Venetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor(英)二楼，(美)一楼foldingscreen屏风hanger挂钩plug插头wallplate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor(英)三楼，(美)二楼spring弹簧cushion靠垫，垫子socket插座，插口sittingroom起居室voltage电压floor楼层，地板carpentry(总称)木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器中国小吃英文表达2005-1-2019:22:12中式早點烧饼Clayovenrolls油条Friedbreadstick韭菜盒Friedleekdumplings水饺Boileddumplings蒸饺Steameddumplings馒头 Steamedbuns割包 Steamedsandwich饭团 Riceandvegetableroll蛋饼 Eggcakes皮蛋 100-yearegg 咸鸭蛋 Saltedduckegg豆浆 Soybeanmilk饭类稀饭 Riceporridge白饭 Plainwhiterice油饭 Glutinousoilrice糯米饭 Glutinousrice卤肉饭 Braisedporkrice蛋炒饭 Friedricewithegg地瓜粥 Sweetpotatocongee面类馄饨面 Wonton&noodles刀削面 Slicednoodles麻辣面 Spicyhotnoodles麻酱面 Sesamepastenoodles鴨肉面 Duckwithnoodles鱔魚面 Eelnoodles乌龙面 Seafoodnoodles榨菜肉丝面 Pork,pickledmustardgreennoodles牡蛎细面 Oysterthinnoodles板条 Flatnoodles米粉 Ricenoodles炒米粉 Friedricenoodles冬粉 Greenbeannoodle汤类鱼丸汤 Fishballsoup貢丸汤 Meatballsoup蛋花汤 Egg&vegetablesoup蛤蜊汤 Clamssoup牡蛎汤 Oystersoup紫菜汤 Seaweedsoup酸辣汤 Sweet&soursoup馄饨汤 Wontonsoup猪肠汤 Porkintestinesoup肉羹汤 Porkthicksoup鱿鱼汤 Squidsoup花枝羹 Squidthicksoup甜 点爱玉 Vegetariangelatin糖葫芦 Tomatoesonsticks长寿桃 LongevityPeaches芝麻球 Glutinousricesesameballs麻花 Hempflowers 双胞胎 Horsehooves冰 类绵绵冰 Meinmeinice麦角冰 Oatmealice地瓜冰 Sweetpotatoice紅豆牛奶冰 Redbeanwithmilkice八宝冰 Eighttreasuresice豆花 Tofupudding果 汁甘蔗汁 Sugarcanejuice酸梅汁 Plumjuice杨桃汁 Starfruitjuice青草茶 Herbjuice点心牡蛎煎 Oysteromelet臭豆腐 Stinkytofu(Smellytofu)油豆腐 Oilybeancurd麻辣豆腐 Spicyhotbeancurd虾片 Prawncracker虾球 Shrimpballs春卷 Springrolls蛋卷 Chickenrolls碗糕 Saltyricepudding筒仔米糕 Ricetubepudding红豆糕 Redbeancake绿豆糕 Beanpastecake糯米糕 Glutinousricecakes萝卜糕 Friedwhiteradishpatty芋头糕 Tarocake肉圆 TaiwaneseMeatballs水晶饺 Pyramiddumplings肉丸 Rice-meatdumplings豆干 Driedtofu其他当归鸭 Angelicaduck槟榔 Betelnut火锅 Hotpot餐厅点餐用语2005-1-2019:22:53点菜就餐的次序：找桌子看菜单点菜付钱离开Haveyougotatablefortwo,please﹖请问您有两个人的桌子吗？ Haveyoubookedatable﹖您预定餐桌了吗？Haveyoumadeareservation﹖您预定了吗？smokingornon-smoking﹖吸烟区还是非吸烟区？Wouldyoulikesomethingtodrink﹖您想喝什么？Wouldyouliketoseethemenu﹖您需要看菜单吗？LanguageNotes三言两语点菜就餐的典型次序是：找一张桌子坐下－看菜单－点菜－付钱－离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即tobookatable和makeareservation．在英国以及在其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。打搅一下，我能看看菜单吗？expression表达Excuseme,couldIseethemenu,please？打搅一下，我能看看菜单吗？Areyoureadytoorder？您现在可以点餐吗？firstcourse／stasrters第一道菜／开胃菜maincourse主菜dessert甜食CouldIhavethebill,please？请拿账单来，好吗？Howwouldyouliketopay？请问您怎样付款？LanguageNotes三言两语在西餐厅就餐，菜单一般由三类不同的菜别组成。thefirstcourse或者starters是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fishandchips是鱼和炸土豆条，它同“roastbeefandyorkshirpudding——牛肉布丁”、“shepherdspie——牧羊人的馅饼”一样，都是典型的英国传统菜肴。最后一道是甜食——或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。餐厅里的对话ConversationInARestaurantHughisorderingamealinarestaurantafewmomentslater Emma:onesparklingwaterHugh:ThanksverymuchEmma:Areyoureadytoorder?Hugh:YeahIthinkIamactually.CouldIjusthavethesouptostartpleaseEmma:That’sminestrone,isthatallrightsir?Hugh:Yeah,that’sfine,andforthemaincoursecouldIhavethechickenplease?Emma:ChickenHugh:andjustsomevegetablesandsomeboiledpotatoespleaseEmma:Boiledpotatoes,OKHugh:ThanksverymuchEmma:OK餐厅里的对话休正在餐厅点餐（过了一会儿）埃玛：一份带汽的矿泉水。休：谢谢！埃玛：您现在可以点菜吗？休：是的，可以。请先给我来一份例汤，好吗——今日的例汤是什么？埃玛：是意大利蔬菜汤，可以吗？休：可以。好的……至于主菜，请给我一份鸡肉，好吗？埃玛：……鸡肉……休：再来一点蔬菜和煮土豆。埃玛：……煮土豆。好的。休：谢谢！埃玛：好的。国外生活必备英文词汇全搜索—饮食篇３2005-1-2019:50:20餐具：coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾tablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙knife餐刀 cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签中餐：bear'spaw熊掌breastofdeer鹿脯beche-de-mer;seacucumber海参seasturgeon海鳝saltedjellyfish海蜇皮kelp,seaweed海带abalone鲍鱼sharkfin鱼翅scallops干贝lobster龙虾bird'snest燕窝roastsucklingpig考乳猪pig'sknuckle猪脚boiledsaltedduck盐水鸭preservedmeat腊肉barbecuedpork叉烧sausage香肠friedporkflakes肉松BAR-B-Q烤肉meatdiet荤菜vegetables素菜meatbroth肉羹localdish地方菜Cantonesecuisine广东菜setmeal客饭curryrice咖喱饭friedrice炒饭plainrice白饭crispyrice锅巴gruel,softrice,porridge粥—noodleswithgravy打卤面plainnoodle阳春面casserole砂锅chafingdish,firepot火锅meatbun肉包子shao-mai烧麦preservedbeancurd腐乳 beancurd豆腐fermentedblankbean豆豉pickledcucumbers酱瓜preservedegg皮蛋saltedduckegg咸鸭蛋driedturnip萝卜干西餐与日本料理:menu菜单Frenchcuisine法国菜today'sspecial今日特餐chef'sspecial主厨特餐buffet自助餐fastfood快餐specialty招牌菜continentalcuisine欧式西餐aperitif饭前酒dimsum点心Frenchfires炸薯条bakedpotato烘马铃薯mashedpotatoes马铃薯泥omelette简蛋卷pudding布丁pastries甜点pickledvegetables泡菜kimchi韩国泡菜crabmeat蟹肉prawn明虾conch海螺escargots田螺braisedbeef炖牛肉bacon熏肉poachedegg荷包蛋sunnysideup煎一面荷包蛋over煎两面荷包蛋friedegg煎蛋overeasy煎半熟蛋overhard煎全熟蛋scrambleeggs炒蛋boiledegg煮蛋stonefirepot石头火锅sashi日本竹筷sake日本米酒misoshiru味噌汤roastmeat铁板烤肉sashimi生鱼片 butter奶油冷饮:beverages饮料soya-beanmilk豆浆syrupofplum酸梅汤tomatojuice番茄汁orangejuice橘子汁coconutmilk椰子汁asparagusjuice芦荟汁grapefruitjuice葡萄柚汁vegetablejuice蔬菜汁gingerale姜汁sarsaparilla沙士softdrink汽水coco-cola(coke)可口可乐tealeaves茶叶blacktea红茶jasminetea茉莉(香片)teabag茶包lemontea柠檬茶whitegouptea冬瓜茶honey蜂蜜chlorella绿藻sodawater苏打水artificialcolor人工色素icewater冰水mineralwater矿泉水distilledwater蒸馏水long-lifemilk保久奶condensedmilk炼乳;炼奶cocoa可可coffeemate奶精coffee咖啡icedcoffee冰咖啡whitecoffee牛奶咖啡blackcoffee纯咖啡ovaltine阿华田chlorellayakult养乐多essenceofchicken鸡精ice-creamcone甜筒sundae圣代;新地ice-cream雪糕softice-cream窗淇淋vanillaice-cream香草冰淇淋 icecandy冰棒milk-shake奶昔straw吸管国外生活必备英文词汇全搜索-住宿篇2004-12-1822:27:59前台company陪伴，同伴singleroom单人房doubleroom双人房intend想要，打算party（参加共同活动的）一批，一组，一组人date日期，日子kind种，类bath浴室shower淋浴suite（一套）房间deluxe豪华的presidential总统的，总统职务的available可用的，合用的，可得到的，可到达的fully完全地，彻底地name名字，姓，姓名，名称address地址thephonenumber电话号码beableto能，会guarantee保证，担保，包，管occupancy占有，占用peak最高的，高峰的arrival到来，到达departure启程，离开，出发book预定，定hotel旅馆offer提出，提供discount折扣vacancy空，空房间solid全部地befullup全满include包括，包含major较大范围的，主要的international国际的，世界的providewith提供mini-bar小冰柜sort种类，类别price价格，价钱 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reservationdesk预定处roomchargesheet房价表roomwithbath带有浴室的客房roomwithgoodventilation通风良好的客房singleroom单人间suite套间telephoneoperator总机接线员intouchwith联系，接触assoonas一...就...tryone'sbest努力，尽力possible可能的regulation规则，规章，法规noise噪音，嘈杂声several几个，数个misunderstand误会，误解explain解释，说明relax放松calm使平静，使镇定incharge主管housemaid客房服务员release再出租measure措施，方法understaffed人员太少的，人员不足的accommodationcost宿费cashier出纳checkin入住登记checkout办理退房手续deluxesuite豪华套间dininghall餐厅doubleroom双人间foreignexchangecounter外币兑换处hoteldirectory旅馆指南hotellobby饭店大堂hotelrates房价informationdesk总台porter行李员reservationdesk预定处roomchargesheet房价表roomwithbath带有浴室的客房roomwithgoodventilation通风良好的客房singleroom单人间suite套间telephoneoperator总机接线员
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