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1、销售如何获取客户的信任（Howtogaintrustfromcustomers）Dearpreciousfriends:HelloIamyourgoodfriendhaitian,Firstofall,Iwishyouandyourfamilygoodluckagainandagain!Sogladtohavetimetosharewithyoutoday.Today'sthemeishowtowinthetrustofthecustomersinthesalesprocess.Infact,asfarasgoodsalesmenareconcerned,theyaren
2、otsmart,butusetherightmethod.Thesemethodsaresummedupinactualcombatexperience.MaybeyoucanchangetheconfusedyouInfact,it'softenalongtimeforcustomerstodecidetobuyyourstuff;it'sonly30secondstodecidenottobuyyourstuff.Theclientisnotafraidofyourowninterests,butheisafraidyouwillnotconsiderhisinter
3、ests.Customerdistrust=losslistThemostcommonthinginsalesislosingbills,andalmostalloftheoldsaleshavebeenlost.Ifsomeonetellsyouthatheneverlosesthelist,itonlymeansthathegivesuptoomuchofthelist,andonlydoestheprojectsthatareverysure.Forthiskindofsale,thebosscouldsendhimhomedirectlybecausehewast
4、edalotofcustomerresources.Summingupthereasonsforthelossofthelist(includingtheliststagnant),inadditiontofiercecompetitors,nothingmorethanthefollowing:1.customersfeelthatbuyingthesethingsisuseless:theclientbelievesthatthereisnoobviousfitbetweenhispotentialneedsandyourproductorservice.Notapp
5、ropriate,ofcoursenot.2.,nomoneytobuy:notreallynomoney,butnotenoughbudget,orcannotapplyforthesebudgets,orthereismoreimportantplacetospendmoney,youhavetorelyonthebackofthestation.3.,donotknowwhattobuy:customerscannotchangetheexchangebroughtaboutbydesire,notbuy,youcan,whydoyouwanttopaymoneyf
6、romyourpocket?4.nowdonotwanttobuy:inthisparticulartimenow,thereisnosuchurgency,andthentalkabout.5.thereisnosenseoftrust:theydon'tbelievethatsalespeoplewillcareabouttheirinterests.Statisticsshowthatthelossoforderscausedbycustomers'lackoftrustismorethanthesumofsalesfailurescausedbythefirst4
7、factors.Whydon'tcustomerstrustyou?1.aggressivenessistoostrongThereisasalescallChinesesectinthesuccess,sales:everydaytoencouragesalestoraiseahueandcryaspirit,sparenoefforttotorturecustomers,regardlessofthecustomertohappy,havetosellyourselftosomethingafirmandindomitab
