change mannagement best practices guide

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1、.........ChangeManagementBestPracticesGuideFive(5)keyfactorscommontosuccessinmanagingorganisationalchange..........TableofContents1.ScopeandPurpose12.ChangeManagement12.1Overview12.2WhyisManagingChangeImportant?23.FactorsCommontoSuccessfulChangeManagement24.Planning34.1Planning

2、Context34.2ClearVision44.3DocumenttheCaseforChangeandtheVision54.4DevelopChangePlanandMeasures55.DefinedGovernance65.1ChangeGovernance65.2SteeringCommittee75.3ChangeSponsor85.4ChangeAgent85.5WorkStreamOwners96.CommittedLeadership96.1Role96.2VisibleSupport-SettingtheExample106.3

3、ContinuousEngagement107.InformedStakeholders117.1CommunicationContext117.2ThePurposeofChangeCommunication117.3UnderstandingtheAudience-StakeholderAnalysis127.4ChangeCommunicationFundamentals138.AlignedWorkforce158.1PeopleImpacts158.2OrganisationalNeedsAssessment158.3WorkforceDe

4、velopment16AppendixOne17References181.ScopeandPurposeThisChangeManagementBestPracticesGuideisdesignedtogivegeneralguidancetopublicsectorbodiesundertakingchange.Itisnotintendedtobeprescriptivenorexhaustive.A'one-size-fits-all'approachtomanagingchangeisineffective,aseachpublicsec

5、tororganisationisdifferent,withitsownstructure,history,cultureandneeds,andeachchangeeventisdifferent.Thecharacteristicsofeachchange(type,breadth,size,originetc.)alsoinfluencethewaychangeisplannedandeffectivelymanaged.Despitetherangeofapproachestochangemanagement,somecommonfacto

6、rsfordeliveringsuccessfulchangeexist.Thesefactorsapplyacrossalllargeandcomplexorganisations,whetherpublicorprivate.ThisGuideisintendedasatooltodisseminateideasandbestpracticeguidanceonthesecommonchangesuccessfactorsandthesortsofactionsthatpublicsectororganisationscanundertaketo

7、addressthem.IthasbeencompiledbasedonresearchofchangemanagementliteratureandlessonslearntfromchangemanagementprojectsbothinAustraliaandoverseas.2.ChangeManagement2.1OverviewChangecanbeatimeofexcitingopportunityforsomeandatimeofloss,disruptionorthreatforothers.Howsuchresponsestoc

8、hangearemanagedcanbethedifferencebetweensurvivingandth