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1、江苏省高三英语阅读理解专练（1）AAlotofmanagementtrainingeachyearforCircleKCorporation,anationalchainofconveniencestores.Amongthetopicsweaddressinourcourseistheretention（保护力）ofqualityemployees-arealchallengetomanagerswhenyouconsiderthepayscale（标准）intheserviceindustry.Duringthesediscussions,Iasktheparticipants（参加者）,
2、“Whathascausedyoutostaylongenoughtobecomeamanager?”Sometimebackanewmanagertookthequestionandslowly,withhervoicealmostbreaking,said,“Itwasa＄19baseballglove.”CynthiatoldthegroupthatsheoriginallytookaCircleKclerkjobasaninterim（临时的）positionwhileshelookedforsomethingbetter.Onhersecondorthirddaybehindthec
3、ounter,shereceivedaphonecallfromhernine-year-oldson,Jessie.HeneededabaseballgloveforLittleLeague.Sheexplainedthatasasinglemother,moneywasverytight,andherfirstcheckwouldhavetogoforpayingbills.Perhapsshecouldbuyhisbaseballglovewithhersecondorthirdcheck.WhenCynthiaarrivedforworkthenextmorning,Patricia,
4、thestoremanager,askedhertocometothesmallroominthebackofthestorethatservedasanoffice.Cynthiawonderedifshehaddonesomethingwrongorleftsomepartofherjobincompletefromthedaybefore.Shewasconcernedandconfused.Patriciahandedherabox.“Ioverheardyoutalkingtoyoursonyesterday,”shesaid,“andIknowthatitishardtoexpla
5、inthingstokids.ThisisabaseballgloveforJessiebecausehemaynotunderstandhowimportantheis,eventhoughyouhavetopaybillsbeforeyoucanbuygloves.Youknowwecan’tpaygoodpeoplelikeyouasmuchaswewouldliketo;butwedocare,andIwantyoutoknowyouareimportanttous.”Thethoughtfulness,empathyandloveofthisconveniencestoremanag
6、erdemonstratesvividlythatpeopleremembermorehowmuchanemployercaresthanhowmuchtheemployerpays.AnimportantlessonforthepriceofaLittleLeaguebaseballglove.1．Amongmanyoftheproblemsintheserviceindustry,talkedaboutinthispassage,is.A．howtoensurehisemployees’highpayB．howtoattractmorecustomersC．howtolookcareful
7、lyaftertheemployeesD．howtokeepthegoodemployeesfromleaving2．Althoughanewmanager,Cynthiawoulddoherjobwellinkeepingqualityemployeesbecauseshe.A．hadmasteredallthecoursesforthemanagerB．hadalreadyformedgood
