职业经理人必须掌握的词汇

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1、职业经理人必须掌握的词汇目标mission/objective集体目标groupobjective内部环境internalenvironment外部环境externalenvironment计划planning组织organizing人事staffing领导leading控制controlling步骤process原理principle方法technique经理manager总经理generalmanager行政人员administrator主管人员supervisor企业enterprise商业business产业industry公司co

2、mpany效果effectiveness效率efficiency企业家entrepreneur权利power职权authority职责responsibility科学管理scientificmanagement现代经营管理modernoperationalmanagement行为科学behaviorscience生产率productivity激励motivate动机motive法律law法规regulation经济体系economicsystem管理职能managerialfunction产品product服务service利润profit

3、满意satisfaction归属affiliation尊敬esteem自我实现self-actualization人力投入humaninput盈余surplus收入income成本cost资本货物capitalgoods机器machinery设备equipment建筑building存货inventory（2）经验法theempiricalapproach人际行为法theinterpersonalbehaviorapproach集体行为法thegroupbehaviorapproach协作社会系统法thecooperativesocials

4、ystemsapproach社会技术系统法thesocial-technicalsystemsapproach决策理论法thedecisiontheoryapproach数学法themathematicalapproach系统法thesystemsapproach随机制宜法thecontingencyapproach管理任务法themanagerialrolesapproach经营法theoperationalapproach人际关系humanrelation心理学psychology态度attitude压力pressure冲突confli

5、ct招聘recruit鉴定appraisal选拔select培训train报酬compensation授权delegationofauthority协调coordinate业绩performance考绩制度meritsystem表现behavior下级subordinate偏差deviation检验记录inspectionrecord误工记录recordoflabor-hourslost销售量salesvolume产品质量qualityofproducts先进技术advancedtechnology顾客服务customerservice策略

6、strategy结构structure(3)领先性primacy普遍性pervasiveness忧虑fear忿恨resentment士气morale解雇layoff批发wholesale零售retail程序procedure规则rule规划program预算budget共同作用synergy大型联合企业conglomerate资源resource购买acquisition增长目标growthgoal专利产品proprietaryproduct竞争对手rival晋升promotion管理决策managerialdecision商业道德busi

7、nessethics有竞争力的价格competitiveprice供货商supplier小贩vendor利益冲突conflictofinterests派生政策derivativepolicy开支帐户expenseaccount批准程序approvalprocedure病假sickleave休假vacation工时labor-hour机时machine-hour资本支出capitaloutlay现金流量cashflow工资率wagerate税收率taxrate股息dividend现金状况cashposition资金短缺capitalshort

8、age总预算overallbudget资产负债表balancesheet可行性feasibility投入原则thecommitmentprinciple投资回报returnoni