oracle siebel crm功能介绍

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1、OracleSiebelCRM功能介绍目录4SiebelCross-Industry-BaseApplication4SiebelCRMBase5SiebelCross-Industry-ToolsandServers5SiebelTools5SiebelTestAutomationInterface5SiebelWebUIDynamicDevelopmentKit(DDK)6SiebelReportDesignerProfessional6SiebelReportDesigner6SiebelServerExten

2、sionsforUnix6SiebelCross-Industry-GeneralOptions6SiebelAdvancedMarketDevelopmentFunds7OracleSecureEnterpriseSearch(SES)7OracleSecureEnterpriseSearch(SES)Connector7SiebelAdvisor8SiebelAnywhere8SiebelCampaigns8SiebelClientSync9SiebelServerSync-MicrosoftExchangeSe

3、rver9SiebelCollaboration(forMicrosoftSharePoint)10SiebelConfiguratorAdministrationServer10SiebelConfiguratorRuntime10SiebelContentPublishing10SiebelContracts11SiebelCustomerContent11SiebelCustomerOrderManagementAdministratorServer11SiebelCustomerOrderManagement

4、Administration11SiebelCTI12SiebelCTIConnect12SiebelDataQuality13SiebelDealManagement13SiebelDynamicCatalog14SiebelDynamicPricer14SiebelEmployeeSelf-Service14SiebelEventsManager15SiebelForecasting15SiebelHandheld16SiebelHelpDeskOnline16SiebelMobileConnector16Sie

5、belPartnerManager16SiebelQuoteandOrderCapture17SiebelQuotes18SiebelRemoteClient18SiebelReports18SiebelSignatureCaptureTool19SiebelSmartAnswerforEmployees19SiebelSmartScript19SiebelStore-and-ForwardMessaging20SiebelTerritoryManagement20SiebelTimeandExpenseReport

6、ing21SiebelWireless21SiebelSatmetrixExchangeConnector21SiebelCross-Industry-SalesOptions21SiebelEnterpriseSellingProcess22SiebelPortfolioManagementProcess(PMP)22SiebelProposals&Presentations23SiebelTargetAccountSelling23SiebelCross-Industry-ServiceOptions23

7、SiebelAssetManagement23SiebelAutomatedDiscovery24SiebelAutomatedService24SiebelChangeManagement24SiebelEmailResponse25SiebelFieldService25SiebelHelpDeskOnline26SiebelQualityManagement26SiebelSmartAnswerforEmailResponse26SiebelCross-Industry-FieldServiceOptions2

8、6SiebelBarcode27SiebelLogisticsManager27SiebelPreventiveMaintenance27SiebelRepair28SiebelScheduling28SiebelCross-Industry-MarketingAutomationOptions28SiebelEmail/WebOfferDes