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Part1ᵨᓫ(1)A:Wecanofferyouthisindifferentlevelsofquality.B:Istheremuchofadifferenceinprice?A:Yes,theeconomymodelisabout30%less.B:We'lltakethatone.A:ᡃᨵḄB:ᨵᜧḄᑖᔳA:Ḅ!"#$Ḅᜧ%&'30%B:ᡃ()*(2)A:Isthisgoingtosatisfyyourrequirements?B:Actually,itismorethanweneed.A:Wecangiveyoualittlecheapermodel.B:Letmeseethespecificationsforthat.A:Ḅᔠ,Ḅ⌕.ᔩB:012!345ᡃᡠ◤⌕ḄA:ᡃ89:;,&'<=Ḅ$>B:?ᡃ@@AḄBCDEFᔳ(3)A:You'reaskingtoomuchforthispart.
1B:wehavesomecheaperones.A:Whatisthepricedifference?B:Thebasicmodelwillcostabout10%less.A:GH,⌕IJKB:ᡃᨵ&'<=ḄA:LMNB:OP$Ḅ&'%10%QR(4)A:Howmanydifferentmodelsofthisdoyouoffer?B:Wehavefivedifferentones.A:Istheremuchofapricedifference.B:Yes,sowehadbetterlookoveryourspecifications.A:S,ᨵMNḄ$>B:TA:ᨵᜧḄLᔩB:Ḅ!ᡠ9ᡃᨬVᐜXYḄBCDEZ@<[(5)A:Thelastorderdidn'tworkouttoowellforusB:Whatwaswrong?A:Weweredevelopingtoomuchwaste.B:Isuggestyougouptoournexthigherpricelevel.
2A:2\]Ḅ^ᵨ_ᩭabcB:ᨵdbe⚪ᔩA:5ᩭḄgIMKB:ᡃhiYjᵨᡃCkJ<Ḅ^(6)A:Didthematerialworkoutwellforyou?B:Notreally.A:Whatwaswrong?B:Wefeltthatthepricewastoohighforthequality.A:*lᩞᧇopḄcᑭᔩB:abVA:abᖾB:ᡃst9᪵ḄIJKvA:Hasourmaterialbeenallright?B:I'mafraidnot.A:MaybeyoushouldorderalittlebetterqualityB:Yes,wemighthavetodothat.A:ᡃḄwᩞᧇxe⚪ᔳB:ᨵe⚪ᕖA:zY{|)V<=ḄB:ᕀ!អᨵbK
3(8)A:Ithinkyouhadbettercomeouttothefactory.B:Istheresomethingwrong.A:Yes,yourlastshipmentwasn'tuptopar.B:Let'sgooutandhavealookatit.A:ᡃ@,ᨬV<ᔆ!B:5Kdb0ᔩA:!,2〈Ḅ^xᨵᑮ᪗B:!ᡃ@@(9)A:Iwantyoutolookatthismaterial.B:Isthisfromourlastshipment?A:Yes,itis.B:Icanseewhyyouarehavingsomeproblemswithit.A:ᡃ⌕,@@ᩞᧇB:2Ḅ^ᔩA:B:ᡃEdb,ᵨ_ᩭᨵe⚪K(10)A:Iwouldsuggestthatyouusethismaterialinsteadofthat.
4B:Butthatcostsmore.A:Butyouwillgetlesswastefromthis.B:We'lltryitonce.A:ᡃhi,ᦋᵨ*B:8*᪵ᡂPJA:89NB:*b(<@@ᔳ(11)A:Ourmanufacturingcostshavegoneuptoomuch.B:Youmighttryoneofourcheapercomponents.A:Let'stakealookatyourpricelistagainB:Sure.I'llbringitinnextweek.A:ᡃḄᑴ⌼ᡂP¡IMKB:,&'Ḅ¢Ha᪵A:ᡃk@<,Ḅ£⊤ᔳB:V¥!ᡃ¦S§¨©ªᩭ(12)A:Thisisthebestmaterialwehavetooffer.B:Actually,ldon'tthinkweneedittobethisgood.A:Icanletyouhavethiskindcheaper.B:Let'sdothat.
5A:P¬ᡠ;{ḄᨬVḄwᧇB:D1ᙠḄ!ᡃ¯°ᡃᵨtḼbVḄ!A:ᡃ89²,&'<=B:*(bD³ᔳ(13)A:Howisthenewmaterialworkingoutforyou?B:Fine.we'resavingalotofmoneywithit.A:I'mgladtohearthat.B:Itwasagoodsuggestion.thanks.A:´wᧇᵨt¶B:┯!⁚ḕKNḄ!A:º,bD»JᐶB:,hit┯!½½(14)A:Howmanywouldyouliketoorder?B:Isthereaminimumorder?A:No,wecanshipinlotsofanysize.B:We'lltryonecaseofthis.A:Y⌕]MNB:ᨵᨬ¾]¿ÀḄ▲ᑴᔩA:xᨵ!¶ᦪÀÄ895^
6B:*b!Ḅ(<Åᔳ(15)A:We'rereadytotakeyourordernow.B:Wewanttotrythiscomponentasasample.A:Icansendoneforyoutotry.B:Yes,pleasedothat.A:,Æᙠ89¦]ᓫKB:¢HᡃÇS᪵@@A:ᡃ89ÈSÉ,ᵨB:V!*(ÊË,K(16)A:Howmanywouldyouliketoorder?B:Howdotheycomepackaged?A:Incasesof100.B:We'lltake500.A:Y⌕]MNBÌ^a᪵ÍḄᕖA:<ÅÍ100SB:ᡃ⌕500S(17)A:Weneedsevenofthese.B:Theycomeincasesoffive.
7A:Then,sendtwocasesplease.B:Good.thankyoufortheorder.A:ᡃ⌕ÎSḄB:ATS<ÅA:᪵ḄÏ!(〈ÐÅᔳB:VḄ!½½,Ḅ]^(18)A:Wecan'thandleanorderthatsmall.B:Whatistheminimumwewouldhavetoorder.A:300pieces.B:Isee,sendthose,then.A:bNḄᦪÀ!ᡃÑÒÓB:*bᡃÔNt]MNᕖA:300SB:Õ!*(300Sᔳ(19)A:Wehaveaproblemwithyourorder.B:Whatisit?A:Wecan'tsplitopenacasetofillyourorder.B:I'llseeifwecantakethewholecase.A:,]Ḅ^ᨵ=e⚪
8B:dbe⚪A:ÖᡃÑ×ÅᩭØÙ,Ḅ]ÀB:*ᡃὃ⇋@@89)Å(20)A:Doyouofferanyquantitydiscounts?B:No,wedon't.A:Thengiveusthreecasesofthis.A:ᜧÀ¿)ᨵᢚᡷᔩB:!xᨵA:*bḄ()ÅVK(21)A:Youcouldsavealotifyouwouldorderalittlemore.B:Howcouldwedothat?A:Weofferadiscountforlargeorders.B:Letmetakeanotherlookatourrequirements.A:ß,ᓫà¦tM<=!89ḕNḄB:abDᕖA:ᡃáᜧÀ]¿ᨵᡭᢚB:*ᡃ@@ᡃḄ◤⌕ÀᨵMN(22)A:Yourpricesseemalittlehigh.
9B:Wecouldmakethemlowerforyou.A:How?B:Ifyouorderinlargelots,we'llreducetheprice.A:,ḄJK 10A:GHdbᨵḄèB:*⊤éḄÀᨵḄA:wᩭêB:]¿ៜM!ḕḄៜM(25)A:Isthisyourstandardprice?B:Yes,itis.A:ItseemstoohightomeB:Wecannegotiatetheunitpriceforlargeorders.A:,ḄOPᔩB:ḄA:VìíK<=B:ßᜧÀ]¿!ᓫ89kPart2îïè1ஹ⚜òó!hiáôõö]^Youwillbeinterestedtohearthatwecanofferafurthersupplyofthebestclassicalfurniturespreviouslysuppliedtoyouatthelowestprice.Withtheincreaseofthepriceswhichbecomesconspicuousthisyear,thenextconsignmentwillbemuchdearer,sowe 11recommendyoutakepromptadvantageofthisoffer.2ஹ:;÷ᐸA¬&'ḄèYouwillseefromthedetailsofthenewpricesenclosedthatallourproductsarenow2%lowerthanourusualprice.AsourpricesarequotedClFJilong,youwillagreethattheyarebelowthoseofourcompetitors.3ஹÖôùᦋú!ᦑ9¾èImprovedproductionmethodsallowsustoofferyouallourproductsatpricesconsiderablybelowlastyear's.Youwillnotefromtheattachedpricelistthatreductionofupto20%havebeenachieved.4ஹ:;ᱯýþèInorderthatallofourcustomersmayenjoytheadvantage,weareofferingaspecialofferofa10%discountonallourproductstoourcustomersforonlyamonth.Wesuggestthatyoutakeadvantageofthisofferandmakealargeorder.5ஹÖÿ ᱯWearepleasedtomakeanofferforthiscommoditysubjecttopriorsalesinceitisour 12finalstockandisnowoutofproduction.Itwillbeverymarketable.Itisofexcellentquanlityandthisisthelowestpriceofferedtoourcustomers.6ஹ▲ḄWearepleasedtoofferyoufirm100setsofourvideorecorderatUS$50,000ClFGaoxiongforshipmentduringDecembersubjecttoyouracceptancereachingusbyAugust31.7ஹᦈᑮIfyouracceptancecanbereceivedbythemorningofthe20thinresponsetothisinquiry,wewillbeabletorushyourordertoJilongportforloadingbeforetheshipleavesforLosAngelesonthe30th.8ஹᨵᩗᐜWearepleasedtoofferyouthisarticlesubjecttobeingunsoldbecausethemarkethereisexcitingnowandwecannotkeepitopentoolong.Thereforepleasefaxyouracceptanceimmediatelyonreceivingthisfaxorder.9ஹᨵ▲ḄᱯWearepleasedtoofferthisstockatthespecialpricetoallofourcustomerswiththehopethat 13wemaybeabletodevelopsomebusiness.ThevalidityofthisofferisuptoAugust31andweadviseyoutomakeanorderimmediately.10ஹ┐!"#GIFᩩ%ḄThankyouforyourinquiryofJuly20,againstwhichwehavefaxedourfirmofferatthepriceofA$100,000ClFSydneyonadraftatsightunderirrevocableL/CsubjecttoyourreplyreachingusbySeptember20.11ஹᵫ'( )⌕+Owingtotheshortageofstock,wewillappreciateanofferforyourplywood.Ifyoucansubmitusafavorableofferindicatingshipmenttime,wearereadytomakeanoffer.12ஹ⌕+!,-ᨩ/01Themarkethereisdullatthepresent.HoweverthebusinesswillrecovertowardsOctoberandweexpecttohavesomethingmarketabletoofferatthattime.Ifyourqualityissatisfactoryandyourpricesreasonable,wemaytakeanimmediateorder. 1413ஹ⌕+23᪵5Ḅᖪ5ḄWeneedgoodsofsimilarqualitytothesamplewesentbyseperatemail.Ifyouhavegoodssimilartooursamplesamongthearticlesyouhandle,pleasemakeusanofferatthebestpricesurgently.14ஹ789:Weareinthemarketforyourgoods.Pleaseofferusyourbestpricesontheusualtradeterms.Ifwefindyourpricesareratherhigh,thetimeforustomakeanofferwillcomeaccordingtothebusinesssituationandweshallappreciateitifyouwillletushaveyourofferfromtimetotime.15ஹ78᪵5-Weareonthelook-outforthefollowinggoodsandifyouhandlethem,weshallappreciateyoursamplinganofferandstatingthetradeterms.Welookforwardtoyourearlyreply.16ஹ;<=ᜓ?@AOwingtothefrequentfluctuationsinthemarketprice,itisimpossibleforustokeepthepricesopenformorethantwoweeks.Therefore,theyaresubjecttochangewithoutnoticeandwithoutengagement.Ifyoumakeanorderforthesegoods,pleaseletushave 15yourreplyimmediatelyonreceivingthisfax.17ஹBCᙠ▲ᑁ1Owingtoarushoforders,wecannotkeepthepriceseffectiveformorethanamonthfromthedateofthisletterandwouldliketoreceiveyourorderassoonaspossible.Wehopethatthiswillmeetyourimmediateapproval.18ஹFGHIJ⏨!,Ḅ▲Werequestyoupayspecialimportancetothevalidityofthisoffer.Yourimmediatefaxreplyonreceiptofthisletterisimperative.Thereasonforthisisduetothepromptmarkingupofthemarketpricenowandwewillhaveaprospectofabouta50%increaseinaweek'stime.19ஹ;<Ḅ▲Allouroffersaretobeheldinforcefortendaysafterthetimeofdispatchunlessstatedtothecontraryatthetimeoffax.Wewouldremindyouthatwecannotacceptyourorderoncetheyhaveelapsed.20ஹF!,Lᨵ"; 16whentheywillbecleared.Thereforeweholditopenonlyforaweek,andifyouneedthegoods,pleasemakeyourofferatonce.21ஹ; 17B:Actually,itismorethanweneed.A:Wecangiveyoualittlecheapermodel.B:Letmeseethespecificationsforthat.A:X]ḄᔠuḄ⌕+ᔩiB:wPxyz#ᡃ[ᡠ◤⌕ḄA:ᡃ[}~uopḄmB:ᡃḄAᔳ3)A:You'reaskingtoomuchforthispart.B:wehavesomecheaperones.A:Whatisthepricedifference?B:Thebasicmodelwillcostabout10%less.A:X%u[⌕B:ᡃ[ᨵopḄA:ciB:mḄopn10%4)A:Howmanydifferentmodelsofthisdoyouoffer?B:Wehavefivedifferentones.A:Istheremuchofapricedifference.B:Yes,sowehadbetterlookoveryourspecifications.A:Xu[ᨵ]^ḄmB:] 18A:cᨵeᜧḄᔩiB:jḄᡠ~ᡃ[ᨬVᐜḄA5)A:Thelastorderdidn'tworkouttoowellforusB:Whatwaswrong?A:Weweredevelopingtoomuchwaste.B:Isuggestyougouptoournexthigherpricelevel.A:x1ḄᵨᩭB:ᨵ¡⚪ᔩiA:£Y#ᩭḄ¤5B:ᡃ¥¦§ᵨᡃ[A¨`Ḅ6)A:Didthematerialworkoutwellforyou?B:Notreally.A:Whatwaswrong?B:Wefeltthatthepricewastoohighforthequality.A:s©ᩞᧇ¬ḄᑭᔩiB:VA:ᖾiB:ᡃ[°±~X᪵Ḅ5ac7)A:Hasourmaterialbeenallright?B:Imafraidnot.A:MaybeyoushouldorderalittlebetterqualityB:Yes,wemighthavetodothat. 19A:ᡃ[Ḅ²ᩞᧇL¡⚪ᔳiB:ᨵ¡⚪ᕖA:d´µ¶r5aVḄB:jᕀអºᨵX»8)A:Ithinkyouhadbettercomeouttothefactory.B:Istheresomethingwrong.A:Yes,yourlastshipmentwasn'tuptopar.B:Let'sgooutandhavealookatit.A:ᡃuᨬV¼½¾ᔆB:#wᔩA:ÀuxÁ〈ÃḄLᨵÄᑮ᪗=B:¼ᡃ[Ãi9)A:Iwantyoutolookatthismaterial.B:Isthisfromourlastshipment?A:Yes,itis.B:Icanseewhyyouarehavingsomeproblemswithit.A:ᡃ⌕uXᩞᧇÆB:XjxÁÇḄᔩiA:jÈB:ᡃÉÊuᵨᩭ0ᨵ¡⚪10)A:Iwouldsuggestthatyouusethismaterialinsteadofthat. 20B:ButthatcostsmoreA:Butyouwillgetlesswastefromthis.B:We'lltryitonce.A:ᡃ¥¦uᦋᵨX]ÌÍs]B:}js᪵ᡂÏA:Ð}~ÑÒÓB:sqÔÁᔳ11)A:Ourmanufacturingcostshavegoneuptoomuch.B:Youmighttryoneofourcheapercomponents.A:Let'stakealookatyourpricelistagainB:Sure.I'llbringitinnextweek.A:ᡃ[Ḅᑴ⌼ᡂ×ØB:uÔÔX]ÏopḄÙ%᪵iA:ᡃ¨Áu[ḄÚ⊤ᔳB:VÜᡃÝÞßàáᩭ12)A:Thisisthebestmaterialwehavetooffer.B:ActuallyJdon'tthinkweneedittobethisgood.A:Icanletyouhavethiskindcheaper.B:Let'sdothat.A:XjâãᡠµḄᨬVḄ²ᧇB:PᙠḄᡃ-äÊᡃ[ᵨ±ḼXVḄA:ᡃ}~æuop 21B:sqXᔳi13)A:Howisthenewmaterialworkingoutforyou?B:Fine.we'resavingalotofmoneywithit.A:I'mgladtohearthat.B:Itwasagoodsuggestion.thanks.A:ç²ᧇᵨ±éiB:┯⁚ḕḄcA:íuXîᐶB:u¥¦±┯ðð14)A:Howmanywouldyouliketoorder?B:Isthereaminimumorder?A:No,wecanshipinlotsofanysize.B:We'lltryonecaseofthis.A:⌕1iB:ᨵᨬñ1òóḄ▲ᑴᔩiA:Lᨵôéᦪóö}~#B:sX]ḄqÔ÷ᔳ15)A:We'rereadytotakeyourordernow.B:Wewanttotrythiscomponentasasample.A:Icansendoneforyoutotry.B:Yes,pleasedothat.A:u[øᙠ}~Ý1ᓫ 22B:X]Ù%ᡃ[ùÔ᪵5A:ᡃ[}~úûuÔᵨB:Vsqüýu16)A:Howmanywouldyouliketoorder?B:Howdotheycomepackaged?A:Incasesof100.B:We'lltake500.A:⌕1iBþj᪵ÿḄᕖA:100B:ᡃ⌕50017)A:Weneedsevenofthese.B:Theycomeincasesoffive.A:Then,sendtwocasesplease.B:Good.thankyoufortheorder.A:ᡃ⌕ḄB:A:᪵Ḅ〈ᔳB:ḄḄ18)A:Wecan'thandleanorderthatsmall.B:Whatistheminimumwewouldhavetoorder.A:300pieces. 23B:Isee,sendthose,then.A:Ḅᦪᡃ!"#$B:%ᡃ&'(ᕖA:300B:),%300ᔳ19)A:Wehaveaproblemwithyourorder.B:Whatisit?A:Wecan'tsplitopenacasetofillyourorder.B:I'llseeifwecantakethewholecase.A:Ḅᨵ,-⚪B:/-⚪A:01ᡃ!"2ᩭ45ḄB:%ᡃὃ⇋88!9:;20)A:Doyouofferanyquantitydiscounts?B:No,wedon't.A:Thengiveusthreecasesofthis.A:ᜧ>;ᨵᢚᡷᔩB:!BᨵA:%Ḅ;CD 24Part4FGHIJKGHᢈM01)A:Wecanofferyouthisindifferentlevelsofquality.A:NOᡃᨵC!PQRḄOSB:Istheremuchofadifferenceinprice?B:HTUᨵVᜧḄᑖXᔳA:Yes,theeconomymodelisabout30%less.A:ḄYZ[Ḅᜧ\]^30%B:We'lltakethatone.B:ᡃ;%02)A:Isthisgoingtosatisfyyourrequirements?A:ḄᔠḄ⌕`ᔩB:Actually,itismorethanweneed.B:abcdefᡃᡠ◤⌕ḄA:Wecangiveyoualittlecheapermodel.A:ᡃ9:ij]^,Ḅ[kB:Letmeseethespecificationsforthat.B:lᡃ88Ḅmnopqᔳ03)A:You'reaskingtoomuchforthispart. 25A:rs⌕HtuDB:wehavesomecheaperones.B:ᡃᨵ]^,ḄA:Whatisthepricedifference?A:HTv(B:Thebasicmodelwillcostabout10%lessB:wx[Ḅ]^\10%yz04)A:Howmanydifferentmodelsofthisdoyouoffer?A:ᨵ(!PḄ[kB:Wehavefivedifferentones.B:A:Istheremuchofapricedifference.A:HTᨵVᜧḄvXᔩB:Yes,sowehadbetterlookoveryourspecifications.B:Ḅᡠ:ᡃᨬᐜ}~Ḅmnop805)A:Thelastorderdidn'tworkouttoowellforusA:cḄᵨᩭ!B:Whatwaswrong?B:ᨵ/-⚪ᔩA:Weweredevelopingtoomuchwaste. 26A:NfᩭḄOt(DB:Isuggestyougouptoournexthigherpricelevel.B:ᡃ~ᵨᡃHnuRḄ06)A:Didthematerialworkoutwellforyou?A:%ᩞᧇḄᑭᔩB:Notreally.B:!A:Whatwaswrong?A:ᖾB:Wefeltthatthepricewastoohighforthequality.B:ᡃ':᪵ḄOSHTtuD07)A:Hasourmaterialbeenallright?A:ᡃḄᩞᧇB-⚪ᔳB:I'mafraidnot.B:ᨵ-⚪ᕖA:MaybeyoushouldorderalittlebetterqualityA:U~;OS,ḄB:Yes,wemighthavetodothat.B:ᕀអᨵD 2708)A:Ithinkyouhadbettercomeouttothefactory.A:ᡃ8ᨬᔆB:Istheresomethingwrong.B:fD/aᔩA:Yes,yourlastshipmentwasn'tuptopar.A:¡c¢〈£ḄBᨵ¤ᑮ᪗§B:Let'sgooutandhavealookatit.ᡃ£8809)A:Iwantyoutolookatthismaterial.A:ᡃ⌕88ᩞᧇB:Isthisfromourlastshipment?B:c¢¨ḄᔩA:Yes,itis.A:©B:Icanseewhyyouarehavingsomeproblemswithit.B:ᡃpª1/ᵨᩭ«ᨵ-⚪D10)A:Iwouldsuggestthatyouusethismaterialinsteadofthat.A:ᡃᦋᵨ®%B:Butthatcostsmore.B:9%᪵ᡂx°u 28A:Butyouwillgetlesswastefromthis.A:±9:²³´B:We'lltryitonce.B:%µ¢88ᔳ11)A:OurmanufacturingcostshavegoneuptoomuchA:ᡃḄᑴ⌼ᡂx¸¹t(DB:Youmighttryoneofourcheapercomponents.B:µµ°]^Ḅºs᪵A:Let'stakealookatyourpricelistagainA:ᡃ8¢ḄH»⊤ᔳB:Sure.I'llbringitinnextweek.B:½ᡃ¾¿ÀÁÂᩭ12)A:Thisisthebestmaterialwehavetooffer.A:xÃÄᡠjḄᨬḄᧇB:Actually,ldon'tthinkweneedittobethisgood.B:obᙠḄᡃÆ!Ç1ᡃᵨ'ḼḄA:Icanletyouhavethiskindcheaper.A:ᡃ9:É]^,B:Let'sdothat.B:%oÊᔳ 2913)A:Howisthenewmaterialworkingoutforyou?A:Ëᧇᵨ'ÍB:Fine.we'resavingalotofmoneywithit.B:!┯⁚ḕD!ḄTA:I'mgladtohearthat.A:ÑoÒuᐶB:Itwasagoodsuggestion.thanks.B:'!┯14)A:Howmanywouldyouliketoorder?A:~⌕(B:Isthereaminimumorder?B:ᨵᨬÔ>Ḅ▲ᑴᔩA:No,wecanshipinlotsofanysize.A:BᨵÖÍᦪ×9:fB:We'lltryonecaseofthis.B:%Ḅµᔳ15)A:We'rereadytotakeyourordernow.A:Øᙠ9:¾ᓫDB:Wewanttotrythiscomponentasasample. 30B:ºsᡃÚµ᪵O88A:Icansendoneforyoutotry.A:ᡃ9:ÛܵᵨB:Yes,pleasedothat.B:%ÝÞD16)A:Howmanywouldyouliketoorder?A:~⌕(B:Howdotheycomepackaged?Bß᪵ḄᕖA:Incasesof100.A:100B:We'lltake500.B:ᡃ⌕50017)A:Weneedsevenofthese.A:ᡃ⌕ḄB:Theycomeincasesoffive.B:A:Then,sendtwocasesplease.A:᪵Ḅ〈ᔳB:Good.thankyoufortheorder. 31B:ḄḄ18)A:Wecan'thandleanorderthatsmall.A:Ḅᦪᡃ!"#$B:Whatistheminimumwewouldhavetoorder.B:%ᡃ&'(ᕖ19)A:Wehaveaproblemwithyourorder.A:Ḅᨵ,-⚪B:Whatisit?B:/-⚪A:Wecan'tsplitopenacasetofillyourorder.A:01ᡃ!"2ᩭ45ḄB:I'llseeifwecantakethewholecase.B:%ᡃὃ⇋88!9:;20)A:Doyouofferanyquantitydiscounts?A:ᜧ>;ᨵᢚᡷᔩB:No,wedon't.B:!BᨵA:Thengiveusthreecasesofthis. 32A:%Ḅ;CDᐸbáFIJâᙠá᪥IJäåᨵæXßᙠá᪥áçFIJ9:᪵ß1,èéFêJ¨ëìí2,!⌕îïá᪥FðᵯqòwxcÂóḄôõ3,(£Fö÷FobcøFö÷áç4,(£ᵨFIJù9:ᑮFö÷úûü⍝þÿ 5,ḄᡂᱯḄẠ᪵"1.%ᨵ'⌕ᱯᵨ*+,-.2.ᙠ012343.,6᪵789:3.;<.Ḅ=.ᡂᩞ?@A.6*+,BCDE4.FGHIᡝKL.MNOᵨḄPQ5.ᐸOSTᑮVFWḄXYᙠ.᪥[.9\FE6.[⌕-]^_`2a,6@ᙠCDb7.ᨵcὁ4ef,6B@ᨬE 33Part5ᖪijklᑨPQno*pqlᑨ*ஹItisaconditionofthisletterthatthenameofthisBankwillnotbedisclosedintheeventofourreportbeingpassedontoyourclients.ᦻ"Wtᨵ*cᩩvᓽᙠxᡃzḄ{|}~;zḄIᡝ☄WḄ=@⚗Ḅt*ᒹᑖ"1 ▰O2 ⊤3 ¡⏨ᡠ¡¤Ḅ¥ᧇ@§¨T©ª«Ḅ¬☢ḄPQ®¯°ᑖWP2Ḅit@±²ᐸ²@that……Ppassonhandorgivesthtosbelsetoothers³⌴;}~Example"Wewillpassonyourdecisiontothebuyer.ᐸ¶⊤·±"1.Pleasenotethatthisinformationisfurnishedwithout 34anyresponsibilityonourpartandshouldbeheldstrictlyconfidential.2.PleasenotethattheinformationisfurnishedatyourrequestwithoutanyresponsibilitywhatsoeveronthepartofthisBankoronanyofitsofficers.3.Mayweaskthatyoutreatthisinformationasstrictlyconfidentialwithoutresponsibilityonourpart.¸ஹShouldyoubepreparedtoreduceyourlimitbysay10%wemightcometoterms.ᦻ";¹ºj»¼º10%,[½¾·ᡂ~᧕P=@ᙠÀjÁj2ÂᵨᑮḄPQᙠÃḄlᑨ2jk@*cÄÅ⌕ḄÆ⁚È}ᙢ¡ḄÊᜐ¯²ÌᙢÍsay10%@letussay10%ḄÎᓄbepreparedto......Ðᜓ4....Example"Wearenotpreparedtochangetheterms.limitn.▲Ó 35Example"Yourlimitistoohightopermitbusiness.cometoterms·ᡂ~᧕Ô¼ᨵcometobusinesscloseabargaincloseadealÕÕPart6Ö×iÂᵨ{j1ஹ{OjThisistoconfirmuourtelexof6ApriH997,askingustomakeyoufirmoffersforriceandsoybeansC&fSingapore.Wetelexedyouthismorningofferingyou300metrictonsof*ØpolishedriceatA$2,400permetricton,c&fSingapore,forshipmentduringJuly/August1997.Thisofferisfirm,subjecttothereceiptofyourreplybefore1June1997.Pleasenotethatwehavequotedourmostfavourablepriceandareunabletoentertainany 36counteroffer.Withregardtosoybeans,weadviseyouthatthefewlotswehaveatpresentareunderofferelsewheri.If,however,youweretomakeusasuitableoffer,thereisapossibilityofoursupplyingthem.Asyouknow,oflate,ithasbeenaheavydemandforthesecommoditiesandthishasresultedinincreasedprices.Youmay,however,takeadvantageofthestrengtheningmarketifyousendanimmediatereply.1997+4ᨴ6ÚᨵᐵÜᜧÞßᜧàáâᚁᑮäjḄᵯ³æᦈ៉éÚ¬ᓤᵯ³{j"ëìÞ300íᔴïíᔴᡂWâðDáâᚁᑮäjñ2400òᐗ¯1997+7ᡈ8ᨴõð¬Oj◤ᵫøíù¯1997+6ᨴ1ÚúûOü{jñᨬýþjឧ ᡝᢇᜧ᧕〉ᩭ"#$%◤'(ᑡ*+,-./01234567ᓫ9:2ஹ<=ThistimelastyearyouplacedanorderfortypeBS36212-voltsealedbatteries.Thisisdiscontinuedlinewhichwe 37hadonofferatthetime.Wenowhaveasimilarproductonoffer,TypeCM233.ltoccurstousthatyoumightbeinterested.Ade****iveleafletisenclosed.Wehaveastockof950ofTypeCN233whichwearesellingoffatGB£28each.Wecanofferaquantitydiscountofupto15%,butwearepreparedtogive20%discountforanoffertobuythecompletestock.Wearegivingyouthisopportunityinviewofyourpreviousorder.Wewouldappreciateapromptreply,sincewewillputtheofferoutintheeventofyournotbeinginterested.?@ABᡠDEḄBS362GH12IJKᵯMNOPQR$NᨵT#G$%CN233,UVᐳ950XᱯZ[X28\╏_ᐶab.cde▬ghijkᜧᢇDElmnoᢚqZᢇEᐭᑣlunᢚᱯZ9_vwZxᱯAyzDEqZ{:|ᓽ~DE343ஹᦦ< 38Werefertoourquotationof4Septemberandourmailofferof20OctoberregardingthesupplyofFlamecigarettelighters.Wearepreparedtokeepourofferopenuntiltheendofthismonth.Asthisproductisingreatdemandandthesupplylimited,wewouldrecommendthatyouacceptthisofferassoonaspossible.ᐵᯚᡭ1Ḅ9ᨴ410ᨴ20NᱯA"Ḅᨵᦔᙠᨴ¡¢£"V%¤¥◤'¦ᜧVᨵ▲©ª"9₹4ஹWeareinreceiptofyourletterof31Julyofferingus100metrictonsofpolishedriceatA$1,200permetrictonontheusualterms.Weregrettoinformyouthatourbuyersfindyourpricemuchtoohigh.WeareinformedthatsomelotsofAmericanoriginhavebeensoldhereatalevelabout30%lowerthanyours.WedonotdenythatthequalityofAustralianriceisslightlybetterbutthedifferenceinpriceshould,innocase,beaslargeas10%.Tofacilitatethetransaction,wecounterofferasfollows,subjecttoyour 39replybeingreceivedbyusbefore30September1996.1OOmetrictonsofpolishedrice,1996crop,atA$1,050permetrictonClFSingapore,othertermsasperyourletterof31JulyAsthemarketpriceisfalling,werecommendyourimmediateacceptance.¬ℳ7ᨴ31ᩭ®100ᔴ°±²[ᔴ1200³ᐗᢥ¶ᩩX᧕¸A¹vᯠ»<¼9½¾¿៉ᙢNḄÂÃᜧ²,+Å,ÆÇÈ30%Élᔲ¼³Ëᜧ²%ÌÅÍᯠ»+ÎÏᳮÑ10%9Òᡂ᧕N¸ÔÕ1996@9ᨴ30ÖᦈᑮÙ96Ú1996@$°Û²100ᔴ[ᔴÜÝᚁᑮß1050³ᐗᐸáᩩXᢥ7ᨴ31ᩭ®9âᨵ㤥+ äÔå,æ.|ᓽ,Æ5ஹçèᩩéThankyouforyourletterof10October.Wearesurprisedtohearthatyouconsiderourpricefortinplatesheetstoohigh.Muchaswewouldliketodobusinesswith 40you,weregrettosaythatwecannotentertainyourcounteroffer.Thepricewehavequotedisquiterealistic.Wewouldpointoutthatwehavereceivedsubstantialordersfromothersourcesatourlevel.lfyoucouldimproveyouroffer,pleaseletusknow.Sincesuppliesofthisproductarelimitedatthemoment,wewouldaskyoutoactquickly.Weassureyouthatanyfurtherenquiriesfromyouwillreceiveourpromptattention.êv10ᨴ10ᩭ®¿៉¼9┱ᱏ+½¾⚟_ᡠïÎᐸðᡝḆᜧᢇDVò{Òᡂ᧕ÉḄ6ô⍡öℳ÷ᦋᩩé,.ùNB"$%ᨵ▲ú.©ªûüý=þÿ ᦔ6ஹThankyouforyourletterof29December1995.WearedisappointedtohearthatourpriceforFlamecigarette 41lightersistoohighforyoutoworkon.YoumentionthatJapanesegoodsarebeingofferedtoyouatapriceapproximately10%lowerthanthatquotedbyus.Weacceptwhatyousay,butweareoftheopinionthatthequalityoftheothermakesdoesnotmeasureuptothatofourproducts.Althoughwearekeentodobusinesswithyou,weregretthatwecannotacceptyourcounterofferorevenmeetyouhalfway.Thebestwecandoistoreduceourpreviousquotationby2%.Wetrustthatthiswillmeetwithyourapproval.Welookforwardtohearingfromyou.199512ᨴ29ᩭᦈᑮ!"#$ᯚ&ᡭ$()*+ᑭ-./!⍡2ᩭ345/6789:;ᐸ=>10%/!"6ᩭḄ@AᯠCᐸDᔆᖪḄG9HIJKL/!ḄM4NOPᯠQRL!S᧕UVW;/!:MXᜧᦑ[K\]!^ᓫᱯab:d2%,Ἄf!ghPart7jklmj:klᜧᐰ 42Businessisclosedatthisprice.S᧕oᢥa^Yourpriceinacceptable(unacceptable).rs-(-)\]Yourpriceisfeasible(infeasible).rsv-w(-w)ḄYourpriceisworkable.rx-wYourpriceisrealistic(unrealistic).rsᔠz{▭(}{)Yourpriceisreasonable(unreasonable).rsᔠᳮ(ᔠᳮ)Yourpriceispracticable(impracticable).rsvwḄ(w)Yourpriceisattractive(notattractive).rsᨵᔾ+ᔾ 43Yourpriceisinducing(notinducing).rsᨵᔾ(+ᔾ)Yourpriceisconvincing(notconvincing).rsᨵᔾ(+ᔾ)Yourpriceiscompetitive(notcompetitive).rsᨵ(+)Thegoodsare(not)competitivelypriced.ᓃ8Ḅ^ᨵ(+)Priceisturninghigh(low).()Priceishigh(low).*(=)Priceisrising(falling).ᓣ(d)Priceisup(down).()Priceislookingup. 44Pricehasskyrocketed..Pricehasshotup.Pricehasrisenperpendicularly.ᓣPricehasriseninaspiral.ᓣPricehashiked.ញᒓ*Yourpriceisonthehighside.rs*Pricehasadvanced.Thegoodsarepricedtoohigh.8ᱥ^*Yourpriceisratherstiff.rsM*Priceislevelingoff.Yourpriceisprohibitive.rs*¡¢RCᓾTheJapaneseyenisstrengthening.ᙊ¥¦ 45TheU.S.Dollarisweakening.§ᙊ¨©YourpriceismuchhigherthanthepricefromU.K.FranceandGermany.rsªkஹAஹ«Ḅ¬*Sincethepricesoftherawmaterialshavebeenraised,Imafraidthatwehavetoadjustthepricesofourproductsaccordingly.ᵫ®¯ᩞᧇᡃxG9Ḅ³M´ḄbYourpriceis$500/mt,twiceoftheothercountries.rxµᔴ500§ᙊḄvᐸD·¸Ḅ¹ºIsitpossibleforyoutoraise(lift)thepriceby5%?rxKᔲ¼4*5%?WordsandPhrasesceilingpriceᨬ*⚔ 46maximumpriceᨬ*minimumpriceᨬ=averagepriceᙳbasepriceÀrockbottompriceᨬ=bedrockpriceᨬ=price^Ápriced᪗Ḅᨵ^Ḅpricing^᪗pricedcatalogue^ÃÄpriceofcommoditiesᱥpricingcost^ᡂ/ 47pricecardÃÄpricingmethod^sApricelist^ÆÇÃÄᓫpricingpolicy^ÆÇpriceformatÃÄ⊤pricetag᪗É᪗ᩩpricecurrent(p.c.)Ë⊤Part8“ᩔΔklÐl\ᩔmThat'sunreasonable!I'dtakeitfor(100¥.) 48ÑÒvᓬT!ÕÖ×ᙽᡃoÙHowabout100¥ ?ᓬÖ×ᙽÚÛÜI'dbuythisifitwerecheaper.ÝÞßÖàᡃoÙáâãäᙢᩔmLowertheprice,andI'llconsiderit.Ú=Öàᡃæçὃ⇋It'salittleoverpriced.Ñ᪗ᨵàIlikeeverythingaboutitexcepttheprice. 49Ñêë◀íÚîᡃ¬ïðñòᡃóᙢᩔmI'veseenthischeaper(in)otherplaces.ᡃᙠõ¸ᨵ)öÞßḄIheardotherstoreswerehavinggreatmark-downsonthisitem.÷@õ¸ḄÑøêëᙠᜧùIfIbuymorethanone,willyougivemeadiscount?úÙÖàᨵᢚᡷᔩ?\ᩔmThat'sunreasonable!I'dtakeitfor(100¥.)ÑÒvᓬí!(ᙽ)ᡃHowabout(100¥)? 50ᓬᙽ?I'dbuythisifitwerecheaper.ᡃᙢᩔLowertheprice,andI'llconsiderit.ᡃὃ⇋It'salittleoverpriced."᪗ᨵ%Ilikeeverythingaboutitexcepttheprice."&'◀)*ᡃ,-./0ᡃ1ᙢᩔ: 51I'veseenthischeaper(in)otherplaces.ᡃᙠ45ᨵ678ḄIheardotherstoreswerehavinggreatmark-downsonthisitem.:;45Ḅ"<&'ᙠᜧ>IfIbuymorethanone,willyougivemeadiscount??ᨵᢚᡷᔩCPart9├EᖪGHIJKLMNSalesandbusinesstalkwww.ctun.netA:Tmsorrytosaythatthepriceyouquoteistoohigh.Itwouldbeverydifficultforustopushanysalesifwebuyit 52atthisprice.B:well,ifyoutakequalityintoconsideration,youwon'tthinkourpriceistoohigh.A:Let'smeeteachotherhalfway.-Q⍡STUVḄWXYZᢥ"\W]Zᡃ^_ᙠ`ab├-Tὃ⇋cdeZTfghᡃUḄWXY)-ijUᔜlmᔳA:Tmsorrytosaythatyourpricehassoared.Ifsalmost20%higherthanlastyear's.B:That'sbecausethepriceofrawmaterialshasgoneup.A:Isee.Thankyou. 53■■Q⍡SZ%^ḄWpqZrstuvYw20%-ixyz{ᩞᧇḄW~)-ᡃ⍝)Z?A:Howmanydoyouintendtoorder?B:Iwanttoorder900dozen.A:Themostwecanofferyouatpresentis600dozen.-"\TU?C-ᡃU900ᡭ-ᡃU?600ᡭA:Wehaveinspectedtherice,andwe'resurprisedtoknowthattheweightisshort.B:Wesellourgoodsonloadedweightandnoton 54landedweight.A:Isee.-"ᜧᡃU7)ZefZᡃUᑮ-ᡃUwEᖪxaezZfxaᔂez-ᡃ⍝)A:ThenextthingI'dliketobringupfordiscussionispacking.B:Pleasestateyouropinionsaboutpacking.A:Allright.Wewishouropinionsonpackingwillbepassedontoyourmanufacturers.-c☢ᡃᒹ¡⚪£¤c-¥▰§TUḄ¨© 55-ªZᡃU«¬ᡃUMᒹḄ¨©®ᑮᔆᖪz°±²᧕´µA:Youknow,packinghasaclosebearingonsales.B:Yes,italsoaffectsthereputationofourproducts.Buyersalwayspaygreatattentiontopacking.A:Wewishthenewpackingwillgiveourclientssatisfaction.-ᜧ5,⍝Zᒹ¶·ᐵ¹ᑮḄ├E-xḄZº»¼½ᡃUḄ¾¿ZÀÁxQ¨ᒹ-ᡃU«¬ÃᒹÄᡃUḄÅÆǨÈᦻᩭËctun.netA:Howaretheshirtspacked?B:They'repackedincardboardboxes.A:rmafraidthecardboardboxesarenotstrong 56enoughforoceantransportation.-ÌÍÎ᪵ᒹC-ºUᵨÑÒÓᒹ-ᡃÔÕÖ×ØÙᵨÑÒÓfÚ_A:FromwhatI,veheard,you'realreadywellupinshippingwork.B:Yes,wearrangeshipmentstoanypartoftheworld.A:Doyoudoanychartering?-ÛᡃᡠZT^MØÙÝÞQᙠß-xḄZᡃUàásâãᔜᙢḄᱥØÙA:Howdoyoulikethegoodsdispatched,byrailwayorbysea? 57B:Bysea,please.Becauseofthehighcostofrailwaytransportation,wepreferseatransportation.A:ThatJswhatwethink.-T^åÎ᪵æØᱥZçèéxêØC-¥êØæZçèØÙëᵨXYZᡃUì¨íêØ-ᡃUîx"ïḄctun.net᱐ᩗᡠᨵA:Whencanyoueffectshipment?I'mterriblyworriedaboutlateshipment.B:WecaneffectshipmentinDecemberorearlynextyearatthelatest.A:That'sfine.-TUòïóõCᡃö÷ÔÕᱥøõ-ᡃUᨬúᙠûtᓝýᨴᡈ 58Part10ᐺᖪᵯ(1)A:Wecanofferyouthisindifferentlevelsofquality.B:Istheremuchofadifferenceinprice?A:Yes,theeconomymodelisabout30%less.B:We'lltakethatone.A:ᡃᨵḄB:!ᨵ"ᜧḄᑖ%ᔳ'A:(Ḅ)*+Ḅᜧ,-.30%B:ᡃ/01(2)A:Isthisgoingtosatisfyyourrequirements?B:Actually,itismorethanweneed.A:Wecangiveyoualittlecheapermodel.B:Letmeseethespecificationsforthat.A:Ḅᔠ3Ḅ⌕5ᔩ'B:789):;<ᡃᡠ◤⌕ḄA:ᡃ?@AB3-.CDḄ+EB:FᡃGGHḄIJK Lᔳব 59A:You'reaskingtoomuchforthispart.B:wehavesomecheaperones.A:Whatisthepricedifference?B:Thebasicmodelwillcostabout10%less.A:MN3⌕OPQB:ᡃᨵ-.CDḄA:RST'B:UV+Ḅ-.,10%WX(4)A:Howmanydifferentmodelsofthisdoyouoffer?B:Wehavefivedifferentones.A:Istheremuchofapricedifference.B:Yes,sowehadbetterlookoveryourspecifications.A:Y3ᨵSTḄ+EB:ZA:ᨵ"ᜧḄR%ᔩ'B:(Ḅ)ᡠ@ᡃᨬ\ᐜ^_ḄIJK `GCa(5)A:Thelastorderdidn'tworkouttoowellforusB:Whatwaswrong?A:Weweredevelopingtoomuchwaste.B:Isuggestyougouptoournexthigherpricelevel. 60A:9bcḄᵨeᩭghiB:ᨵjhk⚪ᔩ'A:m<ᩭḄnOSQB:ᡃop_qᵨᡃJrPCḄ(6)A:Didthematerialworkoutwellforyou?B:Notreally.A:Whatwaswrong?B:Wefeltthatthepricewastoohighforthequality.A:1sᩞᧇvwḄiᑭᔩ'B:gh\A:ghᖾ'B:ᡃz{@᪵ḄOPQ}A:Hasourmaterialbeenallright?B:I'mafraidnot.A:MaybeyoushouldorderalittlebetterqualityB:Yes,wemighthavetodothat.A:ᡃḄ~ᩞᧇk⚪ᔳ'B:ᨵk⚪ᕖA:!_0\CDḄB:(ᕀ)អᨵhQ 61(8)A:Ithinkyouhadbettercomeouttothefactory.B:Istheresomethingwrong.A:Yes,yourlastshipmentwasn'tuptopar.B:Let'sgooutandhavealookatit.A:ᡃG3ᨬ\Cᔆ)B: