资源描述：
《电器专卖店员工管理制度（employee management system of electrical store）》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。
1、电器专卖店员工管理制度（Employeemanagementsystemofelectricalstore）FranchisedstoreoperationsmanagementmanualSource:browsetimes:3835XXstoreoperationmanagementmanualChapter1XXbrandintroductionFirst,thedevelopmentofXXcompanyTwo,"XX"brandcultureThree,"XX"brandvalueFour,themissionofthecompanyFive
2、,lookingforwardtothefutureThesecondchapterstoresmanagementsystemFirst,storemanagementframeworkTwo,storepersonnelmanagementsystem(1)attendancemanagementsystem(two)vacationandleavesystem(three)resignation,transferanddismissal(four)promotionsystem(five)appearancestandardThethirdcha
3、pteristhecodeofconductforfranchisedstoreemployeesFirst,theshoppingguiderepresentativesshouldhavetheunderstanding(1)themissionandroleofshoppingguiderepresentatives(two)jobresponsibilitiesandcategoriesofshoppingguiderepresentatives(three)theroleofshoppingguiderepresentatives(four)
4、thebasicknowledgeofshoppingguideTwo,shoppingguiderepresentativesshouldmastertheprofessionalknowledge(1)theproductknowledgethattheshoppingguideshouldhave(two)thedisplayknowledgethattheshoppingguiderepresentativeshouldhave(three)theserviceknowledgethattherepresentativeofshoppinggu
5、ideshouldpossess(four)salesknowledgethattherepresentativeofshoppingguideshouldhaveThefourthchapter:CodeofpracticeforfranchisedstoreemployeesThefifthchapterexplainstheresponsibilitiesoffranchisedstoreemployeesFirst,storemanager1.Positionobjectives2,jobresponsibilities3,dailyworki
6、nstructions4,theabilitytostoremanagers(thefollowingitemscanbemeasuredbythespecificnumber)Two,helpstoreThree,cashier1,qualityrequirements2,dailyworkinstructionsFour,shopassistants1,facetheworkofshoppingguiderepresentatives2,asamodernshoppingguiderepresentativesshouldhavethebasicq
7、uality3,shoppingguideonbehalfofpre-sales,sale,after-salesserviceThesixthchapter,storeoperationstandardFirst,storemaintenanceandcleaningTwo,storedailyoperationproceduresThree,propertymaintenancesystemFour,exclusivestorepaymentmanagementrulesFive,commodityreplenishment,return,tran
8、sferproceduresTheseventhchapterdealswiththehand
