数字化重塑运维：面向未来的数字化运维新模式

《数字化重塑运维：面向未来的数字化运维新模式》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、ResearchstudyforHuaweiDigitalizationreshapingoperations:anewdigitaloperationalmodelforthefutureSeptember2017AnilRao.Digitalizationreshapingoperations:anewdigitaloperationalmodelforthefuture

2、iContents1.Executivesummary32.CSPdigitaltransformationwillfailwithoutaradicaloverhauloftheoperationsmodel42.1

3、Softwaredrivenoperationsunderpinthesuccessofthedigitalbusinessesacrossdifferentindustries42.2Currenttelecomsoperationsmodelisnotsuitableforthefuturedigitaltelco–statusquoisnotanoption63.CSPsmustadoptamulti-prongedtransformativeapproachtoallaspectsofoperations73.1Thesuccessofthefuturedigitaltelcowil

4、ldependonanewoperationsmodel73.2Processtransformation–autonomousoperationsisthegoalwithmanualinterventiondeployedonlyasanexception,butthiswillnothappenovernight83.2.1CSPscanrealisethetruebenefitsofthetransformationbyachievinghighlevelsofautomation83.2.2Manualprocesstasksmustbecodedintoreusablesoftw

5、arecomponents83.2.3Partialguidedautomationisnecessarytodevelopoperationaltrust83.2.4Analyticsandmachinelearningdrivenprocessworkflowspreparethegroundforfullautomation93.3Technologytransformation-fromverticaltoolsiloestoahorizontaloperationsplatform93.3.1Considerunifiedend-to-endmonitoringofthehybri

6、dphysicalandvirtualinfrastructuretodeliversuperiorcustomerexperience93.3.2Implementadatalakepoweredbyanalyticsandmachinelearningtoenablerealtimeandpredictiveoperations103.3.3Embracemicroservicesarchitectureforrapidlycomposableandscalableoperations113.3.4SupportopenAPIsforrapidopeninnovation123.3.5H

7、ardentheoperationsplatformtoprovidehighestlevelsofsecurity123.3.6Casestudy:GE’sPredixIndustrialIoTanalyticsplatform–usinginsightstoimproveoperationsandstrengthencustomerengagement123.4Workforcetransformation–operationsteamsmustlearnnewskillsandacquireasoftwareprogrammingmindset133.4.1‘Programmable’

8、operationsrequirenewskills133.4.2Reskillingprogrammesmustbesupplementedwith‘newblood’toachievethemindsetshift143.4.3Casestudy:AT&T’s“Workforce2020”programme153.4.4Workforcetransformationisthehardesttoexecut