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1、SixSigma:ContinualImprovementforBusinessesSixSigma:ContinualImprovementforBusinessesAPracticalGuideWilliamT.TruscottPh.D.,B.Sc.(Eng.),C.Eng.,M.I.Mech.E.,M.I.E.E.,M.R.Ae.S.,F.S.S.,F.I.Q.A.AMSTERDAMBOSTONHEIDELBERGLONDONNEWYORKOXFORDPARISSANDIEGOSANFRANCISCOSINGAPORESYDNEYTOKYOButterworth-Heinem
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7、ennai,IndiaPrintedandboundinGreatBritainContentsPrefaceviiiChapter1WhatisSixSigma?1SixSigmainperspective1PrincipalfacetsofSixSigma2SixSigma:thestatisticalmodel2SixSigma:theimprovementprocess5Chapterhighlights14Chapter2Whyshouldorganizat
