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1、EffectiveUIEffectiveUIJonathanAnderson,JohnMcRee,RobbWilson,andtheEffectiveUITeamBeijing · Cambridge · Farnham · Köln · Sebastopol · Taipei · TokyoEffectiveUIbyJonathanAnderson,JohnMcRee,RobbWilson,andtheEffectiveUITeamCopyright©2010EffectiveUI.Allrightsreserve
2、d.PrintedinCanada.PublishedbyO’ReillyMedia,Inc.,1005GravensteinHighwayNorth,Sebastopol,CA95472.O’Reillybooksmaybepurchasedforeducational,business,orsalespromotionaluse.Onlineeditionsarealsoavailableformosttitles(http://my.safaribooksonline.com).Formoreinformati
3、on,contactourcorpo-rate/institutionalsalesdepartment:(800)998-9938orcorporate@oreilly.com.Editor:SteveWeissProofreader:NancyKotaryDevelopmentEditor:JeffRileyIndexer:JulieHawksProductionEditor:RachelMonaghanCoverDesigner:KarenMontgomeryCopyeditor:Genevieved’Entr
4、emontIllustrationandInteriorDesign:TheEffectiveUITeamPrintingHistory:February2010:FirstEdition.TheO’ReillylogoisaregisteredtrademarkofO’ReillyMedia,Inc.EffectiveUI,theimageofarainbowlorikeet,andrelatedtradedressaretrademarksofO’ReillyMedia,Inc.Manyofthedesignat
5、ionsusedbymanufacturersandsellerstodistinguishtheirproductsareclaimedastrademarks.Wherethosedesignationsappearinthisbook,andO’ReillyMedia,Inc.wasawareofatrade-markclaim,thedesignationshavebeenprintedincapsorinitialcaps.Whileeveryprecautionhasbeentakenintheprepa
6、rationofthisbook,thepublisherandauthorsassumenoresponsibilityforerrorsoromissions,orfordamagesresultingfromtheuseoftheinformationcon-tainedherein.ISBN:978-0-596-15478-3[F]ContentsPreface.....................................ix3EffectivePlanningandRequirements...
7、75UncertaintyandtheUnknown771BuildinganEffectiveUI....................1TheHumilityofUnknowing78UnderstandingUX4TheWeaknessofForesightandPlanning79WhatGoodUXAccomplishes6FrictioninaComplexandWhyEngagementandGoodUXMatter10PeculiarSystem81TheElementsofEngagingUX11
8、SubjectivityandChange87RedefiningTwoFundamentalTerms32LessonsfromUncertaintyandtheDesign32Unknown89Development34TheFurtherYouAreintheProject,theWiserYouAre892BuildingtheCase
