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1、INTEGRATEDENVIRONMENTSUserTestingaHypermediaTourGuideAlthoughhandheldguideshavebeenproposedasawaytoenhancevisitors’experienceofmuseumsandexhibitions,theauthorsdescribeuserstudiesthatactuallytestthetheoryinareal-worldsetting.nformationtechnology’srapidevolutionoffers
2、aInourproject,wetesteduseracceptanceandevaluationgreatopportunitytoenhancepeople’seducationofhypermediaguidesrunonpalmtopcomputersatandunderstandingoftheirculturalheritage.ITcanGenoa’sCostaAquarium,thelargestEuropeanaquariumdothisinmanyways,fromfacilitatingdigitalac
3、qui-andoneofItaly’smostvisitedculturalsites,withmoreIsitionofdatafrompicturesandrelicstomultime-thanamillionvisitorsperyear.Figure1showstheguide,diacontentpresentations.Currently,peopleaccessculturalincludingthesoftwarewedeveloped,whichhasbeenandartsinformationthrou
4、ghinteractionswithdesktopavailableforrenttothepublicsinceDecember2000.computersandothersimilarplatforms,includingstand-Beforedescribingourexperimentsandresults,wedis-aloneprograms,CD-ROMs,Websites,andinformationkiosks.However,eveninthisarena,ubiquitouscomputingsyste
5、ms1canmakeanimportantcontributionbysupport-ingpeopleinthemostimportantmomentoftheireduca-tionalexperience:whentheyareupclosetothesubject,whetherthey’reviewingapaintinginFrancescoBellotti,RiccardoBerta,amuseum,amonumentinapark,orAlessandrodeGloria,andananimalinthezoo
6、.MassimilianoMargaroneSeveralresearchprojectsinubiq-UniversityofGenoauitousandcontext-awarecomput-inghavefocusedoncomputersup-portformuseumandtourguides.2,3Nevertheless,littlehasbeenpublishedabouthowendusersevaluateandacceptubicompsystemsinmuseumandparkenvironments.
7、4Here,weaddressthatuserper-spective,presentingresultsfromexperimentsaimedatunderstandinghowpervasivecomputingcansupportamuseum-likeexperience.Ouremphasisisonhowubi-compsystemsaffectrealvisitorsinrealenvironments.Figure1.ThehypermediaguidefortheCostaAquariuminGenoa,I
8、taly.TheguideusesMicrosoft’sPocketPC,withhuman-computerinteractionsoftware.1536-1268/02/$17.00©2002IEEEPERVASIVEcomputing33INTEGRATEDENVIR
