资源描述：
《the team that wasn't》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。
1、www.hbr.orgHBRCASESTUDYANDCOMMENTARYWhydoesn’tthisTheTeamThatWasn’tteamwork?SevencommentatorsofferbySuzyWetlauferexpertadvice.Reprint94612Withagroupoftalented,hardworkingpeople,whyisn’tthisteamworking?HBRCASESTUDYTheTeamThatWasn’tbySuzyWetlauferThelas
2、tthingEricHolthadexpectedtomisstimetryingtogethisnewteamtomakeitaboutNewYorkCitywasitssunrises.Seeingthroughameetingwithoutthetensionlevelbe-oneusuallymeanthehadpulledanotherall-comingunbearable.Sixofthetop-levelmanag-nighterattheconsultingfirmwhere,a
3、saviceersinvolvedseemeddeterminedtoturnthepresident,hehadmanagedthreeteamsofcompanyaround,buttheseventhseemedmanufacturingspecialists.Butashestoodonequallydeterminedtosabotagetheprocess.thebalconyofhisnewapartmentinthesmallForgetcamaraderie.Therehadbe
4、enthreeIndianacitythatwasnowhishome,Ericsud-meetingssofar,andErichadn’tevenbeenabledenlyfeltapangofnostalgiaforthewaythetogeteveryoneonthesamesideofanissue.dawnplaysofftheskyscrapersofManhattan.EricsteppedinsidehisapartmentandInthenextmoment,though,he
5、letoutasar-checkedtheclock:onlythreemorehoursbe-doniclaugh.ThedawnlightwasnotwhatheforehehadtowatchasRandyLouderback,missedaboutNewYork,herealized.WhatheFireArt’scharismaticdirectorofsalesandmar-missedwasthefeelingofaccomplishmentthatketing,eitherdomi
6、natedthegroup’sdiscussionusuallyaccompaniedthosesunrises.orwithdrewentirely,tappinghispenontheAnall-nighterinNewYorkhadmeanthourstabletoindicatehisboredom.Sometimesheofintenseworkwithacadreofcommitted,en-withheldinformationvitaltothegroup’sde-thusiast
7、iccolleagues.Giveandtake.Humor.bate;othertimeshecoollydenigratedpeople’sProgress.Here,sofaranyway,thatwasunthink-comments.Still,Ericrealized,Randyheldtheable.AsthedirectorofstrategyatFireArt,Inc.,groupinsuchthrallbecauseofhisdynamicper-aregionalglassm
8、anufacturer,Ericspentallhissonality,hisalmostlegendarypast,andhiscloseCOPYRIGHT©1994HARVARDBUSINESSSCHOOLPUBLISHINGCORPORATION.ALLRIGHTSRESERVED.HBR’scases,whicharefictional,presentcommonmanagerialdilemmasandofferconcretesolutionsfromexperts.h
