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1、LectureNotesinBusinessInformationProcessing138SeriesEditorsWilvanderAalstEindhovenTechnicalUniversity,TheNetherlandsJohnMylopoulosUniversityofTrento,ItalyMichaelRosemannQueenslandUniversityofTechnology,Brisbane,Qld,AustraliaMichaelJ.ShawUniversityofIllinois,Urbana-Champaign
2、,IL,USAClemensSzyperskiMicrosoftResearch,Redmond,WA,USAMarie-AudeAufaureEstebanZimányi(Eds.)BusinessIntelligenceSecondEuropeanSummerSchool,eBISS2012Brussels,Belgium,July15-21,2012TutorialLectures13VolumeEditorsMarie-AudeAufaureEcoleCentraleParisMASLaboratoryChâtenay-Malabry
3、,FranceE-mail:marie-aude.aufaure@ecp.frEstebanZimányiUniversitéLibredeBruxellesDepartmentofComputerandDecisionEngineering(CoDE)Brussels,BelgiumE-mail:ezimanyi@ulb.ac.beISSN1865-1348e-ISSN1865-1356ISBN978-3-642-36317-7e-ISBN978-3-642-36318-4DOI10.1007/978-3-642-36318-4Spring
4、erHeidelbergDordrechtLondonNewYorkLibraryofCongressControlNumber:2012956061ACMComputingClassification(1998):J.1,H.2,H.3,D.1,G.3,G.2©Springer-VerlagBerlinHeidelberg2013Thisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthematerialisconcerned,specificallyt
5、herightsoftranslation,reprinting,re-useofillustrations,recitation,broadcasting,reproductiononmicrofilmsorinanyotherway,andstorageindatabanks.DuplicationofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSeptember9,1965,inistcurrentversio
6、n,andpermissionforusemustalwaysbeobtainedfromSpringer.ViolationsareliabletoprosecutionundertheGermanCopyrightLaw.Theuseofgeneraldescriptivenames,registerednames,trademarks,etc.inthispublicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherel
7、evantprotectivelawsandregulationsandthereforefreeforgeneraluse.Typesetting:Camera-readybyauthor,dataconversionbyScientificPublishingServices,Chennai,IndiaPrintedonacid-freepaperSpringerispartofSpringerScience+BusinessMedia(www.springer.com)PrefaceTheSecondEuropeanBusinessInt
8、elligenceSummerSchool(eBISS2012)tookplaceinBrussels,Belgium,inJuly2012.Tutorialswe
