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1、Chapter4IntegratingProcessandRiskFrameworks:Prologueperationalize.Thisisoneofthosewordsthat,whenusedinacorporatesetting,meansmuchmorethanitsoriginalmean-Oing.Thewordprimarilyandstillmeanstoputsomethingintouseoroperation.Inthecontextofthisbook,thewordmea
2、nsmorethanthat.Itissimpletopurchaseaphotocopymachineandplaceitintooperation.Probably,noonewouldeverdeclare,operationalizetodescribesuchatask.Inorderforacompanytoputanoperationalriskmanagement(ORM)frameworkintoproperuse,theframeworkneedstobefullyinstitut
3、edandembeddedwithinthecorporatebusinessproc-essframework.SimplysettingupanORMstructureandchecklistisnotenough.Theframeworkneedstobeintegratedintothenormalprocessframeworkusedbythebusinessinitsdailyoperations.Operationalizeisappropriatetousetodescribethi
4、seffort.Chapter2introducedandbrieflydescribedanewproactiveORMframework,comprisingthefollowingactivities:settingandrevisingthe75c04.indd7510/24/083:26:28PM76wherewewanttoberiskenvironment,determiningpotentialrisks,ongoingmonitoringforactualrisks,activelym
5、anagingidentifiedrisks,andreportingtoappro-priatemanagementforeverystepalongtheprocess.Chapter3intro-ducedandbrieflydescribedabusinessprocessmanagement(BPM)framework,comprisingtheseactivities:settingandrevisingbusinessgoals;designingandredesigningtheproce
6、ss;modelingandsimulatingtheprocess;deploying,executing,andmonitoringtheprocess;andana-lyzingtheresultsoftheprocessinoperation.Thischapterwillintegratethetwoframeworksintoone.OverviewoftheIntegratedModelDiagramsoftheORMframeworkandBPMframeworkwerepro-vid
7、edinChapters2and3,respectively.Eachframeworkiseffec-tivelyacycle,reflectingtherecurringnatureofmanagingaprocess.Remember,ORMis,itself,abusinessprocess,andthusisshowninthesamemannerasallotherbusinessprocesses.Exhibit4.1showsthetwoframeworkssidebyside,with
8、boththesettingandupdatingtheriskenvironmentcomponentoftheORMframeworkandthesettingandupdatinggoals/strategycomponentoftheBPMframeworkontop.Notethesimilaritiesbetweenthetwoframeworks.Thisisnotacoincidence.Settingtheriskenvironment