3、nderstanding.5.I’msorryaboutthis.6.Forgetit.7.Sure.8.Welldone.9.Idoappreciateyourhelp.10.It’sverykindofyou.11.It’smypleasure./Mypleasure./Withpleasure.12.You’rewelcome.13.Don’tmentionit.道歉语1、I am very sorry to have caused you so much trouble.2、I am sorry.3、I’msorryaboutthis.4、Sorry
4、 to disturb you / Sorry to interrupt you.5、Sorry to have kept you waiting.6、Iapologizeforthis.7、Excuse me for interrupting.(不得不打搅人家时)8、I am sorry to take a few minute of your time.9、Iamsorrytohearthat.10、I’mafraidwecan’tdothat.11、Itdoesn'tmatter.征询语1.Just a moment,please.2.May(Can