最新简单常用酒店口语_英语学习_外语学习_教育专区课件PPT.ppt

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1、简单常用酒店口语_英语学习_外语学习_教育专区Beforewestart----Review1.phrasesyoumayuse起床，整理床铺，穿衣穿鞋，洗脸刷牙吃早餐wouldlike询问睡眠状况疑问句声调（升调）叮嘱a.表达天气b.照顾c.相处接送（走路，开车，接，搭顺风车）再见learnfromhomeworkthe3yesterdayalarmclocko'clockringturnherclothes／wednesdayback/blackmilkstuff[stʌf]st=sdsk=sgsk

2、ill[skɪl]sp=sbspecial[ˈspeʃ(ə)l]Question:whatwillyoudoifthereisaguestwanttoliveinyourhotel?howdoyouusuallycommunicatewithｔｈｅｍ？Ａｔｔｅｎｔｉｏｎ：ＨｏｗtｏcallthemFormal：Mr./Miss./Mrs['mɪsɪz]/Ms+lastnameSir./Madam.['mædəm]Whynotlady？Lady/Gentleman[ˈdʒent(ə)lmən]Title+

3、lastname（Doctor，Professor[prə'fesər]，Informl：calltheirfirstnameBACKphrasesyoumayuse问好Howareyou(today)?Howdoyoudo?How'severything?How'sitgoing?What'sup回应（very）goodvery/quitewell（*quitequiet[ˈkwaɪət]）表示欢迎welcomewelcometo+placewearegladtohaveyouhere.主动提供帮助A

4、:CanIhelpyou?/MayIhelpyou?（MayIcomein?）MayItakeyourbagforyou?/MayIhelpyouwithyourbag?WhatcanIdoforyou,sir?/What'sthetrouble，sir?B:Thankyou(verymuch)/ThanksThankyouforthetroubleIt'sverykindofyou.youareagreathelp.No,thanks/thankyou./Thankyouanyway.(*≠youar

5、ewelcome)回应感谢youarewelcomeit'smypleasurenotatallthat'sallrightdon'tmentionitnoproblem表示歉意sorry/I'msorry/I'mverysorrysorryforinterrupting[.ɪntə'rʌpt]you(I'm)sorrytodoe.g.I'msorrytotroubleyou.Excuse[ɪk'skjuz]me(fordoingsth,but)it'smyfault[fɔlt](todosth/doi

6、ngsth）mybad回应道歉itdoesn'tmatter['mætər]it'snothingnevermind[maɪnd]that'snothingdon'tbother['bɑðər]aboutthatdon'tworryaboutit祝愿及道别havefun/enjoyyourself(enjoy[ɪn'dʒɔɪ]oneself)haveagoodtime/daygoodday(见面或分手都可用）haveaniceday/evening/trip（......愉快）wishyouapleas

7、ant['plez(ə)nt]trip（旅途愉快）happylanding(祝你安全抵达）bonvoyage[ˌbɒnvɔɪ'ɑ:ʒ]mayyousucceed/besuccessfulgoodluckhopetoseeyouagain肯定回答当然可以ofcourseSurely/Certainly，sir(madam)。是的Yes，sir，(madam)。没错，是这样的/是真的/正确That‘strue/correct，sir(madam)。非常好Verywell./great否定回答不No，sir(

8、madam)。我不这样认为Idon‘tthinkso.？我也这样认为？恐怕是这样的。I'mafraidso.恐怕不是这样的。I'mafraid[ə'freɪd]not.恐怕那不是个好主意。I'mafraidthat'snotagoodidea.beafraidofsb/(doing)sthbeafriadtodosth当然不Ofcoursenot.入住程序（已预定）：1.是否已预订Haveyoureserved/bookedyourroom