[整理]喜达屋-顾客优先计划教学讲义PPT.ppt

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1、喜达屋-顾客优先计划StarwoodPreferredGuest喜达屋顾客优先计划LoyaltyGuestProgram.忠诚顾客计划Developstrongerrelationshipswithourguests.发展建立牢固的宾客关系Benefits优惠Freemembershipandeasytoenroll.免费入会Fastestwaytoearnfreehotelstays.快速获得酒店免费住房夜Twopointsperdollarspent,whichmaybeusedforhotel,airlinerewardsorInstantAwards

2、.一美金消费可得积分二分，用于酒店，航空哩数奖励或即时兑现StarwoodPreferredGuest喜达屋顾客优先计划EligibleRate有效房价(Rackrate,Barrate,Setrateetc.)Food&Beverage*餐饮消费Drycleaning&laundry洗衣费TelephoneCharge电话费用PreferredGuest“A”首选顾客2Starpointsperdollarspentoneligiblecharges.每一美金有效消费可得积分二分PersonalPreferenceprofile.个人喜好档案Preferr

3、edcheck-in.入住手续单独办理PreferredGuest“A”首选顾客InstantAwards.即时兑换NoFreeNightAwardblackoutdates.免费住房夜申请无截止日期AbilitytoconvertStarpointstoairlinemiles.积分可兑换航空哩数PreferredGuest“A”首选顾客AbilitytoearnStarpointsonfood&beveragecharges,evenasanon-guest.非住店的会员在餐饮消费也可获得餐饮积分Specialtoll-freenumberformem

4、bershipservices.全球免费服务电话PreferredPlus“C”首选顾客2Starpointsperdollarspentoneligiblecharges.每一美金有效消费可得积分二分PersonalPreferenceProfile.个人喜好档案Preferredcheck–in.入住手续单独办理PreferredPlus“C”首选顾客InstantAwards.即时兑换NoFreeNightAwardblackoutdates.免费住房夜申请无截止日期AbilitytoconvertStarpointstoairlinemiles.积分

5、可兑换航空哩数PreferredPlus“C”首选顾客AbilitytoearnStarpointsonfoodandbeveragecharges,evenasanon-guest.(USD10Nabove)非住店的会员在餐饮消费也可获得餐饮积分Specialtoll-freenumberformembershipservices.全球免费服务电话PreferredPlus“C”首选顾客4p.m.latecheckout.(subjecttoavailabilityatresorts)延迟退房至下午4点（度假酒店视情况而定）Upgradetoaprefer

6、redRoomthedayofarrival,ifavailable.免费升级至首选房，视当天情况而定CorporatePreferred“C”公司首选顾客2Starpointsperdollarspentoneligiblecharges.每一美金有效消费可得积分二分Personalpreferenceprofile.个人喜好档案Preferredcheck-in.入住手续单独办理CorporatePreferred“C”公司首选顾客InstantAward.即时兑换NoFreeNightAwardblackoutdates.免费住房夜申请无截止日期Abi

7、litytoconvertStarpointstoairlinemiles.积分可兑换航空哩数CorporatePreferred“C”公司首选顾客AbilitytoearnStarpointsonfoodandbeveragecharges,evenasanon-guest.(USD10Nabove)非住店的会员在餐饮消费也可获得餐饮积分Specialtoll-freenumberformembershipservices.全球免费服务电话CorporatePreferred“C”公司首选顾客Bonusof2,000Starpointsafter5than

8、d10thstays.第五次和第十次入住后，可得2，