英语投诉信的写作格式及模板.docx

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1、英语投诉信的写作格式及模板商务英语信函是国际商务活动的重要交流手段,而商务英语投诉信又是其中不可或缺的一种类型。以下是整理的一些投诉信模板，希望对英语学习者有帮助。投诉信(1)开头：自我介绍，交代投诉内容，表明本信的目的和要求。(2)正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。(3)结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。投诉信经典句型归纳(1)Itisagreatpitythatwefindthereissomethingwrongwith…(2)Wouldyou

2、pleaseletmeknowwhetherornotyoucan…assoonaspossible?(3)Ihopethatmyproblemwillgetyourkindconsideration.(4)Iamsuretherearetechnicalormanmadeerrorsinvolved.(5)lhopeyoucanmakeaninvestigationintothismatteras1soonaspossible.(6)IhopeIcangetmyrefundassoonaspossible.我希望能尽快收到退款。(7)Iamwriting

3、tomakeacomplaintabout…(8)Ifitisnotproperlysettled，Iwouldaskyoutogivemymoneyback,orIwouldcomplaintotheconcernedauthorities.(9)Oneannoyingaspectofyourserviceis…(10)Ihavebeenpleasedwithyourservicesforyears，butnowIfeelverydisappointed.(11)Iwouldliketodrawyourattentiontotheprobl

4、em/fault…(12)IamwritingtoinformyouthatIfind…unsatisfactory.(13)Iwishtoexpressmydissatisfaction/disappointmentabout…(14)Itwouldbehighlyappreciatedifyoucould…(15)Itrustyouwilltakemycomplaintsseriouslyand…SAMPLEWRITINGDirections:Youliveinaroomincollegewhic

5、hyousharewithanotherstudent.Youfinditverydifficulttoworktherebecauseyour2roommatealwayshasfriendsvisiting.He/Shehaspartiesintheroomandsometimesborrowsyourthingswithoutaskingyou.WritealettertotheAccommodationOfficeratthecollegeand:1)askforanewroomnextterm,2)youwouldpreferasingleroom,3)exp

6、lainyourreasons.DearSirorMadam,Iamwritingtoexpress/dissatisfaction/disappointment/concernregardingaccommodation.Iwouldprefertomoveintoasingleroomnextsemester,asIfindthepresentsharingarrangementinconvenient.Imustexplainthatthereasonformydissatisfactionismyroommate’sinconsideratebeha

7、vior.Foronething,hisfriendsareconstantlyvisitinghim;foranother,heregularlyholdsnoisyparties.Tosolvethisdifficulty/improvethissituation/crackthishardnut,Ihopetodrawtheattentionoftheauthoritiesconcerned.Iamsureyouwillagreethattheonlysolutionformeistomoveintoaroomofmyown.The