感人的英文道歉信.docx

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1、感人的英文道歉信　　道歉信是要向对方陈述无法答应的所请所托的原因,对不愿为的事,可声明自己的一贯主张,对不能为的请托,更应陈述理由,说明自己为什么不能为。下面是xx为大家整理的，希望对大家有帮助。　　篇一　　DearMr.Li　　IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999Yourexperiencewasoneofdifficulty.　　Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourrece

2、ptionistwhensheadvisedyouoftheerrorinyourreservation.thereissimplynoexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.　　Unfortunatelytherewasanerrorinyourreservationregardingyourarrivaldate.Iamunabletoidentifywheretheoversightor

3、iginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.　　Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,IlookforwardtowelcomingyoubackinverynearfuturesothatwecanrestoreyourconfidenceintheproductandserviceofShangri-LaChinaWorldHotel.Pleasedonot

4、hesitatetocontactmedirectlyinbusinessorpleasurebringyoubacktoBeijing.　　Sincerely,　　AlfredZhuang　　篇二　　DearSirorMadam:　　TheManagementofChinaWorldHotelwishtoextenditssincerestapologiesfortheinconvenienceyouwerecausedaswewereunabletopaccommodateyouonyourarrival.Thisisnotthenormalmannerinwhich

5、wehandleourguestsreservationandweregretanyundueinconvenienceyouwerecausedasresult.　　WehopeyoufoundtheaccommodationatBeijinginternationalhotelonAugust19tobesatisfactory.Weregretthatowingtoyourscheduleofthisvisit,youwereunabletoreturntoourhotelonthenextday.Kindlyrestassuredthatwewillendeavo

6、rtoensurethatyourfuturevisittouswillbecomfortableone.　　ThankyouforyourkindunderstandingandwelookforwardtotheopportunitytoredeemourselvesywelcomingyoubacktoChinaWorldHotelsoon.　　Withrenewedapologies.　　YoursSincerely　　篇三　　DearMr.Shu　　IwouldliketothankyouforchoosingtheChinaWorldHotelforyourr

7、ecentlystay.　　Onbehalfofmanagementandstaff,pleaseacceptmysincereapologiesforthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebed,goldencircleappropriatefloorandnewspaper.duringyourstaywithuson01-08thNov.　　Asourvaluedguest,yourcommentsandfeedbackareofutmostimpor