SixSigma(推荐PPT57)教学文案.ppt

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1、SixSigma(推荐PPT57)SixSigmaquality首先由Motorola（1987）提出Motorola於1988年獲美國國家品質獎GE公司把發揚光大Six-sigmaprocessconceptNormaldistributioncentered99.73%Spec.LimitPercentDefectivePPM68.2731730095.454550099.73270099.99376399.9999430.5799.99999980.002Six-sigmaprocessconceptNormaldistributi

2、onshiftedSpec.LimitPercentDefectivePPM30.2369770069.1330870093.326681099.3790621099.9767023399.9996603.4ThebusinessprocessmodelY=f(X)Organization/ProcessXInputsXXX$YProductsYYThebusinessprocessmodelYStrategicgoalCustomerrequirementProfitsCustomersatisfactionOverallbusines

3、sefficiencyThebusinessprocessmodelXEssentialactionstoachievestrategicgoalsQualityoftheworkdonebythebusinessKeyinfluencesoncustomersatisfactionProcessvariablessuchasstaffing,cycletime,amountoftechnology,etc.Qualityoftheinputstotheprocess(fromcustomerstosuppliers)Asimpleexa

4、mpleEvaluateyour“process”forgettingtotheclassOntime:06:30p.m.Leaveyourplaceat06:10p.m.Thetargetcommutetime:20minutesWhySixSigma?CustomerexpectationsTechnologicalchangeGlobalcompetitionMarketfragmentationWorkforcechangesSixSigmaquality製造業服務業飛機失事0.5ppm?維護時間、服務時間收帳的時間BlackBe

5、ltTrainingSessionOneUnderstandingSixSigmaDevelopingthelanguageofSixSigmaandstatisticsHowtocomputeandapplybasicstatisticsHowtoestablishandbenchmarkprocesscapabilityBlackBeltTrainingSessionTwoUnderstandingthetheoryofsamplingandhypothesistestingHowtoapplythekeystatisticaltoo

6、lsfortestinghypothesesUnderstandingtheelementsofsuccessfulapplicationsplanningHowtoapplyandmanagethebreakthroughstrategyHowtoidentifyandleveragedominantsourcesofvariationHowtoestablishrealisticperformancetolerancesBlackBeltTrainingSessionThreeUnderstandingthebasicprincipl

7、eofexperimentationHowtodesignandexecutemultivariableexperimentsHowtointerpretandcommunicatetheresultsofanexperimentHowtoplanandexecuteavariablesearchstudyBlackBeltTrainingSessionFourUnderstandingthebasicconceptsofprocesscontrolHowtoconstruct,use,andmaintainchartsforvariab

8、lesdataHowtoconstruct,use,andmaintainchartsforattributedataHowtoimplementandmaintainPrecontrolan