2012管理学双语复习资料

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1、一.TRUE/FALSEQUESTIONS（10题每题1分共10分，）Example：1．AccordingtoMintzberg’smanagementroles,theinformationalroleinvolvesreceiving,collecting,anddisseminatinginformation.TorF二.MULTIPLE-CHOICEQUESTIONS（5题每题2分共10分）Example：Foreachofthefollowingchoosetheanswerthatmostcomple

2、telyanswersthequestion.1．WhichofthefollowingisnotmentionedinthetextasoneofthethreeleadershipstylesexploredintheUniversityofIowastudies?a.culturalstyleb.autocraticstylec.democraticstyled.laissez-fairestyle三.SHORTANSWERQUESTIONS（5题每题8分共40分）Example：1．Outlinethese

3、venelementsofthecommunicationprocess.四．ESSAYQUESTIONS（2题40分）Example：Listanddiscussthefivecompetitiveforces,accordingtoPorter,thatdetermineindustryattractivenessandprofitability.Indiscussingtheseforcesbesuretoidentifyspecificfactorsthatdeterminethestrengthoftha

4、tforce.31.要求每题答A4纸一页。Referencetoreview1.ManagerandmanagementManager：First-linemanager,middlemanagerandtopmanager.(concepts&difference))Thefourcontemporaryfunctionsofmanagement:planning,organizing,leading,andcontrolling.2.10managerialrolesdevelopedbyMintzberg.3

5、.omnipotentviewandsymbolicviewOrganizationalculturestakeholders.4.Theglobalenvironment.Explainwhythepolitical/legalenvironment,theeconomicenvironmentandtheculturalenvironmentareveryimportanttoaninternationalcompanywithexamples.6.programmeddecisionsandnonprogra

6、mmeddecisions7.PlanningPurposesofplanning8.StrategicmanagementStrategicmanagementThestepsinthestrategicmanagementprocess.9.OrganizationDepartmentalizationTheconceptofproductdepartmentalization,advantagesanddisadvantagesTheconceptofprocessdepartmentalization,ad

7、vantagesanddisadvantagesOrganicandmechanisticorganizationContingencyfactorsthatinfluenceorganizationaldesign10.HumanresourcemanagementHumanresourcemanagementprocess3Humanresourceplanning(JobdescriptionsandjobspecificationsTraditionaltrainingmethodsJobrotation，

8、on-the-job.12.ManagingchangeInternalandexternalforceofchange14.CommunicationCommunicationprocess:Encoding,decodingNonverbalcommunication&bodylanguage(p260)15.MotivationTheoryXandth