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ID:5950162
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时间:2017-12-29
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1、一.TRUE/FALSEQUESTIONS(10题每题1分共10分,)Example:1.AccordingtoMintzberg’smanagementroles,theinformationalroleinvolvesreceiving,collecting,anddisseminatinginformation.TorF二.MULTIPLE-CHOICEQUESTIONS(5题每题2分共10分)Example:Foreachofthefollowingchoosetheanswerthatmostcomple
2、telyanswersthequestion.1.WhichofthefollowingisnotmentionedinthetextasoneofthethreeleadershipstylesexploredintheUniversityofIowastudies?a.culturalstyleb.autocraticstylec.democraticstyled.laissez-fairestyle三.SHORTANSWERQUESTIONS(5题每题8分共40分)Example:1.Outlinethese
3、venelementsofthecommunicationprocess.四.ESSAYQUESTIONS(2题40分)Example:Listanddiscussthefivecompetitiveforces,accordingtoPorter,thatdetermineindustryattractivenessandprofitability.Indiscussingtheseforcesbesuretoidentifyspecificfactorsthatdeterminethestrengthoftha
4、tforce.31.要求每题答A4纸一页。Referencetoreview1.ManagerandmanagementManager:First-linemanager,middlemanagerandtopmanager.(concepts&difference))Thefourcontemporaryfunctionsofmanagement:planning,organizing,leading,andcontrolling.2.10managerialrolesdevelopedbyMintzberg.3
5、.omnipotentviewandsymbolicviewOrganizationalculturestakeholders.4.Theglobalenvironment.Explainwhythepolitical/legalenvironment,theeconomicenvironmentandtheculturalenvironmentareveryimportanttoaninternationalcompanywithexamples.6.programmeddecisionsandnonprogra
6、mmeddecisions7.PlanningPurposesofplanning8.StrategicmanagementStrategicmanagementThestepsinthestrategicmanagementprocess.9.OrganizationDepartmentalizationTheconceptofproductdepartmentalization,advantagesanddisadvantagesTheconceptofprocessdepartmentalization,ad
7、vantagesanddisadvantagesOrganicandmechanisticorganizationContingencyfactorsthatinfluenceorganizationaldesign10.HumanresourcemanagementHumanresourcemanagementprocess3Humanresourceplanning(JobdescriptionsandjobspecificationsTraditionaltrainingmethodsJobrotation,
8、on-the-job.12.ManagingchangeInternalandexternalforceofchange14.CommunicationCommunicationprocess:Encoding,decodingNonverbalcommunication&bodylanguage(p260)15.MotivationTheoryXandth
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