QP10不合格品控制程序.docx

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1、Prepared:ApexHeVerified:DepartmentVerified/DateDepartmentVerified/DateProductionQualitySQDWarehouseManufacturingEngineeringApproved:Date:SandvikMiningandConstruction(China)Co.,Ltd.AssemblyCenter(Jiading)NonconformityControlProcedure不合格品控制程序QP-10ModificationRecordRev.&Mod.No.EffectiveDa

2、teDescriptionPreparedVerifiedApprovedCommentsR00V002013-6-8NewreleaseFrankZhuSeemainpageDanielJSun/R01V002014-3-14Revisedwithmorespecificsub-processesforRepairandMainProcessesGordonGeSeemainpageVictorTengMailapprovalR01V012014-7-151.Update4:NCRMainProcess:deletetherelatedprocessforPEfu

3、nction;2.Add4.2:NCMProcessforAssemblyCells;3.Add8.6:referencerecords:REWORK/REPAIRInstruction.FrankZhuSeemainpageGordonGe/R01V022014-7-28Update4.1:Addonefilterforallnon-supplierissueNCRwhichneedPEdoassessmentfirst.FrankZhuSeemainpageGordonGeMailapprovalR01V032016-3-8Update4.2Handlingfo

4、rPhysicalNon-conformingPartsApexHeSeemainpageGordonGe/1.Purpose目的建立不合格品处理的流程，明确相关的责任人，规范不合格品的正确处置方式，提高不合格品处理的效率和质量。SetupNonconformitycontrolproceduretoclarifyrelevantresponsibilityandstandardizeNonconformitypartshandlingmethodthenmakethehandlingprocessmoreefficient.2.Scope范围本程序适用于山特维克矿

5、山工程机械（中国）有限公司嘉定装配中心矿山工程机械产品的实现过程中不合格品的发现和处理。ThisprocedurecoversallnonconformitypartshandlingwhichoccursduringminingandconstructionproductsproductioninSandvikMiningandConstruction(China)Co.,Ltd.–JiadingAssemblyCenter.3.Definitions定义3.1不合格/Nonconformity：未满足要求/notmeetrequirement；3.2返工/Rew

6、ork：为使不合格产品符合要求而对其采取的措施/methodwhichmakeNonconformityparttomeettherequirement；3.3返修/Repair：为使不合格产品满足预期用途而对其采取的措施/methodwhichmakeNonconformityparttomeetoriginalusagepurpose；3.4报废/Scrap：为避免不合格产品原有的预期用途而对其所采取的措施/methodtoavoidoriginalusagepurposewhichNonconformitypartcancause；3.5让步/Concessi

7、on：对使用或放行不符合规定要求的产品的许可/ApermissiontoallowNonconformityparttocontinuoususe；3.6退货/Reject：指买方将不满意的商品退还给卖方的过程，一般指经过检验后或使用后，发现不能满足预期使用需求而作出的处理方式/ThemethodtoreturnNonconformityparttosupplierwhenafterinspectionorusagenonconformitypartdetected；3.7退PO/ReturnPO：PO即PurchaseOrder的缩写。退PO是指对已经收货的物