美国能源部平衡计分卡导向管理培训资料课件.ppt

《美国能源部平衡计分卡导向管理培训资料课件.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、DEPARTMENTOFENERGYPROCUREMENT&ASSISTANCEMANAGEMENTFY2003BALANCEDSCORECARDPERFORMANCEASSESSMENTPROGRAMNationalCorePerformanceMeasuresSupportingCorporateManagementInitiatives1BalancedScorecardMethodologyTheBSCisastructuredapproachtoperformancemeasurementandperformancemanagementthatlinkstheorganizati

2、on’sstrategicthinkingtotheactivitiesnecessarytoachievedesiredresultsTheBSCisavehicleforcommunicatinganorganization’sstrategicdirectionandformeasuringachievementstowardsthesepredeterminedobjectivesTheBSCclearlyestablisheslinkagebetweenstrategicobjectives,themeasuresfordeterminingprogress,thestretch

3、targetsestablished,andthefocusedinitiativesneededtomovetheorganizationforwardtomeetthoseorganizationalgoals2BalancedScorecardMethodologyTheBSCutilizesDepartment-widemeasuresplusindividuallytailoredlocalmeasurestoachievetheProcurementExecutive’sstrategicgoalsResultsofBSCmeasurementsprovidedecisionm

4、akerswithcriticalinformationon:(1)theefficiencywithwhichresourcesaretransformedintogoodsandservices;and(2)theeffectivenessoforganizationalactivitiesandoperationsintermsoftheirspecificcontributionstostrategicobjectivesTheBSCisakeypartoftheProcurementExecutive’sperformanceplan,andisacriticalelementi

5、nME-60’sSESperformanceassessmentsInFY2003,ME-60continuestoassignaccountabilitytoindividualstaffbyflowingdowntheBSCtoindividualsandteams.3MISSIONToprovideacquisitionandassistanceservicestosupportaccomplishmentoftheDepartment’sprogrammaticgoalsandobjectives.STRATEGYTochangethepresentsystem’sculture,

6、managementsystems,andlineprocessesconsistentwiththeprinciplesofQualityManagement,inordertoestablishandmaintain:acustomerfocus,asenseofurgency,continuousandbreakthroughprocessimprovement,andanemphasisonresults.VISIONTodeliveronatimelybasisthebestvalueproductorservicetoourcustomerswhilemaintainingth

7、epublic’strustandfulfillingpublicpolicyobjectives.DOEProcurementSystem4StrategicApproachProcessAnalysisBenchmarkingWorkforcePlanningCustomer-focus5FINANCIALToSucceedFinancially,HowDoWeContributetotheBottomLine?MI