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1、HowtheCoronavirusWillTransformHealthcareinChinaTheepidemicwillspurprogressinregulation,digitaltoolsandconsumeroptions.ByKevinChangKevinChangistheleaderofBain’sGreaterChinaHealthcarepracticeandamemberofthePrivateEquitypractice.HeisbasedinHongKong.Copyright©2020Bain&Company,Inc.Allrightsre
2、served.HowtheCoronavirusWillTransformHealthcareinChinaAtaGlanceInresponsetotheburdensCOVID-19hasplacedonthehealthcaresystem,theChinesegovernmentwilllikelyacceleratereforms,mirroringthereactiontoSARSin2003.Toavoidcontaminationandcrowdsathospitals,moreconsumersareembracinginnovativeanddigi
3、talB2Chealthcaredeliverymodels—andweexpectthesebehaviorchangestostick.FacedwithmajorshiftsinChina’shealthcaresystem,companiescantakesixstepstonavigatethedisruption.Forthepasttwomonths,thecampaigntocontrol,diagnoseandtreatthenovelcoronavirushasbeenataxingstruggle.StretchingChina’shealthca
4、resystemfurtherthanthe2003SARSepidemic,thefast-movinganddeadlyCOVID-19hasresultedinovercrowdedhospitalswheremedicalpersonnelhaveworkedtirelesslytoprovidecare.Beyondthedirecteffectsofthevirus,theepidemichastakenatollonnormalhealthcareactivities.Asotherpatientsavoidhighlycontagioushospital
5、facilities,andresourcesaredivertedtofighttheepidemic,regularmedicalserviceshavecrawledtoastandstill.TheChineseMedicalAssociationhasdelayedallacademicmeetingsscheduledbeforeApril.Andhealthcarecompanieswhosemajorbusi-nessesarenotdirectlyrelatedtotheepidemiccouldtakeahitinthefirstquarter.When
6、thecoronavirusoutbreakwanes,whatwillChina’shealthcareindustrylooklike?WhilelessonsfromSARScanprovideguidanceonhowgovernmententities,companiesandconsumersarelikelytoreact,theimplicationsofthecoronavirusarefarbroader.Inahealthcaresystemalreadyintransition,weexpecttoseeanaccelerationinrefor
7、m,digitalizationandpatientempowerment.ReforminghealthcareafterthecoronavirusAftertheSARSepidemic,theChinesegovernmentquicklylaunchedanoverhaulofthehealthcaresystemtoimproveaccesstosuchthingsasservicesandhigh-qualitysupplies.Itinvestedinsystemsfordiseasesurveillanceandrepo
