酒店绩效考核手册-pdf55页.pdf

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1、【2011酒店管理资料】目录酒店绩效管理概述1.绩效管理的指导原则31.1目的.............................................................................................................................31.2定义.............................................................................................................................31.

2、3目标.............................................................................................................................31.4适用范围.....................................................................................................................41.5实施.......................................

3、......................................................................................41.6修改.............................................................................................................................41.7使用...........................................................................

4、..................................................41.8保密政策.....................................................................................................................42.酒店绩效管理指南52.1基本原则........................................................................................................

5、.............52.2实施流程(绩效管理循环)...........................................................................................53.建立酒店绩效考核体系73.建立酒店绩效考核体系83.1酒店考核体系.............................................................................................................83.2明确层级考核关系.....................

6、................................................................................84.成立酒店绩效管理组织94.1绩效管理组织机构.....................................................................................................94.2酒店绩效管理小组................................................................................

7、.....................94.3绩效角色分配...........................................................................................................104.4绩效管理会议指南.............................................................