沃尔玛山姆会员店管理层结构.doc

《沃尔玛山姆会员店管理层结构.doc》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、ClubManagementStructure会员店经管层结构SAM’SClub山姆会员店47/14ClubManagementStructure会员店经管层结构Overview概述:ItisexpectedthatSAM’SClubInternationalOperationswilltripleoursalesoverthenext5years.InordertoprepareourselvesforthisgrowthwemusthaveaconsistentManagementStructurethatissupportedbyTrainingan

2、dDevelopmentalPrograms.希望在以后的5年中山姆会员店国际部的销售额达到目前水平的三倍。为此，我们必须有一个由培训和发展计划所支持的稳定的经管层结构。Theobjectivesofestablishingaconsistentmanagementstructureareimportant,andrequiretheunderstanding,execution,andsupportofourCountryManagersandDirectorsofOperationstobesuccessful.建立一个稳定的经管层结构的目标是重要的，

3、而且要求本国总裁和营运总监深刻理解，贯彻执行和支持这个目标，以取得目标实施的成功。ThebenefitsofthenewManagementStructureare:新经管层结构的优点是：Implementaconsistentmanagementstructureinallcountriesandsupportitwithon-goingjob-specifictrainingprograms.在所有国家中建立稳定的经管层结构并辅以现行的具体岗位培训计划。Developconsistentjobdescriptionsanddefineresponsib

4、ilitiesforeachmanagementpositionintheclub.统一定岗，并确定会员店每个经管职位的职责。EstablishaclearlydefinedcareerpathforAssistantManagers.建立明确的副总晋升路径。AssistantManagerswillbebetterpreparedtobecomeGeneralManagers.副总经理要做好充分准备以成为总经理。DevelopManagementPartnerswhoarespecialists,notgeneralists.发展专家型的经管人才。Ass

5、istantManagerswillmovetothenextlevelwhentheyhaveproventobereadyformoreresponsibilitynottofillholesinManagementstaffing.副总经理在证明具备晋升条件时，就应晋升到更高职位，而不应只被用作填补经管人员空缺。ImprovecommunicationbetweentheBentonvilleHomeOffice,in-countryHomeOffices,andourclubs.增进本顿维尔总部、国内总部和会员店之间的联络。47/14JobDesc

6、riptions岗位职责CompleteJobDescriptionsforeachmanagementpositionareenclosedintheareaspecificsectionsofthismanual.在本手册的这一部份完整地介绍了每个经管职位的岗位职责。ManagementStructureTemplate:经管层结构模式：Themanagementstructureconsistsofa“stairstep”progression,supportedateachlevelwithjob-specifictrainingprograms(

7、seenextpage).该经管层结构呈“阶梯式”结构，每一级都有岗位培训计划（见下页）。47/14SAM’SClubInternationalClubManagementStructureOperatingtoImproveSales&Profit提高销售及利润MaximizingSalesThroughItemMerchandising通过商品推销提高销售EffectiveReceivingPractices有效的收货实践山姆会员店国际部经管层结构BuildingMarketShare扩大市场份额WaltonInstitute沃尔顿学院Leadersh

8、ipFoundations领导基础47/14ClubManagem