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1、选题意义与文献综述Thebackgroundandmeaningofthesubjectmatter1,theselectedtopicbackgroundCompetitionheatsup:(1)banktocustomerdemandchanges-financialdisintermediation,thechangeofbankproductinnovation,informationnetwork,thechangeofbankentry一bigcustomersbecomepeer,thech
2、angeofregulatoryenvironment一lendingquotasandcapitaladequacyrequirements"doubletight",thechangeoftheprofitmodel,theadvancementofmarketizationofinterestrate,thechangeofmarketingandriskcontrolmode,representedbyalifinancialtheriseofcrossoveroperation.(2)proces
3、stheincreasingmaturityofthedomesticandinternationaltheoryresearchandpracticeofbank:foreignBanksprovedprocessoftheoryresearchandpracticesummarytosolvetheproblemofbankoperationandmanagementofvariousproductive;DomesticBankstoprocessbankalsodeepeningtheoretica
4、lresearchandpractice,representedbyminshengbankreengineering,thesuccessofthedivisionalsystemchange,todomesticsmallandmedium-sizedBanksactivelypracticeandsummarizesthebusinessprocessreengineeringtoprovidedemonstration.2,selectedtopicsignificance,(1)improveth
5、ebusinessprocessofthebankofhangzhouwestlakebranchofbankA,andbetterpromotetheoperationmodeofRPCandpromotethebusinessdevelopment.(2)thepracticeexploresthetransitionofsmallandmediumBanksfromthebusinessprocesstotheprocessbank,providingapracticalexampleandasumm
6、aryofexperience・(2)thestatusofrelevantresearchathomeandabroadForeignliteraturereviewReengineeringandreengineeringthebusinessprocessTheideaofreengineeringwasfirsttaughtbyMichaelMcQuel,aprofessorattheMassachusettsinstituteoftechnologyintheUnitedStates・Hammer
7、(MichaelHammer)in1990,ispublishedintheharvardBusinessreviewonthereconstructionwork,putforward,andBPR(BusinessProcessReengineering),BusinessProcessReengineeringisbytheMITprofessorMichael??Hammer(MichaelHammer)andCSCmanagementconsultantcompanyPresidentcarloa
8、zegliociampi(JamesChampy)jointlycreatedin1993,thedeclarationofcorporaterestructuring,enterpriserevolutionbook,theythinkthatusingAdam??Smith'sideasofdivisionoflabortobuildandmanagetheenterprise,payattentiontot