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页数:33页
时间:2020-04-05
《服务部门外语培训教材.ppt》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、服务部门外语培训教材安全接待收银1文库专用安全岗位服务技语2文库专用收货笼岗:您好!请销等。Hello.Pleasewaitaminute.您好,请问您找哪位?Excuseme.Whichoneareyoulookingforplease?对不起,让您久等了。I’msorryformakingyouwaitingforsolong.3文库专用车场岗:对不起,谢谢合作,不客气。Excuseme.ThankyouforyourcooperationIt’smypleasure.4文库专用员通岗:您好,对不起,请问找哪位,请稍等,我帮您联系一下。He
2、llo.Excuseme.MayIaskwhomyouarelookingfor?Justwaitaminuteplease.I’llgetyouthrough.对不起小姐/先生,让您久等了。Excusememiss/sirformakingyouwaiting.5文库专用闭店前清场:先生/小姐,对不起打扰一下,闭店时间快到了,请您抓紧时间购物,并带好随身物品及商品到收银区结帐。谢谢合作!欢迎下次再光临!Excusemeladiesandgentlemen.Theshopisabouttoclose.Pleasehurryupyourshopp
3、ingandcheckoutatthecashier.Makesurenottoleaveanythingbehind.Weappreciateyourcooperationandsincerelywelcomeyournextcoming.Thankyou.6文库专用未购物出口(1):您好:先生/小姐请问您购物了吗?Excusemesir/miss。Haveyouboughtanything?您好,请出示您的购物小票。Excuseme.MayIhavealookatyourreceiptplease?对不起,请您到收银区结帐!Excuseme
4、.Couldyoupayatthecashierplease?7文库专用未购物出口(2):您好,对不起,请您配合一下,让我核对您的购物小票,谢谢您的合作。Hellosir/miss.Excuseme.MayIcheckyourreceiptplease?Thankyouforyourcooperation您走好,欢迎您下次再光临!Wishyouahappyjourney.Welcomeyournextcoming.8文库专用顾客入口(1):您好,欢迎光临旺市百利超市、请这边入口。Hello.WelcometoWangshibailisuperm
5、arket.Thiswayplease.对不起先生/小姐,请您将您的物品存放在那边的绿色寄物柜内。Excusemesir/miss.Pleasedeposityourbelongingsinthegreencabinetoverthere.9文库专用顾客入口(2)您好,请将您的物品封装一下,以免您的不便。谢谢合作。对不起,Excuseme.Pleasemakeyourbelongingsapackageincaseofanyinconvenience.It’sverykindofyourunderstanding.先生/小姐超市内不允许带食品进
6、入,请您寄存一下,谢谢您的合作!Excusesir/miss.It’snotallowedtobringfoodintothesupermarket.Pleasedeposityourbelongings.Thankyouforyourcooperation.10文库专用卖场巡场:您好!先生/小姐请看好您的随身物品,防止丢失。Excusemesir/miss.Pleasepayattentiontoyourbelongingsincaseofanylosing.11文库专用员工结帐台:对不起请您从20号款台出,谢谢!您好,请稍等,谢谢合作!Ex
7、cusemepleasecheckoutatnumber20cashier.Thanks.Welcome,pleasewaitabit.Thanksforyourcooperation.您好,对不起,请让我核对一下小票,谢谢合作!Welcome.Excuseme.MayIhaveacheckatyourreceiptplease?Thankyou.12文库专用收银线:您好,您的单子能让我核对一下吗?谢谢合作。Excuseme.MayIhaveacheckatyourreceiptplease?Thanksyou.对不起先生/小姐,您还有一件商品
8、未结帐,请您到收银台结帐,谢谢合作!Excusemesir/miss.Yourhaveonegoodsunpaid.Pleasecheckoutatt
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