党丽珍-乘务英语-交际用语_英语考试_外语学习_教育专区.doc

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1、学案装订线乘务英语交际用语（第一课时）编制：党丽珍审核：分管领导：【学习目标】1.能正确的读出单词并记忆乘务专业英语单词，熟背专业乘务基本用语；能完全理解对话的意思；学会怎样与乘客交流2.自主学习，合作探究，以提高同学们的交流能力和英语能力。3.激情投入，高效学习，逐步提高学生基本的交流能力。【重点难点】1.记忆乘务专业英语单词2.学会日常与乘客的交流【今日赠言】Victorywon’tcometomeunlessIgotoit.胜利是不会向我走来的，我必须自己走向胜利。—— M.Moore 穆尔预

2、习案【知识准备】翻译下面的单词headconductor/kən’dʌktə/___________carattendant/ətendent/___________trainattendant___________waitingroom__________windowseat_____________aisle/aisl/seat_____________【预习导学】CRH中国高速铁路_____________________________non-smokingcar__________tick

3、etbooth/bu:θ/_________ticket/’tikit/office/’ɔfis/____________dining/daining/car__________restaurant/restrɔnt/car______________【预习自测】1.Which___________doesthe164fromChengduarriveat?2.Pleasewaitatthe__________________untilit’sannounced.3.Mealsareservedin

4、_________________.4.The________________usedapunchertocheckthetickets.【我的疑惑】探究案【合作探究】探究一迎接旅客上车1.早上好，先生。晚上好，女士。翻译:___________________________________________.2.MayIcheckyourticket?/Showmeyourticket.翻译:___________________________________________.3.Excusem

5、e,Ms/Sir/Madam.Ticket,please.翻译:___________________________________________.4.Haveyourticketback.翻译:___________________________________________.5.Geton,please./Getaboard,please.翻译:___________________________________________.6.It’stimetoboardthetrain./I

6、t’stimetogetonboard(ofthetrain).翻译:___________________________________________.7.Thankyou./Thanksalot.翻译:___________________________________________.8.Youarewelcome./It’smypleasure./Mypleasure./Don’tmentionit./Notatall.翻译:______________________________

7、_____________.【规律总结】【拓展提升】探究二听不清时的对话1.Sorry,Idon’tquiteunderstandyou.(followyou/catchyou)翻译:_________________________________________.2.I’msorry.Couldyouspeakslowly?翻译:__________________________________________.第5页共6页第6页共6页1.Ibegyourpardon?/Pardon?翻译:_

8、_________________________________.【知识链接】Complaints:EquipmentBreakdown(设备故障);ToFailinLanguage(语言不通);JobCarelessness(工作不细心、不认真);Sanitation（卫生）;ServiceEfficiency(服务效率);Guests’LostandFound(乘客的失物招领);BadServiceQuality(服务质量差);RunShortofEquipme