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1、大学英语四人长对话-退货大体情景就是A买了个MP3,第二天就坏了,A的朋友B陪A一起去退货,结果售货员支支吾吾一直不肯退,最后叫出来经理依然支支吾吾,然后B佯装打315求助,经理才给退了货。B:Oh,it’syou,A..A:Hey,B.Fancymeetingyouhere.How’sthingsgoing?B:Sofarsogood.Look,I’mgoingtotheTesco.Iwanttobuysomedailyuse.Howaboutyou?A:Totellthetruth,I’mgoingthere,to
2、o.B:Really?A:Yes.I’mgoingthereformynewMP3whichboughtthereyesterday.B:Howdoyoulikeyournewmp3?Ialsowanttobuyanewone.A:Don’tmentionit.Itworkedverywellyesterday,butnowitdoesn’twork.B:Itsoundsincredible.Haveyoucheckedthebatteries?A:Actually,Ihavecheckedallthethingsin
3、cludingbatteries,butitstilldoesn’twork。B:Letmehavealook。A:Hereyouare。B:Er…..OK.Let’sgotothecounterandaskforreturning.Oh,haveyoupickedthereceipt?A:Ofcourse.It’samust.谢:Goodafternoon.CanIhelpyou?B:Yes,We’dliketoreturnthismp3.谢:Istheresomethingwrongwithit?A:Yes,Ibo
4、ughtityesterday,butitdoesn’tworknow.谢:Well,ourproduction’squalityisalwaysverygood.Maybeyoudidsomethingbadtoit.Hmm,letmehaveacheck,perhapswecanrepairitforyoufreely.B:Oh,nonono..youdidn’tgetit,wewanttoreturnit,notrepairit.谢:Hmm,Iknowyouridea,butyoucheckedityesterd
5、aywhenyoubuyit,andatthattime,itworkedwell.I’msureyouhavedonesomethingbadtoit.A:I’mverysurethatIdid’t.What’smore,IrememberitclearlythatyousaidIcanreturnthemp3inthreedaysandexchangeitinsevendays.谢:Hmm.Ineedtoaskinstructionsfrommymanager.B:Canwetalktoyourmanagerfac
6、etoface?谢:Er,bossisverybusyatthemoment.B:Thenwecanwaithereuntilhefinishedallworks.谢:Allright,allright.Pleasewaitamoment.谢:MayIcomein?D:Yes,whathappened?谢:Twocustomsboughtamp3fromourmallyesterday,butitdidn’tworknow,sotheywantareturning.D:What?It’soutofthequestion
7、.Haven’tyoumadethemrealizethataskingforreturninginourmallisastupidaction?谢:Ihadtriedmybest,buttheystillwanttotalkwithyou.D:Maybeyoucanprepareforyournewjob.Wherearethey?谢:Justatthecounter.D:Goodafternoon,everyone.I’mthemanagerhere.WhatcanIdoforyou?B:Thesellershou
8、ldhavetoldyouwhathappened.Wewanttoreturnthemp3.D:Hmm,generallyspeaking,digitalproductionsespeciallymp3soldbyusarealwaysinhighqualityandourqualityandserviceishighlyspo