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1、Unit1IntroductionsandGreetingsListeningSpeakingBusinessReadingGrammarPracticeExercisesUnit1IntroductionsandGreetingsendListening1.Howdoyoudo,Mr.Bob?2.MayIintroducethecustomerfromABCCompany？3.I’vebeenlookingforwardtomeetingyou.4.Makeyourselfathome.Newwordsandexpression5.Wouldyoulikesomethingtodrin
2、k?TaskOne:Listentothedialoguefirstandrepeatthefollowingsentences.Jean:MrLee,MayIintroducethecustomerfromABCCompany,Mr.Bob?AndMrBob,thisisour_______,MrLee.Lee:Howdoyoudo,Mr.Bob?I’mverygladto_______you.Bob:Howdoyoudo,MrLee?Gladtomeetyou,too.Lee:Mysecretaryhastoldmea_______aboutyou.Bob:Oh,I’veoftenh
3、eardofyouin_________andI’vebeenlookingforwardtomeetingyou.Lee:Pleasehavea_______.Makeyourselfathome.Bob:Thankyou.I’msogladtobehere.Lee:Hereismyname_______,andmayIhaveyours?Bob:Yes,thisis_______.Lee:Wouldyoulikesomethingtodrink?Bob:_______,please.ListeningTaskTwo:Listentothedialogueagainandfillint
4、hemissingwords.bossmeetlotbusinessseatcardminecoffeeListeningTaskThree:Listentothedialoguethelasttimeandanswerthefollowingquestions.●______Mr.BobisanewcustomerofMr.Lee’s.●______Mr.BobandMr.Leemetattheairport.●______Mr.BobandMr.Leeexchangedtheirnamecards.●______Mr.Bobwouldliketodrinkcoffee.TFTTSpe
5、akingTaskFour:Pairwork.Situation1:Mr.Brown,29yearold,employeeinCustomerServiceDepartment.Mr.Tones,40yearold,employeeinPersonnelDepartment.Situation2:LouiseScott,female,GeneralManagerofyourcompany.MikeJohnson,male,VIPofyourcompany,salesmanagerofSWQLtd.Thefollowingmaybeuseful:Letmeintroduce…toyou.T
6、hisis…She/Heis……BusinessReading1.Whyshouldwepaymoreattentiontotheintroductions?2.Whatarethebasicrulesinbusinessintroductions?3.Whatshouldyoudotorespondtotheintroductionproperly?Questions:BusinessReadingproperGuessingGamecustomcommunicationmalebasicfemale['prɒpə]a.恰当的['beisik]a.基本的[kə.mju:ni'keiʃn
7、]n.交流，交际[meil]n.男性['fi:meil]n.女性['kʌstəm]n.习惯，风俗；海关BusinessReadingrequestGuessingGamerespectapproachrespondattractparty[ri'kwest]v.要求[ə'trækt]v.吸引[ə'prəutʃ]v.走进，靠近[ris'pɒnd]v.回答['pɑ:ti]n.一方[ris'pekt]v.尊敬；n.尊敬FTBusiness
