基于Flexsim的医院业务流程改善研究.pdf

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1、Mar．2015HydromechatronicsEngineeringVo1．43No．6HydromechatronicsEngineeringhttp：／／jdy．qks．cqut．edu．onE-mail：jdygcyw@126．tomStudyonhospitalbusinessprocessimprovementbasedonFlexsimHui—yingZHANG，JingLUO，Long-jianWU，LiangLYU(KunmingUniversityofScienceandTechnology，

2、Kunming659003，China)Abstract：Forthepatientslongtimequeuingproblem，apublichospitalcarriedoutthefieldinvestigationanda—nalysis，collectingdataoftheactualsystem，usingSPSSsoftwaredataanalysis，conceptualmodelsareestablishedthroughthequeuingtheoryofknowledge，thenesta

3、blishesthesimulationmodelbyFlexsim，substitutionintophysicalparametersandruilthesimulationmodel，andconfirmedbythesimulationresults，analyzethesimulationresults，optimizedtoimprove，toachievetheoptimizationoftreatmentprocessesandservicenumber，however，improvepatient

4、ssatisfa【ctionandreducethecostofhospita1．Keywords：Hospitalmanagement，Queuingtheory，Simulation，Optimizationdoi：10．3969／j．issn．1001—3881．2015．06．024Documentcode：ACLCnumber：TM743mizationofemergence[1]．QinJuninordertosolve1Introductiontheeffectivetimeoftheemergenc

5、ytreatmentofpa—tientswithrelativelyshort，firststandardizedthemed—Withthesocialdevelopment，thegrowinglivingicalworkers’admissionprocess，forburnpatientsorstandardsandthereformationoftheheahhcaresys—orthopedicspatients，specialistwardacceptsdirectly，tern，Meanwhile

6、，someproblemsoccur，forexample，greatlyreducingthewaitingtimeforpatientsandim—themedicalprocessbecomescomplex。theinformationprovingadmissionnumbers．QiErshifoundthatmostisnotshared，resourcemedicalenvironmentnoisyandofthehospitals’essaretoocomplicated，usingsoon，th

7、oseproblemsleadtothelargermovingBUm—flowanalysistoimproveit，finallymakesomeprospectberofpatientsandinvalidtime，reducethepatients[2]．ShiYuqiangfoundpatientswastelotsoftimeinsatisfactionandeficiencyofthehospitalservices．waiting，heanalyzedandresignedtheprocessinf

8、lowTherefore，tosolvetheproblemoftreatmentprocessesanalysis，andthesimulationsarecheckedbyFlexsim，andsimplifythem，higheficiency，highqualify，lowthroughtheprocessresigningdecreasesthea