邮件写作技巧培训.ppt

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1、EmailWritingSkillTraining邮件写作技巧培训(二)苏铭（Benjamin）2010.06.02Content：UsefulExpressionsforEmailDocumentWritingSkill一、常用语(UsefulExpressions)1、Beginning:Replyfornormalsituation,apologizing,badsituation,thankfulness2、Body：RequestforAction(请求),AcquiringInformation(获取信息),Ann

2、ouncing(宣布),Reminding,MakingConfirmation,RequestingConfirmation,Initiateameeting(发起会议),Raisequestion&Pointlisting,Apology,Proposal(提议)3、Ending:Seekingformoreinformation/feedbacks/suggestions咨询信息/反馈/建议,Attachmentdescription,OtherpoliteformulasContext:一、常用语(UsefulExpr

3、essions)1、Beginning：①Replyfornormalsituation:Thankyouforyourreply.Thankyouforyourqueryaboutsth.Thankyouforyouremailaboutsth.②ReplyforapologizingApologiesforthedelayingettingbacktoyou,but…Iapologiesfor…Sorryfor…③Replyforbadsituation:Wearesorrytolearn(fromsb)ofsth.Iwa

4、ssorrytohearthat+n.clause…④Replyforthankfulness:Thankyousomuchforthecooperation.Yourkindassistanceonthisareverymuchappreciated.Ireallyappreciatetheeffortyouallmadeforthissuddenandtightproject.一、常用语(UsefulExpressions)2、Body：RequestforAction(请求):Couldyou…?Iwaswonderin

5、gifyoucould…?Woulditbepossibleforyouto…?Doyouthinkyoucouldpossibly…?AcquiringInformation(获取信息):Iwaswonderingifyoucouldletmeknowwhy…?Iwonderifyoucouldexplainwhy…?Announcing(宣布)Pleasebeinformedthat+n.clause…Thisisjustaquicknotetoletyouknowthat+n.clause…一、常用语(UsefulExp

6、ressions)Reminding:JustaquicknotetoremindyoutoV…Justtoremindyouthat+n.clause…MakingConfirmation:Yourrequesthasbeensuccessfullyprocessed.Iampleasedtoconfirmthat+n.clause…Thisistoconfirmthat+n.clause…Weherebyconfirmthat+n.clause…Justashortnotetoconfirmthat+n.clause…一、

7、常用语(UsefulExpressions)RequestingConfirmation:Wewishtoconfirmthatwhether/if+n.clause…Pleaseconfirmour/if…Pleaseconfirmreceiptof…Wouldyoupleaseconfirmthat+n.clause…Initiateameeting(发起会议):Isuggestwehaveacall…Pleaseletmeknowifthetimeisokayforsb.Iwouldliketoholdameeting…

8、We'dliketohavethemeeting…一、常用语(UsefulExpressions)Raisequestion&Pointlisting:Someknownissuesinthisrelease:Herearesomemorequestions/issuesfo