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1、酒店客房部半年工作总结 酒店客房部半年工作总结Workingsummaryandtrainofthoughtofsecondhalfoftheyearadjustedhillockof8#buildingguestroomfirsthalfoftheyearxxhillockof8#guestroomismixedaroundtheoutlineofthehotelcloselysincefirsthalfoftheyearsectionalrequirement,theguidancetha
2、tbilksamanagerinbellsummationpletedeachworkbelowthehelp,alsoexistingatthesametimeintheprogresswithobtainedcertainafewinadequacy:Theplaceofwindowgroomsrespect1.CompletethestudyoftwoSOPflowandassessmenteverymonths,postunitesconstituentemployeetounderta
3、kegrooming,foremanofbeassignedpersonalresponsibilityforofeachteamandgroupundertakestoemployeeofteamandgroupaggrandizementisassessed,thebusinesstechnicalabilityofbuildupemployee,thequalitythatpromotedemployeeandmajorarespent.2.Groupbrightcheckshouldkn
4、owtoshouldbemetofknowledgegroomandassess,sectionalrequirementmadethebasisgroomschedule,arrangementemployeeundertakesstudyaordingtotheplanofschedule,teamandgroupundertakesassessingagain.3.Meetthosewhohavecaseearlygroomeveryday,raiseemployeetosolveprob
5、lemandtheabilitythathandleanissue.Havethefreshcaseofposthappeningtheanalysistoemployee,shunthiscasehappenagain,improvedservicequality.4.Beaimedattheinadequacythatdiscoversinthejob,arrangementspecialsubjectgrooms.Darkthearticlethatinvisitting,discover
6、sputsnon-standardcase,byforemanconstituentemployeeisundertakenthespotgroomswithguidance;Sincebeaimedatperiodoftime,carry-overtastesmorecurrentsituation,arrangewhatemployeeundertakesmaketheroundsofthewardstogroom,instructionalstaffdiscoversthescotomao
7、feasyoversightinmaketheroundsofthewards.5.TheacrossofroomWuandtelephoneexchangepersonnelgrooms,beginfromAprilinordertoundertookmuchbatch,passthealternatestudybetweentwostationstaff,improvedrespectiveprofessionalskillandintegratedquality,alsowasfamili
8、arwiththeworkingflowofeachpostandoperationskillatthesametime,facilitatenextphaseoftwopostincorporatesmoothly.of2managementfield1.Theguestlivessincefirsthalfoftheyearrateishigh,beinespecially3,April,postoverestheseriousinadequacyofpersonnel,pletemembe
