贝恩-人力资源-岗位职责-ManagerJob1 (1)004.ppt

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1、bcManagingUpwardDecember1998Copyright©1998Bain&Company,Inc.JacinthaPeerisAuthor:Contributor:DiannaMagnani1ManagingUpwardAgendaUnderstandingtheCTL’sRoleKeySuccessFactorsTakingaProactiveApproachKeyTakeaways2ManagingUpwardCTLvs.VPRoleTheCTL’sjobistorunthecaseonaday-to-daybasis.The

2、VP’sjobistoguidetheoverallrelationshipwiththeclientandtostepinatcriticaltimestoensuretheclient’ssuccess.TopofanalyticpyramidOverallanswer/implications;assigningworkDay-to-dayclientissuesDay-to-dayPDTopofclientpyramidOverallanswer/implicationsOverallcauseatclientExceptional(upor

3、down)performanceissuesCTLRoleVPRole3ManagingUpwardMutualDependenceTherelationshipbetweenaVPandaCTLisoneofmutualdependence.InformationAnalysis/outputInsightsProactiveapproachtoworkCommitmentDependabilityTrust,honesty,andopencommunicationFeedbackandcoachingInformationontheclienta

4、ndtheindustryPrioritiesResourcesInfluencewithclientandwithinBainIncreasingresponsibilities,challengingworkTrust,honesty,andopencommunicationWhatYourSupervisorNeedsfromYouWhatYouNeedfromYourSupervisor4ManagingUpwardMutualSuccessTheCTL’ssuccesswilldependinpartonhis/herVP’ssuccess

5、.YourVPmustsucceedifyouaretosucceedYourVPwillwantyoutosucceed(aslongasyouwanthim/hertosucceed)YourcurrentVPhasmoreinputintoyourcareerthananyoneelse(morethanyoulastVP,theseniormanagementofthefirm,theclient,andformerorcurrentteammembers)5ManagingUpwardCTLObjectivesHelpYourVPWinMa

6、keYourVPRedundantandAsaCTL,yourobjectivesaretwofold:6ManagingUpwardAgendaUnderstandingtheCTL’sRoleKeySuccessFactorsTakingaProactiveApproachKeyTakeaways7ManagingUpwardKeySuccessFactorsVPscitefourkeysuccessfactorsformanagingupward.Assumefullresponsibilityfordrivingthevalueadditio

7、nprocessFindtherightrolefortheVPCollaboratewiththeVPtoimprovetheoutputCommunicateprogressandissuesinaclearandstructuredway8ManagingUpwardDrivetheValueAddition(1of2)Thebestwayforacaseteamleadertocontrolacaseistodrivethevalueadditionprocess.“Idon’texpectmyteamleaderstobeoutaheado

8、fmeintermsofintellectualleadership,yetIdowantthemtocon