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ID:50113265
大小:1.85 MB
页数:60页
时间:2020-03-05
《Global Distribution Systems GDS全球分销系统.ppt》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、GlobalDistributionSystems(GDS)AnoverviewFromLazySusantoLoginSusan!WorldTravelMarketRegionalbookingdifferencesHowitwas…..TravelerswentautomaticallytoatravelagentforaticketTravelagentsthenphonedtheairlineaboutaspecificflightonaspecificdateFareswerethesameoneachflightwitheachairlineReservationsst
2、affretrievedindex-cardforthatflight/datefromaLazySusan(revolvingtraywithindexcards)Sometimestheyhadtoviewareservationsboardwithbinoculars!Thenthetravelagentsrequestcouldbeanswered!Then…..Onacertaindayonacertainflighttwopersonsmetbychance:Mr.SmithfromAmericanAirlines(AA)Mr.SmithfromIBMResult:Pl
3、antoautomatetheAAreservationprocesswiththehelpofIBMhard-andsoftwareResult:SABRE(SemiAutomaticBusinessReservationsEnvironment)TimelineGDS50’s:AirlineReservationCentersgetfirstterminals60’s:FirstCRSTerminalsinTravelAgencies70’s:DumbTerminalsbecomeCRS80’s:CRSbecomeGDS90’s:OwnershipChange:Airlines
4、divesttheirGDS90’s:RiseofdirectsalesthroughInternet00’s:GDSfacingnewentrants,Airlinesreclaimtheownershipofthechannell,LowCostCarriers,Newbusinessmodels,…Solet'sstartwithsomehistoryGlobalDistributionSystemsFormerlyknownasCRS:ComputerReservationSystemNowGDS:GlobalDistributionSystemsNamechangebec
5、auseoffunctionchange:AirlineReservationsAllTravelServicesMainFunctionsReservations:PNR(PassengerNameRecord=bookingfilecontainingallrelevantreservationdata)Back-officeintegrationManagementInfo:YieldManagementMarketInformationDataTransfer(MITD)FeaturesofaGDSStartwiththerequestforaflightLookinto
6、databaseforflightavailablilityCheckfareMakingofaPNR(PassengerNameRecord):Itinerary–Name–Contact(Phone)–Ticketing–Receivedfrom–Fare-SSR/OSI–SeatRed=MandatoryIssueofTickets(TraditionalorE-Ticket)DevelopmentUserInterfaceStart:DumbTerminals(Workstation)Now:IntelligentTerminals(=PC)ExpertMode(LikeF
7、ocalpointGalileo)GUI(LikeViewpointGalileo,AmadeusVista)GDSDisplay:GalileoExpertmodeGDSDisplay:GalileoGUI-ModeConnectivitySeverallevelsofconnectivity(lowtohigh):RequestfromagencyisrelayedviaGDStoairlines,whichsendsamessagebackRequestisch
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