点击职业英语 旅游英语学生频道2UNIT16.ppt

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1、UNIT16Reviewofunits1-15.Reviewofunits1-15.GOALS•ReviewofUnits1-15SkillsPronunciationfocus•ChoicequestionsRegisterfocus•ExplainingthatyouarebusyCulturalfocus•PersonalspaceContentsLanguageWorkoutListeningStrategiesFirstStepsPolitenessStrategiesSoundWorkoutWorksheetFinalStepsTeamworkVocabularyF

2、irstStepsCONFollowthedirectionsbelow.Lookbackthroughthebookifyouneedhelp.thetriptheirhometownvegetariankosherListsometopicsyoucouldusetomakesmalltalkwithcustomers.Thinkofdifferentfoodtypesthatcustomersmightrequest.1.theweather2.3._________________________________________________________1.low

3、-fatfood2.3._________________________________________________________nowindowseatavailablenoroomsinsmokingavailableFirstStepsCONawake-upcallacrib1.nosingleroomsavailable2.3.1.alatecheckout2.3._________________________________________________________Listcaseswhereyouhavetosuggestalternativest

4、ocustomers.Thinkofspecialrequeststhatguestsmightmake.____________________________________________________________FirstStepsCONthemealiscoldthebilliswrongnosmokingdresscode1.Theserviceistooslow.2.3._________________________________________________________1.Thebarclosesat1a.m.2.3._____________

5、____________________________________________Thinkofcommoncomplaintsthatstaffhavetodealwith.Thinkofrulesthatyoumighthavetoexplaintoguests.ListeningStrategiesListenandmatchthenumberofeachconversationwiththecorrecttopic.CONTAPElocationofadrugstorechangingatourreservationseatinginarestaurantarri

6、valofaguest4___1___3___2___drugstorenearby?;notfar;walk;5minutes;outdoors;turnleft;300meters;ontheright;____________________________________bookedgardentourWednesday;change;citytour;placesavailable;oneperson;____________________________________tablefor2;terrace/inside?;terrace;______________

7、______________________friendcheckedin?;MiriamLane;putyouthrough____________________________________Listenagainandwritethekeywordsoftheconversations.ListeningStrategies1.W1:Goodmorning,sir.HowcanIhelpyou?M1:I’vebookedthegardenstourforWednesday,butI’